I would definitely recommend Spring Cypress Senior Living. Everyone is very friendly. The facility…read moreis very well kept. The admissions lady was very informative and helped answer so many of my families questions.

I cannot say enough about how wonderful Spring Cypress Assisted Living is! The staff (April, Linda,…read moreDrew, Brandon and so many more) are so caring for my mother. The residents including my mom are happy and have so much to do. The activities are fun and the activities director Shelley puts her heart into keeping everyone busy. The facility is clean and does not have that clinical look. It's like walking into a luxury resort! The dining room is beautifully set where you can enjoy a true restaurant experience from a varied menu everyday! Thank you Spring Cypress for welcoming my mother and making assisted living a great experience for my mother and family.

Great place to work been with the company for 5 years now and I love it great care staff and…read moreworking in the kitchen is fun

My MIL lived there for about a month, the communication was horrible and her treatment wasn't much…read morebetter. My MIL got a UTI which made her very anxious, paranoid and angry. We could no longer care for her at home and decided to find a memory care facility for her safety. Auberge seemed great and looks nice, but they didn't know how to handle her and ended up sending her to the psych ward later that month (October). They didn't explain why and we have yet to receive a call to this day. My MIL spent 3 weeks adjusting to new medication and was back to her loving, sweet self! When it came to her release from the psych ward, Auberge had to re-access her before coming back. They were given about 4-5 days notice from the social worker. Auberge was VERY hesitant and waited until the last day to schedule it. Most of this was communicated through text with Auberge (apparently they didn't have time for a phone call) and the social worker. At that point we had to find my MIL a new home just in case Auberge didn't approve her coming back in and frankly, we didn't want her going back to a place that doesn't communicate or show any care or excitement to have her back. The only positive feedback I can give is the nurse's in her "neighborhood" were nice and did communicate with us when we visited. Other staff didn't really say much to us, they did when we toured, but not after that. I think it's cruel how dismissive they were of my MIL because she was more difficult than others. They can't handle the tough side of Alzheimers. There are plenty of memory care facilities in this area, don't send your loved one to this one!

We currently moved my Dad to Cypresswood after being unhappy with another memory care facility…read more Walking into Cypresswood felt warm and welcoming and Maria helped make the transition go smoothly. My dad seems very happy and content there. He has made friends and enjoys the animals they have onsite. They may not have all the super fancy decor as other places have but I have learned not to judge a book by its cover. Cypresswood is fully staffed and trained to deal with memory care residents which makes a world of difference when choosing a facility.

I have really enjoyed living here! The building and grounds are beautiful and the staff is very…read moreresponsive, friendly and helpful. The community watches out after each other. It's amazing! I am so thankful I found this place. It is safe quiet and well maintained and perfect for a single older adult.

Update apt, clean stairwell, keep pool open, train mgmt, we're job openings posted for all…read moreresidents, even rent in lieu of pay needs to be reported, are all TEXAS payday law rules applied, computers for resident use should be newer. ​

The beautiful piano is an expensive Steinway grand piano donated to the Conservatory retirement…read morehome by Jim McGloin who lived at the Conservatory briefly. About 6 months ago, Jim passed away. The Conservatory is a luxury retirement home with an average rent of about $4500. As I walked through the hallways, there was fruit infused water to hydrate guests and residents. Near the L1 restrooms is a wall of fame of veterans as well as a Victorian looking stairway which led me to the second floor. I turned right into the hallway where table after table were the elderly residents playing games together. They were well dressed. We exchanged pleasantries and I arrived at the end of the hallway where the piano and event was. It looked like a pleasant retirement home with an expensive price tag to match. I can't help but sense the loneliness of a few residents as they return to their rooms.

My mother has lived at The Conservatory at Alden Bridge for 3 years. The staff are so kind and…read morededicated. They know the residents name and genuinely care. My mother recently celebrated a milestone 90th birthday and Lynda Brown, the Director of Celebrations (yes, that's her job title) took the stress away from our family in planning this large event. April DelValle, the Culinary Services Supervisor and Michael Sevier, the Chef were also incredibly helpful in planning a private family dinner. I'm incredibly grateful for ALL of the staff who take the time to know my mother and inform me of her well-being when necessary. I know she is in good care and continue to live independently. The facility is beautiful and there are lots of activities for my mom to participate in----even church and senior fitness classes.

The entire staff at Southern Knights has made the transition for our family seamless. They have…read morebeen kind, caring and involved while taking care of our dad. The facility is well staffed, is always clean and odor free. We started with our dad at independent care and recently moved him to memory care. They are always having activities or socials that include family members to participate. For Valentines they held a Sweetheart dinner cooked by the staff and the food was excellent, the decorations, live music and crowning of kings and queens made this event festive and fun for everyone. I'm proud to tell people Southern Knights Is where our dad is living. It's a smaller facility and that has been a blessing. The staff/resident ratio is above and beyond.

My mother lived at Southern Knights from 2018 through December 2020. It is a great place for your…read moreloved one. They have independent cottages as well as memory care. My mom enjoyed her time in Assisted Living and she enjoyed being around people. They had a lot of activities and crafts also. She went there because she was living alone after my dad died and had fallen several times. It did take her time to get used to calling someone for help instead of just trying to get up and do it herself. The meals were good and they continue to improve life for the residents. I went by the other day and saw many of the same staff members I had known before.

I absolutely love this place. The staff is so attentive and caring…read more They have such a warm, homey feeling. The care is terrific and each resident is treated like family.

This place is terrible! My mom was there for a month and we had to move her. She developed a…read moreterrible bedsore. They were understaffed! The director, Terri lied to us. The caregivers said they did not like the director because she only cared about the money and not the staff. They were overworked and understaffed. There was one rough caregiver, the regional director said she wasn't abusive just moving fast with my mom. Please do not take a loved one to Harvest HOme and Inwood Crossing! You loved one deserves a better place than this location.

We moved my Mom from another AL facility due to neglect. My daughter and I toured on Wednesday,…read morebrought my Mom for a tour Thursday and moved my Mom in on Friday. She loves the many social activities! The entire staff has been beyond helpful! The response to Mom's call button is 2 - 8 minutes. Mom is receiving excellent care. The residents are friendly and my Mom has made many friends. My Mom truly feels like she is home. I would give SCV 10 stars if possible

My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.