My experience with MITpro was awesome from the start they were very knowledgeable, professional and…read moreefficient , would definitely recommend them to anyone in the DFW area with Flood, or mold issues

From the owner: With over a decade in restoration, we've seen everything from large commercial losses to your every…read moreday residential. But what separates us from your typical mitigation company is our ethics, compassion, and promise to take our clients down the most cost effective route. Even when it doesn't benefit us.

They were a quality company to fix my mold problem. From start to finish they were first class and…read morea pleasure to work with.

I wish I had the positive experience others seem to have had. I only scheduled a quote with them,…read morebut I'm not going to use them based on my experience. I was trying to get a quote on removing mold from my vents and possibly fixing ceiling damage. I guess they don't go to condo units all that often because despite telling the scheduler over the phone and in email what my unit number was, it was never included in my address. In my experience, most services will give you a notification that the technician is on their way. I got notified when the guy called me because he went to the HOA office, since he didn't have my unit number. The HOA wouldn't have known anything even if someone was there since I own my condo and am responsible for the inside. The guy arrived, walked around inside with his dirty boots, and only peaked into my vents which were my main concern. He did test the stains in my ceiling with what I assume was a device that measures moisture. Then he said "I have everything" and left. No "goodbye" or letting me know what he saw or what next steps could be taken.

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

He was quick to respond and got the job done. He is a very nice guy and showed up and got right to…read morework.

He accepted a last minute job, arrived on time and did a good job on the three bedrooms. I would…read morerecommend his service. And very, very affordable.

Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

AVOID!!! Our normal roofer is out of town and we just needed 6 or 7 shingles replaced that had…read moreblown off. Sent photos of the issue and asked for a quote. They demanded to come see it, spent less than 5 minutes at the property (I don't think anybody even went on the roof) and then demanded I needed to get on the phone with them. When I got on the phone with them they told me it would be $1,500 (over triple what we were quoted elsewhere), and I immediately declined. They then condescendingly told me if I take the cheap route it would ruin the house, while not knowing who the other company is or what the quote even is to do. When I read their quote in depth the only additional think they were charging for was a roof inspection when they advertize that their estimates are free. Just a giant waste of everybody's time.

A+++ These guys are great! I could tell from the 1st interaction that Antonio was very…read moreknowledgeable, patient, helpful and he answered all my questions/concerns. After getting 3 other quotes I probably would have picked Storm Heroes even if they didn't give the best rate as I felt so comfortable with them, and they guarantee their work. The staff was equally as pleasant to work with, kept me informed on start dates, progress, sent pics and made the whole process as smooth as possible. I don't know where they or I will be in the next 25 to 30 years but I will definitely look them up for them when it's time to replace the current roof lol Professional, big on customer satisfaction and great workmanship..you can't go wrong.

$99 for a trip charge is not competitive, to high. Wanted $700 to swap out my supplied faucet,…read morewhich took me 12 minutes the next day.

I've had to service calls for the same problem. I was told on both visits that they were going to…read moresend a camera tech out to see what the problem is and how much it will cost to repair it. I've called about 10 times today and they keep saying that the tech is on his way. No one showed up again and I'm done with them. I took off from work for nothing. Now I need to find someone else more reliable to fix the issue.

We had our inspection done with Mike Tower from GreenWork, and we were very satisfied with the…read moreservice Mike provided. From start to finish, Mike went above and beyond for our family. Mike began by carefully listening to all our concerns -- from systemic roof leaks and water intrusion to workmanship issues -- and made sure he understood the full picture before starting. During the inspection, he was incredibly meticulous, documenting every defect both big and small with detailed photos and clear notes. He even helped us find out the potential root cause for some of the more difficult issues we had been having with the house i.e. the sporadic roof leaks. What stood out most was his deep expertise. With over 20 years in the trade, Mike knows construction process inside and out, and what builders should or shouldn't do as best practices. He also has specialized experience in mold remediation and plumbing issues, which gave us confidence given our past water problems. Mike is an excellent communicator and very patient. He explained how things are supposed to work, advised us on how repairs should be handled, and even warned us of pitfalls to avoid when dealing with builders or contractors. He also shared best practices we never would have thought about, helping us prevent long-term issues. On top of that, Mike was extremely respectful and friendly with the entire family -- even our pets took to him right away. After spending the better part of the day thoroughly inspecting our home, he delivered a comprehensive, well-organized report the very same evening. Thanks to his documentation, we now have a strong record of our concerns to present to the builder. Simply put, Mike sets the standard for what a home inspector should be: professional, knowledgeable, thorough, and personable. We would hand-pick him again without hesitation for any future inspections. Highly recommended.

They took twice as long on a framing report 2 weeks instead of one and they refuse to answer any of…read moremy questions about the report. Highly recommend avoiding these guys if you want anything other than a late report