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    Cypress Assisted Living

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    2 months ago

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    Champions Healthcare at Willowbrook

    Champions Healthcare at Willowbrook

    3.6(9 reviews)
    4.9 miWillowbrook

    Severely understaffed nursing to patient ratio. The place is dirty and a/c doesn't work. A few of…read morethe nurses were great and majority of CNAs were wonderful however again severely understaffed. The therapy team were kind except the head guy. He was flippant and ignored the fact my loved one needed speech therapy for swallowing even though we chose this location for this specific need. No one ever did speech therapy the 23 days my loved one was there which made his swallow issues worsen and lose weight due to lack of eating. The head of nursing was rude and ignored concerns. My loved one failed swallow testing and still she was covering for the nurse one day and brought my loved one pills to swallow and one got stuck and after that he refused to eat or drink even though we had started to make progress. My loved one ended up with a pretty severe uti due to lack of changing him and I had to push for testing to prove this was going on. They were dehydrating him significantly with 3 different types of stool softeners. We had to request Iv hydration due to how dehydrated he was. My loved one ended up with bruises on his toes from pushing against the bed as they are horrible cheap beds that aren't long enough for taller residents. If you are considering this facility go on the weekends. The place reeks of urine and fecal matter because the one wonderful cleaner they have doesn't work weekends. Also, request a camera in the room so you can verify care for your loved one no matter what facility you choose. My loved one was never taken out of his room to socialize or take to the lunch room. He was left in his room alone. Getting older is hard. Our loved ones deserve respect, nurturing and healing. Do better.

    Type of Care-Excellent, Care Quality-Excellent, Office Experience-Excellent, Thank You for Caring…read moreRespite Care Team Everybody showed CARE. M.Mc

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    Champions Healthcare at Willowbrook
    Champions Healthcare at Willowbrook
    Champions Healthcare at Willowbrook

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    Avanti Senior Living at Towne Lake

    Avanti Senior Living at Towne Lake

    3.8(4 reviews)
    4.7 mi

    9.3.23 No one want to have a loved one need to have extra…read morecare than what you can provide for them. But unfortunately dementia is a horrible disease that requires extra help. These places are expensive. But they are providing 24 hour care to your loved one. This is second place we have had our loved one in. The first one was not good but Avanti is 100% different. The staff are so friendly and caring to us and to their residents. They treat them just like they are their own loved one. They do actives with them to help keep their brain functioning sharp. Everyone here from Nina at the front desk to the kitchen staff are great. Thank you so much for the exemplary care you are providing my MIL.

    My mom lived there 6 1/2 yrs. The nurse practitioners over medicated my mom and when I told them to…read morestop - because I held medical power of attorney I was literally told " it's not that simple" I had to inquire if I needed an attorney to get the overdosing stopped. The medical "professional" prescribing the over medication was not following the oncologist's medication and she told me 5 times the wrong chemotherapy drug my mother was on. Since my moms passing they owe my mothers estate in excess of $3000. They acknowledge it but have been claiming the Che k would be mailed for the last 90 days while refusing to provide any information for follow up. It's clearly " the checks in the mail" nonsense to keep an elderly person money. I can only imagine how many elderly residence have been over medicated and fleeced by this company. It looks like I'm going to contact our family attorney.

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    Avanti Senior Living at Towne Lake - Entrance 5.1.21

    Entrance 5.1.21

    Avanti Senior Living at Towne Lake - Thanksgiving celebration. 11.24.21

    Thanksgiving celebration. 11.24.21

    Avanti Senior Living at Towne Lake - Very sweet. 5.7.22

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    Very sweet. 5.7.22

    Elmcroft of Cy-Fair - Elmcroft of Cy-Fair Community Entrance Photo

    Elmcroft of Cy-Fair

    3.7(3 reviews)
    2.7 mi

    I love working here! Not many places that you can work at that you get along with all of your team…read moremembers! I'm so proud to say that I am the support nurse here for 5 months strong now! All of our residents love us just as much as we love them! We all have so much fun and we teach each other different things everyday! I love working in such a cozy and loving environment, with onsite doctors and Nurse practitioners that really love and care for the residents just as much as we do that help me put resident & family safety, care, and concerns first! I love that I am able to not only able to care for our residents health, but emotionally, and physically as well. My Resident Assitants and Medication Technicians work hard at learning what to do to promote great quality of life and I'm always researching, learning and reteaching my staff as well. With the help of very vital team member Becky/Executive director, who see's my vision and deep compassion that I have when it comes to my residents well being! Thank you Elmcroft team!

    We love the new home we have chosen for my mom. The staff is caring and always gracious. The…read moreExecutive Director and Resident Service Director have made this transition for our family so incredibly easy. The staff have been in place for several years which let's us know that they enjoy what they do. We love joining mom for activities. The January Family night was especially fun as we celebrated Italy and it's culture. The food was delicious and a good time was had by all. We love our Elmcroft family and know that our mom is receiving the best care possible.

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    Elmcroft of Cy-Fair - Elmcroft of Cy-Fair Dining Room

    Elmcroft of Cy-Fair Dining Room

    Elmcroft of Cy-Fair - Elmcroft of Cy-Fair Community Exterior Photo

    Elmcroft of Cy-Fair Community Exterior Photo

    Elmcroft of Cy-Fair - Elmcroft of Cy-Fair Common Area

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    Elmcroft of Cy-Fair Common Area

    Senex Memory Advisors

    Senex Memory Advisors

    5.0(12 reviews)
    4.2 miWillowbrook

    The short version: Syed is an expert and he remains current in his knowledge of the needs and…read moreplacements of his clients' loved ones. He already knew what kind of experience I was having in my mom's current placement; he had more information about it than I did! He is patient, diligent, and informed, explaining parts of the long term care industry I didn't know exists. He knows who owns and manages, how long they have been there (turnover), insurance, and all the particulars -and then some. He has information you don't even know you need. If you are wondering whether you should work with him, just call him him and get started. I promise you will be happy with the results. Long Version: After reviewing Yelp and other organizations reviews, I decided on 2 companies. Syed called immediately and I never spoke to the other. The first time we spoke, he was driving and it was 6 PM. I knew it was after business hours so I expected we would talk the next day. He said, "no, just give me a minute and let me pull over on the side of the road; I will call you back". We spoke for 45-60 minutes. That says a whole lot about him. And, in the end, he enhanced my ability to make decision immeasurably and made my life bearable. I work full time and while managing my parent's affairs. I'm knowledgeable, selective and very detailed. And in a different state- so this was not a small accomplishment on his part. I had a cousin in Houston on the ground helping to choose the placement. Syed worked with us both. He continued to respond quickly every time. And when he wasn't available, he scheduled an appointment for us in the next day. Living in a different state while trying to find a new placement for my mother is beyond stressful. I found out the hard way about assisted living and memory care facilites. Only six months after placing my mom, we had to move her-and Syed knew why before I said it. All I had to say was where she was and he finished the rest. If i had worked with him to begin with, she wouldn't have been there. I had a placement specialist in my home state and though really good, she didn't offer the specialty and training that Syed offers. He is extremely knowledgeable and experienced. I thought I'd done a whole lot of research on dementia etc. and the industry but Syed took it to a whole new level. Whew! by the way, It is imperative to know someone who is neutral who could help me make an informed decision. These places are not cheap-It's expensive to move them in. Moving them a second time... Out of three top choices based on my mom's needs, I made a decision. I flew into town to move her and she got COVID so they couldn't take her. Then, after visiting my choice (twice) I decided I wanted to place her somewhere else. So we began again. Syed didn't flinch. He helped me to compare my second and third choice: he knew the managers, he had clients there, he knew the history of the organizations distinguishing between the privately owned and the corporate, the long term management teams and the newly formed, whether nutritionist prepared meals or a cook a formal background. He knew the nurse in charge of initial assessments, medications, and who managed the caregivers. I decided on the 3rd choice. She is happy and having a great time. It's a great fit for her. And if or when there comes a time when it no longer serves her needs, I'll be calling Syed. You should too!

    The wonderful social worker at my doctor's office referred me to Senex. We were struggling to…read morefigure out what to do to help my mother. My family was in crisis. Syed was very patient and willing to listen. He handled all our ups and downs. To be honest, we didn't follow his advice in the first place and regretted our decision. When we reached back out, he quickly helped us find the perfect fit for my mom. Very efficient, knowledgeable, and thoughtful during a very difficult times. If you feel that no one can really understand, Senex can really help you find the right place. What a blessing.

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    Senex Memory Advisors
    Senex Memory Advisors
    Senex Memory Advisors

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    Cypress Assisted Living - assistedliving - Updated May 2026

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