The entire staff was kind, professional and went above and beyond to help keep my mother…read morecomfortable while under their care.

I am a patient of North Houston Silverado hospice. I want to thank my Nurse Mary. She is so…read morethoughtful, very professional, I don't feel like she is just a nurse rather a beautiful soul that cares with the heart. She takes great care of me. How blessed I am to have her. I thank Silverado for sending such a thoughtful, professional, beautiful nurse to me. I feel safe in her arms for having you send her to me. So thank you Silverado.

My mother was in home care with this company for about a month...24 hr care. They changed shifts…read morewith precision, always keeping the new worker updated. Medications were ordered during evening shifts and arrived at our door in hours. I am unfortunately needing to call hospice for another loved one. I will recommend this company again.

If anyone has to go through the experience of having to select an at home hospice care service,…read moreBayou City Hospice would be the perfect decision. I had the unfortunate pleasure of working with Bayou City Hospice and EVERY single worker (CNA, Nurse, Adminstrative Representative etc.) we encountered exuded an impeccable level of genuine care, thoughtfulness, and empathy that made the level of sadness/mourning that my family experienced (daily) while participating in at home hospice, just a little bit more bearable. The training that each worker experienced as it pertains to bedside manner and just seeing a patient and a patient's loved ones was evident with every encounter. It is clear that they instill in their workers the importance of tenderness, thoughtfulness, and care in a very effective manner. I hope to never need to need hospice care again, but if I had to, I would definitely start with Bayou City Hospice.

Charlotte, Joseph, and their team of compassionate, skilled staff became like family to us as they…read morecared for my grandma in her last months. The fresh food cooked every day, sunny living areas, and impeccable home was the best place we could have found. Family and friends were always welcome to visit and we felt at home, personally knowing each caregiver. We truly feel that we could not have found a better home for grandma when she needed 24/7 care.

The Blue Star Hospice Team were each exceptional with their respective assistance, support,…read moretreatment and preparation plans, and care of my elderly father at our home. He passed away on 9/14/2025 and our family is still grieving his loss. He was comfortable, surrounded by family, and loved so very much. Excellent patient care from start to finish. Thank you Blue Star Hospice - we are so grateful.

My Review of Blue Star Hospice…read more Less than a year ago, my mother, who was nearly 98 years old and sharp as a tack, began showing signs that deeply concerned me. I contacted my mother's primary care physician's Office, and a Physician Assistant named Ann came to our home to evaluate her condition and offer guidance. It was an excellent visit. Ann was professional, compassionate, and sincere. She explained that my mother had entered the final stage of her life.My mother had developed a fear of taking showers and using her walker. She began asking simple questions about things she had always known. Her short-term memory seemed to have disappeared, although her long-term memory remained remarkably strong. Ann explained that there were services available that could help my mother remain at home instead of moving into a nursing facility. My mother's greatest wish was to spend her final days in her own bed, and I was fully committed to honoring that wish. Ann recommended that I speak with a hospice provider and suggested Blue Star Hospice of Katy, Texas. I agreed, and shortly afterward representatives from Blue Star Hospice came to our home. From the moment they arrived, I was impressed. They answered every question I had and even addressed questions I hadn't thought to ask. Most importantly, I felt a genuine sense of compassion, connection, and trust. I had no idea that Medicare would cover in-home hospice care. Frankly, I didn't believe it at first. Yet it was true, and I never received a bill. After paying taxes my entire life, I was pleasantly surprised to learn that this valuable service was available. Blue Star Hospice worked with me to create a care plan that allowed my mother to remain comfortable at home. Several times each week, caregivers visited to help with showers and personal care. A nurse visited regularly to check my mother's vital signs, monitor her condition, and arrange for any medications she needed. The care they provided was outstanding. Over the next nine months, my mother developed a deep affection for the women who cared for her. Tanisha helped her with bathing and personal care, always treating her with kindness and dignity. Nurse Penny carefully monitored my mother's decline and consistently prepared me for what was ahead. She explained what signs to watch for, how to handle difficult situations, and how to use medications properly to keep my mother comfortable. As the months passed, my mother's heart function declined significantly. Blue Star Hospice arranged for an oxygen concentrator, which helped her breathe comfortably and prevented the panic that often comes with shortness of breath. Without Blue Star Hospice, I would have been completely lost, and my mother would have suffered unnecessarily. Each week brought new challenges as my mother's health slowly declined. Nurse Penny was incredibly accurate in preparing me for what to expect. During every visit, she explained the next stages of the process and guided me through each change. When my mother was nearing the final weeks of her life, Nurse Penny told me what would happen and what signs I would see. Everything unfolded exactly as she had explained. Blue Star Hospice also provided a comfort-care medication kit that was kept in my refrigerator. During my mother's final 24 hours, that kit became invaluable. The medications helped keep her peaceful and comfortable during her final moments. Without them, I believe she would have suffered. Just as importantly, having those resources available gave me peace of mind. I knew my mother was comfortable as the time came for her to leave this world. As a caregiver, I cannot overstate how much Blue Star Hospice helped me emotionally and mentally. Caring for a loved one at the end of life is exhausting. There were many times when I felt overwhelmed and emotionally drained. Knowing that I could reach someone at Blue Star Hospice at any hour, whether through a home visit or a phone call, made all the difference. Whenever I had concerns about medications or symptoms, they were only a phone call away. They always knew exactly what to do and were willing to guide me through every situation. On the night my mother passed away, I called Blue Star Hospice. They immediately told me what steps to take and informed me that someone would come to the house to examine her and complete the necessary paperwork. Just as they had throughout the entire journey, Blue Star Hospice handled everything with professionalism, compassion, and dignity. I am profoundly grateful to everyone at Blue Star Hospice. Without their support, guidance, and expertise, I do not believe I could have successfully cared for my mother at home during her final months. Because of Blue Star Hospice, my mother was able to remain where she most wanted to be--at home, in her own bed, surrounded by love and comfort. I give Blue Star Hospice my highest recommendation. They provided exceptional care for my Mother.

Working for SilverSpring rehab is a pleasure.The co is very supportive and try their best to find…read morecoverage for all their patients which can be difficult at times.Staffing pts depends on the nurses skill level, location of pt to nurse and the desired hours of both pt-nurse Silverspring tries hard to staff their pts daily and address pts-nurse concerns immediately if possible.I get paid like clockwork every 2 weeks. I recieved a bonus at christmas time...silverSpring has always been good to me. Currently employed at silverspring Pkeffer

I called Silver-Spring Healthcare Services when I was having a horrible time with hospice services…read morefor my dad from another company. Olu and staff were so compassionate and helpful. They jumped in and were ready and able to help us in less than 24 hours. They had staffing available for 24 hour hospice service when the other company could not provide that. Olu even called to check on my brother and me after my dad's passing. I can't recommend them enough. I never expected such wonderful service and can not praise them enough.

The answer to your prayers for comfort, peace of mind and professional care for your loved ones who…read morerequire 24 hour care , love and assistance. 2 years and Mother loves her "apartment" LOL

Our mother was in this facility for a little over 2 months and we could not leave soon enough. She…read moreneeded some extra care and the facility stated they could handle but as soon as mom got in the door and they had our money they suggested 'Hospice Care', this way they could have her there and do as little as possible, which is exactly what happened. A few of the girls were caring and knowledgeable (about 3), but others did not know and/or were not properly trained to handle a peg tube, and other, creating some accidents and unneeded stress among other issues! Outsiders even told us that there were better places and to get out as soon as possible. Management made promises and of course they want to get you in the door but buyer beware, once you are in you better be there just about every day to check in or who knows how your loved one will be handled or treated. They keep surveillance cameras for their benefit but won't allow you to have any - wonder why? Oh, they are nice enough and rapidly made changes and kept our monies instead of acting in a more professional manner after saying might give back if another party moved in. Well the other party was in within the day and no monies were refunded. All in all they are one big smiley face that's not so kind with not so well trained staff for the ones really needing the care. There are many other wonderful places that truly care. We know and have found one now with a night and day difference. So if you are considering this place do not be misled by the presentation - Beware!

Park manor offer nursing and rehabilitation at the same facility. They need to separate the two…read moreservices. These combinations of services is total chaotic.

I was at Park Manor 2/13/25 - 2/17/25…read more I was getting great care and everything was going great until Monday, 2/17/25 at 9pm when I suddenly started having breathing problems and chest pain that was at a 10. I immediately hit the call button. After 10 minutes nobody came so I called 911. The nurse and someone came after seeing EMS headed towards my room. They quickly came in to my room saying they were trying to help me and I didn't need EMS. EMS told them to get out of their way and they were taking me to the hospital My husband later got a phone call and voicemail from someone named Mary asking that he call her back. Most 99% of the staff is great. People like Elizabeth, Linda, Ivory, Laurie,nurses Robert, Lillisette, Sarah, Mrs T & Tran, PT Director, Nicole, Emily, Melanie, Yvonne & Rhoda in PT

9.3.23 No one want to have a loved one need to have extra…read morecare than what you can provide for them. But unfortunately dementia is a horrible disease that requires extra help. These places are expensive. But they are providing 24 hour care to your loved one. This is second place we have had our loved one in. The first one was not good but Avanti is 100% different. The staff are so friendly and caring to us and to their residents. They treat them just like they are their own loved one. They do actives with them to help keep their brain functioning sharp. Everyone here from Nina at the front desk to the kitchen staff are great. Thank you so much for the exemplary care you are providing my MIL.

My mom lived there 6 1/2 yrs. The nurse practitioners over medicated my mom and when I told them to…read morestop - because I held medical power of attorney I was literally told " it's not that simple" I had to inquire if I needed an attorney to get the overdosing stopped. The medical "professional" prescribing the over medication was not following the oncologist's medication and she told me 5 times the wrong chemotherapy drug my mother was on. Since my moms passing they owe my mothers estate in excess of $3000. They acknowledge it but have been claiming the Che k would be mailed for the last 90 days while refusing to provide any information for follow up. It's clearly " the checks in the mail" nonsense to keep an elderly person money. I can only imagine how many elderly residence have been over medicated and fleeced by this company. It looks like I'm going to contact our family attorney.