I found this hotel through bookit.com and got the best deal, $79/night! Can't beat it with a…read morebaseball bat!!! Reservation included free breakfast, wifi internet, and parking, which were MUSTS for our NOLA stay! Now, we knew we'd be driving in to NOLA (since the hotel is in Boutte) and didn't mind that. However, we weren't expecting a 35 minute drive! I'd called the hotel to confirm its distance from NOLA and was told 15-20 minutes, which was misleading. It was much farther from the main tourist attractions. I was also told that the breakfast included hot eggs, breakfast meat, and waffles. We did not get those items, but instead had a continental breakfast. When we asked about that, one of the staff members let us know that when the hotel doesn't have a lot of people, they don't make the hot breakfast items, but that if we asked, they would make it for us. I was a little disappointed but appreciated that we could ask for the items. Those were the only two minor complaints I had about my stay. Everything else was WONDERFUL. Checking in and checking out was a BREEZE. This hotel is very new, and still has a new smell to it. The rooms and facilities are beautiful and super clean, and our beds were sooooooo soft! We slept like babies! I mean, I sank into that bed and fell asleep in a few minutes! Our room was a Deluxe Double and came with two queen beds, a microwave, mini fridge, and oversized bathroom, which was great! The manager bumped us up to a handicap accessible room so that we had more room during our stay, and we really appreciated that! The hotel was nice and quiet. I really, really liked it. It was a super good deal. :-) I also joined the LA Quinta Returns program, where you earn points for your stay, which is pretty cool. They really are trying to get me to come back! ;-)

The room was pleasant and cool. Lighting was below par, as two of the four light bulbs in the…read moresleeping area constantly flickered making them unusable. Bathroom lighting was just as bad. Whatever housecleaning sprays smells horrible. We had to go out and get our own air freshener to overpower it. The worst part was parking. Our whole stay was a fight for parking because four huge charter buses dominated close to half of the parking lot. They never moved. This should not be allowed by management or corporate. One night we didn't get a spot and had to park against an unmarked curb. We noticed one truck parked in the grass next to the highway. Totally not right.

First day in my room. I open the blank sheet and there were other people hairs under the pillow !…read moreReally nasty. Bathtub had a couple of cockroaches. Front desk staff are not friendly. Good things: sushi restaurant next door. Easy parking. Good wifi.

Don't do it. Late night arrival after flight delays. Found this on Hotels.com. Ramada usually has a…read moregood reputation and cleanliness. This hotel had a mildew musty odor in the lobby. It was late, we were tired, we figured we could spray the room and get a good nights sleep. No elevator. We had to carry heavy luggage up stairs to a room that had a worse odor. And old garbage in the can. We immediately went to the front desk to request a refund and check out. I was told by the 2 front desk staff that a full refund would be issued. I was starting to get nauseous from the odor and a migraine, so a room change was refused. Waited another 45 mins for a Lyft, costing us over $85. This morning, I call to find out that the hotel is not refunding the money. Ramada, very disappointed. The hotels.com photos and description are inaccurate. And intolerable.

This hotel is good for what you pay. Rooms cleaned everyday with fresh linens. Front desk staff are…read morenice and care about your stay.

I know they don't expect more than a 1 star. This is not my usual accommodations. Yes I have a…read morestank face. The customer booked this room, I'm not going to say anything being that I'm only 5 minutes from my pick up. I'm going to stay in my happy place in my head, on top of the covers in my clothes, lights on and ready for whatever. The 1 star is for the friendly front desk guy, quiet establishment, no loitering except to smoke a cigarette, I guess the property is clean I don't know I had tunnel vision and it was 11 o'clock at night. The rodent on the wall? No words. Motel 6 Yelp exterminators.

Very friendly staff and convenient airport shuttle as well as complimentary breakfast. The room was…read morevery clean and in great order.

We enjoyed four stay. Simple yet very friendly and very very clean. Everyone treated us so…read morewonderful. Thank you for your great service

Everyone was so fantastic with their service. The front desk promptly relocated us when we had a…read moreproblem with the room, and both shuttle bus drivers went above and beyond! We'd be glad to stay there again. Felt like a new hotel. Only downside is, very few places to walk/eat.

I would not recommend this hotel for special events. I came in and spoke with the Manager months…read moreago requesting a date. Initially she was very nice. She told me that there was a group using the space, but it was only for gathering/holding as the group departed on that Sunday. She stated that she would reach out to the group representative to see if they could possibly use another room on the second floor as their holding/gathering space and would call me back. When I did not get a call back, I went back to the hotel to follow-up. The same manager told me that she had not made contact with the group, but once again would reach out and follow back up with me. Thinking that she was operating in good faith, I waited again. Still no phone call, so I came back to the hotel a third time. She was not in the office. The front desk agent, who has always been very nice, remembered me and called the manager to see if there was any word on the switch. The manager did not have any new info. The front desk person took my contact information and told me that she would "make sure" I got a call back on Monday. A few Mondays passed, so today I came back to the hotel for one last try, again operating in good faith. The manager was at the desk when I walked in. I came in smiling, said good morning, reminded her of who I was and that I was following up to see if any headway was made with the group. This manager was very rude and dismissive to me. Her first response was "well I told you from the beginning that the space was booked". I said I know, but you also told me you would work on shifting the other group. She snapped back saying "like I said, it was booked and it was always booked". I then reminded her that she was the one who said she would call me and that I never received a phone call". Her response to not returning the call that she promised to make was " well you didnt have an appointment, and I dont work here everyday". What does one thing have to do with the other? The first couple of times I came in dressed for work, so maybe she thought I was someone that she needed to appease. Today, I came dressed down and she treated me like me or my business was not valuable. She was so nasty, and the thing is... I came in prepared to consider another date, because I wanted to give this place my business... but because she was so rude and unprofessional, I walked out saying "never again". This person has no business working in hospitality. She has poor follow-up, she is dishonest, and has a terrible disposition! Folks... find another to host your luncheons, baby showers, bridal parties, etc. They don't deserve our business!

Let me preface this by saying the wait staff here has been nothing but friendly and helpful;…read moreadditionally I did see the housekeeping staff and they were also friendly. There are no bugs & the bed was clean. As of June 2022, the hotel is currently under construction - be advised, but it is being well-kept amidst construction. However, I did find this (pictured,) soon as I walked in used the restroom. Now, I wanted to give them the benefit of the doubt and say that it is rust however when I took a shower it spread from the moisture into what is pictured. So, I honestly don't know if it is a rust, blood or poo... but there is no metal around it, sooo... I honestly couldn't say for sure. So overall, if I had to say anything for improvement , it's just be to give a little more attention to detail when cleaning. Otherwise, I'm really not that dissatisfied with my stay here; it was just a little gross to find that. I do thank your staff for the hospitality & safe stay while stopping through the big easy; thank you.

Avoid if you can. I needed a hotel relatively close to the airport stay after a late night arrival…read more Overnight front desk person was friendly but couldn't help but notice someone in the breakfast area passed out drooling over what looked to be continental breakfast food at 1am. Not sure if a guest or visitor but was off putting. I was later woken up by his yelling down the hallway. Yikes. Room had no towels but was fairly clean. I needed a buffer on the checkout and whoever the pony-tailed manager was threatening $50 late checkout (which was nearly half of the rate) for an additional 20 minutes in the room. Threatening to "charge my card" seemed a bit aggressive for a pretty vacant hotel. Better to stay at a reputable Hilton or Marriott brand before booking at this sketchy airport hotel.