If you're willing to put up with swarms of people clamboring for an empty machine and bitter, rude,…read morecondescending old bitties with racist undertones, then this place is great for you!
Let me first say that I am a regular customer and outside of the cost being a bit pricey, this place is actually decent, not great, but okay. That being said, here's my story.
One Saturday, I head to this place with my brother and a friend to get some clothes clean as always. After realizing I'm a few quarters short, I go to the counter to the register where a one of the staff, a lady whom I've seen maybe once or twice here, was folding some clothes. I ask her for change for a $20 bill. From the way this lady looked at me, you would think she was staring down at a pile of dog doo in the middle of a sidewalk. She ignores me and basically kept folding the clothes before telling a woman, another person who worked there) across from her to give me the change. The woman obliged, albeit in a "just take it and go away" fashion.
I've been coming to this place for a few years now, so this incident was definitely a first for me.
Also when my brother had asked for change from these "lovely" ladies, they basically told him that the register was closed and that it was too late to get any change from them. Mind you, this place closes at 12am and this took place at around 6:30pm. Now, I'm not familiar with how a laundromat is run or what their policies are, but I highly doubt that the register would close at nearly 6 hours before closing. Maybe the register was closed or maybe the staff just didn't want to be bothered to perform a small task that they are paid to do and instead gave me and my brother a very subtle "f**k off" out of spite, who knows.
But what I do know is that this behavior is not a good way to keep customers coming back.
Again, this place is not all that bad, but I have to say, I won't be returning anytime soon if this is how we are going to be treated every time we ask them to do their job.
To anyone who might be reading this, I just have to say that if you end up in this place and see two women in a blue apron, one with dark hair and an elderly one with short grey hair and glasses, you might want to skip laundry day...