Can you give negative stars? This place should not be in business! Their access management and facilities staff are well below par. My company has had a "cage" in their building for about 4 years now (our contract end date can't come soon enough). In that time frame my access has "fallen off", changed, and now disappeared. Note, no changes on our side have occurred during these 4 years but on their side they have replaced both the software and now the hardware they use to control access. When I confront anyone in their security team\management team about this, I am told they can do nothing to help. Its almost like they don't know how to use their own system. They can't pull up and see where my access changed, can't grant access, etc... Its not just access management either - in the middle of the day, in the middle of the work week, we lost power to most of our cage (the B side I think it was). Come to find out they were installing another customers power and took ours down by mistake, when we questioned why they are working on power in the middle of the day their response was we should have everything dual powered so it shouldn't matter. So THEIR failure avoidance is that YOU should buy dual power supplies, so they can work on your power during the day. Heed my words, if you are looking for a Data Center, anything is better than CyrusOne. That "warm" closet where some rat nest\pile of old CAT5 is, that storage unit your facilities people are using offsite, even your moms basement are all better options than CyrusOne. read more