Extremely disappointed with their customer service. Called and asked for an emergency service due…read moreto us being a part of their "bi-annual" service agreement and was told that didn't matter and we would have to wait till Monday. I asked why we paid for annual for emergency service and upkeep and was told that it didn't matter, we would still have to wait till Monday. I then asked to cancel the annual service agreement and they said "no problem, you're off" and hung up! I called back and asked to speak to a supervisor and they said one would call back, nothing. absolutely horrible.

I have had my HVAC system for about six months and got the message it was time for a filter change…read more I called and made the appt. for after Christmas. James and another person showed up on time and checked everything, changed the filter and rinsed off the unit. i could not be happier with this company. I recommend them to everyone. Debbie Plotz

We have used Patriot three times over the past year and each visit has been handled very…read moreprofessionally and exceeded our expectations. Shout out to David our tech who does an exceptional job!

Highly recommend this company. Andrew is knowledgeable and will explain your options as well…read moreexplain potential cost savings. Responds to texts and follows through . Promptly responded to an issue I had with my HVAC

the blower motor and another one for the parts they damaged when they work on it…read more In all this year as a technician I never seen something so unprofessional. They leave the complete equipment in pieces and wires disconnected all over the equipment.... The only reason I didn't walk away is for the respect I have for my customers and this profession. Do not use them!

Please don't use this company horrible customer service 512/804/2500…read moreContractor hvacservice@emshomeservice.com Worst experience of my life. Lazy technician's who barely even look at the Air Conditioner. They lie to try to get your money. Horrible business

I contacted this company to come look at an issue with my Heating unit. The serviceman Gustavo was…read morepersonable and forthcoming in what it would take to fix the problem. He fixed the issue and discussed with me in detail what that entailed. I was happy and relieved to see that he cared about the issue like it was his own house he was repairing. All were nice and this company I will highly recommend to others. I want to thank Lexany for the repairs and being there when needed. David Lasseter

Had them come fix a leak issue I had in my attic from my ac. Charged me $1300 to "fix" only for it…read moreto continue to leave and cause more damage. When called back and asked to help, they were "out of the country". And would have somebody else come by to help. Well after several attempts to reach that somebody else... that didn't happen. I ended up having to call a different company which actually fixed the issue.

Awesome company. Mark was our technician. From the time he arrived you could tell he was an honest…read moreguy. These guys are not out to price gouge or rack up a high bill. The girl answering who took my call was awesome as well. We are very grateful to have chosen these guys and highly recommend them to other yelpers

From the owner: Heating and Air Conditioning Services,New Installation, Upgrade and Replacement, Indoor Air Quality…read moreSpecialists, Preventive Maintenance, Service Agreements, Extended Warranties, Emergency Service Repair, Air Duct Sealing, Commercial Services, Electrical Services.

If you want the best AC guy in the Royse City and Rockwall area- Donnie is the one you should call…read more He is amazing. Very flexible with time. His charges are fair and gets your A/C fixed when others couldn't. Highly recommend. Great guy !

Donny was prompted for our appointment. Worked very efficiently and has a reasonable price. I would…read moredefinitely use his services again and recommend.

First Class Air was amazing. They are very professional, responsible, and reliable. They made a…read morevery stressful situation manageable. They were very responsive to my questions and took time to explain everything. They made sure that we were satisfied with their work. Without a doubt I'd use them again. D'Andrea a million thanks to you and your team.

From the owner: HVAC repair & replacement Mold testing & removal read more

Jacob came to our home in Frisco today. He identified the problem with our a/c unit and fixed it…read more He checked over our entire system and determined nothing else needed attention. He was very thorough and communicated well. We are very pleased with his work. We have always had responsible technicians from Alpha Air. We recommend them highly.