I had a great facial here and I didn't think I'd notice it much... but the next day I could really…read moresee the difference! I loved the environment... great owner and a truly great facial for an affordable price!

I booked services at La Peau in Fresno for a bachelorette party of six. The week of the event, I…read morecalled to modify just my massage because I was five weeks postpartum, dealing with a painful PUPPP rash and stitches in my back from a biopsy. I asked if there was any way to adjust my service, and I was told they would work with me and that the owner would call me that week to discuss a solution. On the day of the appointment, I received my facial (which was fine) and was told again that the owner would reach out soon to arrange something for the unused massage portion. But I never received a call. When I followed up afterward, I was told that because I booked in a group, they would not offer any accommodation--such as store credit or gift card--even after explaining my medical situation. Given that I personally spent $360 and our group spent around $1,800 including tip, I expected a basic level of compassion, especially for a postpartum mom with an ongoing medical issue. I wasn't looking for special treatment, just a reasonable accommodation for a service I physically could not receive. Unfortunately, the lack of empathy and unwillingness to work with me given my specific situation was deeply disappointing. I won't be returning, and I can't recommend this spa. Attached is a photo of what my back looked like the evening before the massage (mind you, this was all over my body).

Regardless of what service you get, Mia is the Best! I have gotten my Brazilian done by Mia for…read moreyears and she is very efficient , professional, and thorough. Very clean wax, no stray hairs, and no soreness afterwards. Her spray tans are VERY even all over the body, no streaks, and the formula is even Organic I believe. Most importantly she is extremely sanitary and clean. She uses great quality products that have never cause a reaction or rash, and uses disposable products so you know your waxing items have never been used by the previous customer!! Her business smells great, is organized and has plenty of products and small gifts. I would HIGHLY recommend Mia, I love her facials, brow waxing, spray tans, Brazilians, and lashes. She is courteous of your time and a very kind person. I'm VERY picky person that wants quality and great service so you won't be disappointed if you give her a try!

Very Calming atmosphere, Mia was very welcoming and had great conversation throughout the entire…read moreappointment. I will definitely book again

Went to add some plump to my wrinkly lips. Results were amazing. Just what I wanted, not overdone,…read morelook natural and I feel younger. Thank you Gina!!

I've visited kiss me med spa 4-5 times in the past few years. I've been treated by Karen, Gina and…read moreLinzy. I typically come in for Botox. All three have been incredibly knowledgeable and friendly. Kiss me recently moved locations and as expected, the new office is gorgeous. The front desk staff is incredibly helpful. Most recently I called looking for a weekend appointment in the morning for myself and a friend. They were able to get me scheduled for the following day (they're typically open one Saturday a month). Linzy was able to get my friend and I in and out quickly without making us feel rushed. I'd also highly recommend following them on instagram and signing up for emails to get notified about their monthly specials. Overall, kiss me has always made me feel very comfortable in what I would consider an intimidating space. Definitely worth booking with them!

went to cosmetic injectables by lisa for some botox and it was a good experience. she was careful…read moreand explained what she was doing the whole time. the results look natural so far and the office was clean and relaxed. would go back.

UPDATE: Lisa just gave me the same feedback she's given to others who've experienced the same issue…read moreat her facility. She shows her dishonesty in her response to me. Lisa, as I mentioned in my original review, l did leave a voice message. You say you put your phone number on your cards. I don't have one of your cards. 1.559.325.7544 is the number I left my voicemail to you. It's the one you list on your website. You then say "I do not receive call receiving any text or call from you with your concern." I've never mentioned my concerns to you. On one hand you imply I didn't leave a message, on the other you imply I specified what my concerns are and they weren't left in any message. Both lies. Dishonesty is not a good look. Finally, you said this could have been resolved directly. I called you directly and left messages directly. How much more direct could I have been? LOL! -------------------------- Reached out to Lisa several weeks ago; left a friendly message for her to get back to me at her earliest convenience. As others have mentioned, she doesn't return calls or respect people who leave messages. Perhaps if I'd mentioned the people I've referred to her who've spent thousands, she'd have made the effort to respond. I met her once when a friend asked me to come with her for injectables and fillers for the first time. I won't waste anymore time trying to get her to call back, nor will I promote her business further.

literally lost track of time! gina checked me in and we got…read morestraight to work! i work 2 jobs so i rarely get to treat myself. after eying this place online for almost a year, i finally brought myself! we did a scalp scan to see all the built up oil and dandruff i had, and afterwards we got started on the head spa! i got a great hair wash, massage, and even facial with gina! got in my car and immediately called everyone and giggled about how soft and clean my hair/facial left me feeling

First off, I'll start with the good. The place is clean, and the staff is friendly. Appointments…read moreare on time. I bought two luxury packages for my husband and I as an anniversary gift, after reading the reviews. I wanted to love it, after a stressful quarter at work and a day off to relax, I thought this would be just the thing. It started out well. Low lights, quiet music, then a cell phone went off, not silent. It was the woman's phone who was doing my treatment. Ok, I'm thinking, maybe an emergency, you never know, let's give the benefit of the doubt. She answers the phone and walks out of the room. She comes back we get back to the treatment, another phone call, then a third. She takes the calls each time and walks out of the room. A man comes into an adjacent space next to ours and his phone is dinging as well. Now, that is not the salon's problem, but after the fifth interruption to what is supposed to be calm and relaxing, it's anything but calm and relaxing. The package is supposed to come with a shoulder and arm massage. I didn't get that. All in all, not what I expected or paid for.

I just had a massage with Jose at Hand & Stone in Fresno, and it was genuinely the BEST massage I…read morehave ever had! I walked in feeling so tense and sore, and I left feeling like a completely brand new person. Jose was absolutely incredible--professional, attentive, and clearly very skilled at what he does. He knew exactly where I was holding tension and gave the perfect amount of pressure. I cannot remember the last time my body felt this relaxed and refreshed after a massage. I will 100% be back and will be referring Jose to all of my friends. If you're booking a massage here, ask for Jose--you will not regret it! 10/10 experience!

I am so surprised by the low rating. I have been coming here for a couple years to get facials and…read moremassages. I cannot recommend Nancy enough for facials, she is amazing! The massages have all been good as well.

Alysha is a skin magician. I have been going to her for five years and my skin has never looked…read morebetter. I'm frequently complemented on my glowing skin, and all the credit goes to Alysha's skills and the products she has tailored for my needs. She and her studio create a relaxing and very zen atmosphere.

Alysha is a complete GEM. I did not know her personally when I booked my first appointment but she…read morenever made me feel like a stranger. Fast forward over a year or so later - you get to know people! She is a wonderful person apart from being an amazing esthetician. The part about her that makes me keep coming back is the passion for what she does. You can tell by how attentive and personal she makes your visit. She has added new services to her menu & that shows me that she continues her education to serve her clients (& herself). This new location is gorgeous, clean, and ever so relaxing! I have recently switched to booking 90 min appointments so she has the freedom of time to do what my skin needs as opposed to what I think it needs. Highly recommend.

Definitely not my favorite review I've written in a while, but hopefully this will remind people to…read moreget checked out for any interesting looking moles, or discolorations on your skin. My wife mentioned a sun spot on my face had gotten bigger and suggested I get it checked out. Instead of going to just a dermatologist, I went right to the source and went to the Skin and Cancer institute of Fresno to checked out. I had a biopsy done and the spot tested positive for squamous cell carcinoma, a very common form of skin cancer with a high survival rate, but still scary. The office told me a lot of people have this and the survival is in the 95 - 99 percentile, which made me feel better. After a few weeks, I headed back to the spot removed and lucky for me the extra tissue/segment they removed tested negative for carcinoma! I did get three stitches in my face and potentially a cool scar, as my son says. The staff here for the most part was friendly, but a few could a refresh on their bedside manner and be reminded when people hear the word "cancer," it's scary AF! The appointment process was a breeze. They use APPatient, a scheduler app which made the process so easy from beginning to end. I paid, set up prescriptions pickup locations, and received appointments all from the app which was awesome. I have a full body scan set for September! Just a reminder to wear sunscreen and get all moles or weird skin discolorations checked out!

Terrible experience. I've had about 4 appointments at this office and have never had a great…read moreexperience. I went in for my latest appointment and waited over 30 minutes past my appointment time to even be checked in. Once they called me to check in, they informed me that their AI system they use to schedule made a mistake and they can't see me because the provider "has a full schedule". Also informed me that "I most likely won't be charged for the cancelled appointment", that THEY cancelled. You never see an actual MD and the waiting room is always extremely crowded. Absolutely do not recommend.

I cannot say enough good things about Dr. Kathleen Behr and her entire team in Fresno…read more My experience began with Nayeli, who gathered my information and explained the available procedures and what might work best for me. She was knowledgeable, helpful, and made me feel comfortable from the beginning. The office stayed in contact with me, arranged a very convenient pre-procedure phone appointment, and coordinated my surgery date. When I arrived, everything went seamlessly. Cosmetic procedures are not inexpensive, and this was the most money I have ever spent on myself. I can honestly say it was also the best money I have ever spent. Until you go through a procedure like this, you may not realize how much happens behind the scenes for just one patient. I had an entire team--including Christine, Priscilla, Gabby, and Teresa--and every one of them played an important role. They worked together in complete unison and were professional, caring, and helpful throughout the entire process. I was prepared, positioned, numbed, and carefully guided through each step before Dr. Behr took over and performed the procedure. She was amazing. Although I am only three days into my recovery, I am already very happy with my results. I was also impressed by how fairly the practice treats its patients financially. My consultation fee was only $50, while many practices charge $100 to $150. That immediately told me they were not trying to take advantage of patients from the beginning. I had also seen that some practices charge an additional $100 to $150 for the required post-surgery compression garment. Dr. Behr's office provided mine at no additional charge. That may seem like a small detail, but it meant a great deal to me because it showed that they were not going to nickel-and-dime me throughout the process. The practice also offers several helpful ways to communicate and save money. I joined the Behr Club, which saved me a significant amount on my procedure. They also helped me sign up for Allē--the app with the halo--which allows patients to earn rewards and save money on certain treatments and products at participating providers. Be sure to ask about both programs. Because I live in Sacramento and cannot always drive to Fresno, the Allē program will be especially valuable to me. I had researched and visited practices in Sacramento but never felt completely comfortable with any of them. While working on assignment in Fresno, I contacted Dr. Behr's office, and I immediately knew I had found the right place. I wholeheartedly recommend Dr. Kathleen Behr and her wonderful staff to anyone considering a cosmetic procedure. They offer an extensive range of services, treat their patients with genuine care, and work together as an exceptional team. God bless all of you, and thank you for making this such a positive and meaningful experience. Make the call youll thank me : Behr Laser & Skin Care Center 1125 E Spruce Ave Ste 103 · (559) 435-7546

Follow up~ I have called the office several times now to…read morespeak with Dr. Behr regarding her response to my Google review. After speaking with different staff members, I was told that she does not take calls. I left messages requesting a call back, but still have not heard from her. I remain willing to discuss a resolution directly with her. I rarely leave negative reviews, but after my experience, I feel it is important to warn others before they spend thousands of dollars here. I paid a $250 deposit and an additional $3,575, for a total of $3,825, for filler and Botox treatments performed by Dr. Desai. From the very first follow-up appointment, I repeatedly told the medical assistant that I was unhappy with my results. At every appointment, I explained that I had developed small bumps underneath my eyes, that my marionette lines were not improving and continued to show bumps, and that I was disappointed with how everything was turning out. Dr. Desai also injected my nasolabial folds, yet those lines are still visible. Despite repeatedly expressing my concerns, I felt they were dismissed instead of being taken seriously. During my appointments, Dr. Desai told me that the Botox she had recommended interfered with the fillers. That statement left me questioning why that treatment plan had been recommended in the first place. If I was being told that one treatment interfered with another, why would I feel comfortable proceeding with additional procedures? At that point, my confidence in the treatment plan had been significantly diminished. I have allowed adequate time for the treatment to settle and for any improvement to occur. Given the number of injections I received and the significant financial investment I made, the outcome does not reflect the scope of the treatment. After allowing adequate time, I met with Dr. Behr to discuss my concerns. During that visit, she recommended performing additional treatment. However, I did not feel comfortable proceeding with more procedures because of the concerns I already had, including being told that the Botox recommended by Dr. Desai interfered with the fillers. I wanted my concerns addressed and understood before considering any additional treatments. During that same process, I asked Dr. Behr to review and compare my before-and-after photos because my results looked nothing like the photos I had been shown or expected. Dr. Behr refused to look at my photos or compare them. It was after this that the medical assistant made the statement that "everyone in the Central Valley knows that it doesn't last," which was extremely concerning to me given the amount of money I had invested. I also asked the office manager, Kristy, for a copy of the documentation showing my concerns from each of my visits. Kristy stated that she would send those records to me through email. To this day, I have never received the documentation she said she would provide. The documents that were provided to me did not include any statements or notes showing that I had expressed my concerns during my visits. I did everything I could to give the office an opportunity to address my concerns. Instead of feeling heard, I felt dismissed. After spending $3,825, I expected professional care, honest communication, and accountability when I expressed that I was unhappy with my results. Because of my experience, I cannot recommend this practice. I am sharing my experience so others can make an informed decision before investing a significant amount of money. I am requesting a full refund of the $3,825 I paid. Given my experience, the concerns I raised throughout the process, and the outcome I received, I believe a full refund is warranted because of the results did not reflect the expectations and information that were discussed prior to treatment.

I highly recommend this amazing team! Mary and Kendra truly…read morecare about the health of your skin and take the time to understand your goals. They offer a wide variety of treatments and create personalized recommendations to help you achieve the best results. Their expertise, professionalism, and genuine care set them apart. They are also incredibly friendly and welcoming, making every visit a relaxing and enjoyable experience. If you're looking for an esthetician who is knowledgeable, caring, and committed to helping you achieve healthy, beautiful skin, this is the place to go!

I never struggled with acne until 5 months ago I started to breakout with a bunch of hormonal acne…read more I found Advanced Skin Care and Mary helped and recommended me with treatment and my acne has finally died down and is starting to go away within a month. I wish I came here sooner!