One of my absolute favorite Cyclebar locations. The instructors here are wonderful. Great playlists, awesome vibes. I love that there is a large parking lot (if you get there and are unsure of where to go, just take the escalator up) They offer shoe rental, and always help setup bikes if you need help. read more

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Cyclebar Kenwood/Hyde Park. They have yet to contact us since our last email. I even sent an email to corporate with no reply. How can you run a business this why.. oh wait I know by taking people's money! #cyclebarcrooks #cyclebaristheworst read more

CycleBar in Kenwood is an excellent value and I really appreciate the care and effort they have made since re-opening during Covid. They remind people to wear their masks when not on the bike, have spaced out the bikes for social distancing safety and the cycle room is always clean upon arrival for class. Jonathon and Laney are my favorite evening instructors, they both have well organized classes that challenge any rider no matter their level of fitness. They encourage and bring energy without screaming at the riders. They both rock!!! read more

Had a great first experience with CycleBar today! I'm trying to be healthy and find a workout routine that is fun and this is definitely that! It was a tough workout, but I was able to cycle at my pace and intensity. The music helped to pump me up! Andrea was a great instructor, good energy and vibes, very willing to answer questions and make a newbie feel comfortable. Brandon was the manager who helped get us signed up, he was friendly and encouraging to a new cycled. My fiancé and I started this together to get in shape for our wedding in October. It's gonna be a fun ride ;) read more

CycleBar isn't JUST an intense workout. It's a whole room full of people who love to see each other succeed. It's a space where mental and physical health is a priority. The instructors inspiring words flood my body with motivation and determination to succeed every single class. I see Lauren and Ann Elizabeth regularly to fit my schedule. But every instructor is just as amazing. I have never felt more beautiful in my own skin talking to these two amazing women. Lauren is ALWAYS hyping me up before and after class, and AE is ALWAYS pushing me to be better every single day. I never leave a class in a bad mood. I'm always walking out as a better and happier person no matter how bad my day was. I feel my best when I'm drenched in sweat, and empowered by the beat of the music in their amazing playlists and routines. When I started, I had some account issues on and off, but the manager, Mailey, went above and beyond to make sure I was satisfied with my whole membership experience. Everyone is just so amazing there and I hope I never have to leave. If you are struggling with self image or motivation, cyclebar will throw those feelings so far out the door you'd never know negative feelings ever existed. But no matter what, it's the best place to meet any fitness goals and you'll have SO MUCH FUN DOING IT!!! Thank you CycleBar for making me feel so worthy, beautiful, and empowered!!! read more

Been going to CycleBar for about almost a year and I still love it. The instructors are great and I love the playlists they choose. You don't really get the same work out twice. Which is good because I love variety. I also love they have classes at 7 pm since I work during the day. The place is always so clean and smells delightful. I also like how active their social media is. Definitely would still recommend. read more

WISH I COULD GIVE YALL 10/10 STARS!!!! Such a fabulous CycleBar location with the friendliest staff. If I lived here in Cincinnati, I would be here every day! Clean location, supportive atmosphere, and an awesome workout! I went to Joni's class this morning and definitely worked up a sweat and I feel great!!! Highly recommend this place! read more

DON'T JOIN KENWOOD OR HYDE PARK CYCLEBAR. Months of problems with billing that they blamed on me but was due to their billing system. This lead to an inability to register for classes. Coupled with lack of bikes because of mechanical problems, we chose to cancel membership. Manager Mailey refused to refund money or cancel account without 30 days notice. Even with the 30 days notice, they continued to charge monthly fee. Mailey was responsive when we joined but failed to respond when we couldn't register for classes or Cyclebar charged me after I canceled. Poor customer service. In response to the General Manager's comment: As I've mentioned to Mailey multiple times in writing, her team created the second account because of Cyclebar's accounting problems with your online system. They created it with me on the phone. My daughter did not create it so please do not deflect blame. We do not want a complimentary month. We want a refund for the $119 you charged after I canceled. read more

All I can say is WOW! Cyclebar Kenwood is truly the ultimate cycling experience. The staff is so friendly the the studio is stunning. Cyclebar classes always leave me feeling refreshed and revived...which is awesome after a kick-ass workout. For someone who has had a lot of sports injuries, the no impact ride in my legs conditions me while protecting my injuries at the same time. The studio is clean and airy and has an amazing atmosphere. If you're ever on the fence about trying out a fitness studio...TRY CYCLEBAR!! Even better...your first class is free :-) read more

CYCLEBAR - Cycling Classes Near Me - Kenwood, Ohio

I feel the need to update my original review because sadly, I have had negative experiences with management at this location. I have been going to the Hyde Park location more often because it's closer, but my monthly bills still come out of this location. I have had ongoing trouble with my billing and have reached out numerous times via email, stopping in, calling and social media messages. I have never been able to get in contact with the manager. For the amount of money it is to be a member here, I am disappointed at the quality of service this management team provides. In addition, Cyclebar has a company has changed their freeze policy. Before the change, you could freeze your account for the next month if you were going to be out of town, or in my case, couldn't spend the extra money. Now, the system in place means you get charged for the month but can turn in a certificate the following month for a refund. I have never had good experiences with refunds from this location, and have been incorrectly billed/charged multiple times. The lack of customer service and care toward billed guests is extremely disappointing. Finally, the bikes have been falling apart recently, it seems. Pedals are loose and bikes are broken altogether. This limits the bikes available for each ride. Overall, I am disappointed in the downhill spiral this location has experienced. If you're at all interested in Cycle Bar, I would definitely recommend the Hyde Park location over this one. Management is much more attentive and responsible. read more

I'm disgusted by the way these people choose to do business. None of the employees seemed to be able to keep their eyes off of my ass. I mean, no news here. However, I became suspicious when one of their employees spanked me and slid my wallet out of my back pocket, all in one fell swoop. Immediately, I knew something was off. It turns out, one of their employees set me up for a recurring charge, which I did NOT authorize!!! Not cool. The manager has refused to refund the charges I assessed and my bank is currently conducting a fraud investigation on this business on my behalf. All I can say is, you and your kids would be best to take your business elsewhere. read more

I took one class ($29) over the holidays last year while visiting family and it was fair. The enthusiasm of the instructor was lackluster, but I did push myself to get a good workout. However, this business will not stop spamming me with text messages asking me to buy a package. I don't even live in this state (as I've stated to them in person, on my signup sheet, in email, and in text message). I've asked them repeatedly to stop contacting me, but they won't listen. I understand the need to hustle, but please also understand NO means NO. Be wary of giving them your contact information. read more

Cyclebar is amazing! I absolutely love the community atmosphere. Everyone at cyclebar is so welcoming and makes you feel like a part of the family as soon as you walk in the door for your first class. The instructors make an effort to get to know you and are all very friendly. Another thing I love about cyclebar is the extra luxuries they have there. These luxuiries include a fresh towel waiting for you on your bike, a cold towel when you walk out, mints, toiletries, and anything you could possibly need. Not to mention it is an amazing workout! I always feel so great when I walk out the door. Overall cyclebar is an amazing place and I would reccomend it to anyone! read more

The names sandy, a father of 5 and I have little to none free time. Soo when I go out I don't want to waste my time, and I was feeling a little crazy and wanted to go on a bike ride but I hate the hassle of packing a bike. So I scanned the web for something easy and quick and found a dope little cycle bar, I had no idea what I was going to get myself into but with the help of Lainey she got me settled in and I was ready for my first ride. Her kindness and willingness to help a new rider like me was breathtaking. I will be coming back for sure, and I will have to bring my lazy husband with me for sure! read more

Following up on AB's review below. The Manager, Mailey, did nothing to help. It's a shame that this unauthorized charge can't get corrected. AB was told by the employee who signed her up that she was charged in error, but Mailey is not willing to correct it. Way to treat a college student. So the update is that there are no refunds, but the student, who will be gone at school for the next nine months, can have two months for free. Ridiculous. Also I spoke with AB, and you never reached out to her. She was never offered a "1 or 2 month extension". Never spoke with you Mailey. This is a complete fabrication. read more

The cycle classes it self are good. However cycle bar for whatever reason kept my Credit card info on file and now I have this reoccurring bill, when I called the kenwood location they claim they can't see my credit card on file, it turns out that they have that I go to the Hyde park location (which I don't even go to that location) I called Hyde park to straighten out the situation and they also say that they are not the ones charging me. I was then told to email their manager Lillian Davis and she still has not got back to me. I am extremely disappointed in their lack of professionalism, and I continue to pay for services that I don't use and they can't even seem to tell me why. Also this place is so sporadically open good luck trying to get ahold of some one. Also this place doesn't have a customer service number, so you are stuck with employees who have no idea what they are doing. read more

I've never taking a class at the Rookwood Cyclebar, but I did one of their special event classes on a downtown bar patio and have been wanting to make it there ever since. So excited that a location opened in Kenwood! Today I went to one of their Grand Opening free classes. When you walk into the lobby, you check in for your class on an iPad - quick and convenient. The studio feels very modern and luxurious, from the water available chilled or room temperature, to the free fruit for post-class munching, to the complimentary toiletries in the restroom. There are code-locked lockers for everyone to use, and they provide cycling shoes and towels. One thing I didn't love about this studio was the limited space - the locker area (between the lobby and classroom) was extremely crowded with the combination of people leaving class and those preparing for the next class. In the classroom, the bikes are very close together. When you reserve your class you choose your bike - the door is on the right side of the room (my bike #15 was right by the door). They had extra staff to help people adjust their bikes and clip in, presumably because the free class draws more newbies. The instructor was high energy - normally I like to keep quiet and just crank through my workout, but in this class I whooped a bit along with everyone else. The music selection was fun and upbeat, and the level was challenging but not impossible. There is a short upper body component to the Cyclebar class, where you use the weighted bar supplied on your bike to do a few arm exercises. There are also 'pushups' on the bike - I bumped elbows with the person next to me, because our bikes were so close. The regular classes are a bit pricey, but they have unlimited membership and class package options, and I expect there will be occasional deals (they are running a Grand Opening special right now). Overall it is was a fun experience and a great workout with friendly staff - I will most definitely be back. read more

I attended two of the grand opening free classes. One I really enjoyed; the second was okay. As the other reviewer mentioned, the bikes are pretty tightly spaced. They do push-ups while cycling, and it's pretty easy to hit elbows with your neighbor. It was fun since it was to music. Plus, they have a rolled towel waiting for you at your bike - nice touch. At least the first class I went to had the towels. The second class I went to I noticed that whoever's job it was to replenish towels, well that person forgot. I did grab a towel from another bike though. Another compliment: I brought my own shoes and my cleat got stuck in the pedal! At least it happened close to the end of class. One of the Cyclebar peeps got her tools out and freed it from the pedal after class. She also screwed it back onto my bike shoe! Thank you! The first class rocked mainly due to the fantastic instructor, Joey. Try his class if you can! The second instructor I had was okay. Her energy level was kind of low; her cueing was a bit off with the weighted bar exercises; and it was an easier class (though you can ratchet up the resistance to challenge yourself; but you really don't know this until you've been through her class once). I did buy a 3 class package for $29, a grand opening deal. We'll see how it goes. read more

CYCLEBAR - Cycling Classes Near Me - Kenwood, Ohio

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I really enjoyed Cyclebar-Kenwood! I've only taken Jenny C.'s class, but her class is great- perfect for 6AM. She's got great energy and great playlists. The space is very clean and front desk staff is very helpful. Check-in process is a breeze. read more

Obsessed! Love CycleBar Kenwood!!! The staff is friendly and helpful - and Mark goes the extra mile when it comes to customer service. It's clear he cares about each rider, the facility and making sure you have the best experience...and he is quick to rectify any issues - (he even helped me fix a glitch in my account at 11pm!) The instructors at Kenwood are everything I need and want - encouraging, high energy and always give you a great workout ...And fun!!! Definitely have some favorites (Joni, Lauren, Melanie) Love the music too - it's just allll good. Truly I'm obsessed. read more

I can't say enough how much cyclebar lives up to the hype! The studio, the instructors and every rider are so encouraging, motivational and it's really like a family. Whether you're riding at 5AM or 5PM the energy is always there! read more

Cyclebar Kenwood, like Cyclebar Rookwood, is a great spinning studio offering all of the fancy perks you would expect at a boutique spin studio in another large city. I had the opportunity to visit a few times during the free week and would say that the experience is very similar to Rookwood. With the same owner, you expect some of the same concistancies in business operations, though walking in the layout is a little different. Check in is to the left with pre-organized shoes by bike and the locker room/water station is behind the registers. The main downside to this location is the constant crowd in the locker room before and after class, especially when classes are back to back. The room itself is the same size, the bikes are very close together but surprisingly I've never had an issue doing pushups on the bike with my neighbor. The classes also utilize TV screens up front for races and showing class stats periodically throughout. Personally I love when the instructors play music videos, but I didn't get a chance to watch any on the three rides I've been to so far. The classes themselves aren't cheap, but if you take advantage of a class pack or just really enjoy spinning I would suggest this studio for you. Side note: A huge parking garage exists underneath the Kenwood Collection, so if you frequent during busy mall hours I would enter from Galbraith and park under there. read more

Cyclebar Kenwood is amazing! The front desk staff is so friendly and make you feel welcome each time you walk through the door. The instructors make sure you get all that you can out of your 45 minute workout. I cannot recommend Cyclebar Kenwood enough to family and friends! read more

CycleBar is an awesome place to go and let go of all you worries. The instructors are awesome and it will leave you exhausted but accomplished. Love it here read more

I don't typically write reviews.. but After reading all the reviews with kenwood and Hyde park cyclebar, it brings me to no surprise on how I'm getting treated by them. I froze my account due to COVID, TRAVIS GREELEY (Kenwood's store manager) decided to unfreeze my account without my consent before the date and charged me. He claims he's the owner of cyclebar since there's no one else above him that i can talk to. Refused to refund me. They are very unprofessional. I'm getting treated differently and I recommend to not join Kenwood or Hyde park, or any other cycle bar under the same owner. Please do your research before joining!!! read more

I've been going to Cylebar for a month now and I am obsessed! The staff is so friendly and helpful, the facility is clean, and the classes are amazing! I leave every class feeling like I had a great workout. Definitely recommend! read more

I've never taking a class at the Rookwood Cyclebar, but I did one of their special event classes on a downtown bar patio and have been wanting to make it there ever since. So excited that a location opened in Kenwood! Today I went to one of their Grand Opening free classes. When you walk into the lobby, you check in for your class on an iPad - quick and convenient. The studio feels very modern and luxurious, from the water available chilled or room temperature, to the free fruit for post-class munching, to the complimentary toiletries in the restroom. There are code-locked lockers for everyone to use, and they provide cycling shoes and towels. One thing I didn't love about this studio was the limited space - the locker area (between the lobby and classroom) was extremely crowded with the combination of people leaving class and those preparing for the next class. In the classroom, the bikes are very close together. When you reserve your class you choose your bike - the door is on the right side of the room (my bike #15 was right by the door). They had extra staff to help people adjust their bikes and clip in, presumably because the free class draws more newbies. The instructor was high energy - normally I like to keep quiet and just crank through my workout, but in this class I whooped a bit along with everyone else. The music selection was fun and upbeat, and the level was challenging but not impossible. There is a short upper body component to the Cyclebar class, where you use the weighted bar supplied on your bike to do a few arm exercises. There are also 'pushups' on the bike - I bumped elbows with the person next to me, because our bikes were so close. The regular classes are a bit pricey, but they have unlimited membership and class package options, and I expect there will be occasional deals (they are running a Grand Opening special right now). Overall it is was a fun experience and a great workout with friendly staff - I will most definitely be back. read more

I've gone to about 4 cycling classes now, and have never been disappointed! Joni is definitely my favorite instructor, but I had Melanie today and she definitely did not disappoint. The motivation these ladies give me when working out is incredible! I bought a package at the end of my class today! Lillian was so nice, and helped us all. The staff is incredible and I will definitely keep going to cycle classes here! read more

SAME experience as Jodi S. with charging me various amounts (approx. $300!!!) with NO explanation despite multiple emails, text messages?? WTH?? Talk about feeling scammed. After getting NO WHERE with the Kenwood "manager" and clearly no one else to speak with, i'm now filling out pages of documents w/ my credit card company after i disputed the charges. If you Cyclebar cannot "figure out" what the charges are, how the hell are you not refunding my money??? This place is a joke and 2 years ago when i cancelled they continued to charge me for months. read more

Let me first say the instructors are absolutely wonderful. I loved my time at cyclebar until I tried to cancel my membership. When I first signed up, I was told that I needed to give a week's notice for cancellation. I happened to overhear them tell another rider it was 30 days. So, over a month ago, when the May bill posted (late April), I called and said I wanted to cancel my membership. Fast forward a month later and I am surprised to see my account charged for another month. I called that morning to see what was going on, and was told that they would let their manager know and it would be taken care of. I waited until the next evening, did not receive any communication from the studio or manager and called again. I was then told I had to contact the manager directly to cancel, so I emailed him as soon as I got off the phone. I had to email Mark twice to get any sort of response and then was told I had to cancel in person. Which made no sense since I was able to start my membership over the phone with him. I asked to have the forms mailed to me since their hours are sporadic and I work full time in the hospital and am taking graduate classes. I was told this was against "home office" policy and I needed to come in person. When I asked for this home office contact information, I was told they are advised to not give that information out. This whole process has ensured that I will never renew my cyclebar membership. read more

CycleBar Kenwood is among the very best! As an individual who has taught spinning classes, and has been spinning for years, I cannot stress enough how great CycleBar is, and how much it is worth your money. Every single instructor is highly skilled, extremely upbeat and well trained. They're full of energy, and are sure to turn your day around. The music is always on point. It's rare that you find a workout studio where every single staff member is fully committed to the cause. I've been going here just over two months now consistently, and I've yet to be disappointed. read more

Love Cyclebar.. where can you have fun and get an amazing work out! Shout out to Joni!

Ive done a few spin classes here and there but never really enjoyed them. I've done 4 classes at Cycle Bar and can now say that I like it! They instructors are motivating, the music is fun, ambiance is awesome, and its a great work out. The building is clean and everything you would need is there- spin shoes, towels, soaps, deodorant, hair dryer, etc. It takes a few classes to get used to it so give yourself time to adjust. I'd recommend it for a great, hard work out! read more

I love coming here! Super nice staff, variety of class times morning and night, themed rides, & great workouts. :)

Ryan's the name and let me tell ya if you love a good workout then you will love cycle bar! My story starts 2 weeks ago when I woke up and decided that I'm paying way to much for a personal trainer that I'm just not seeing results so I decided I would spice up my day and go for a bike ride, but then I realized that my bike was broken and had no breaks and flat tires so I was looking at new bikes and on my search I found cycle bar and I was so happy I did because it was the best idea I had. At first I thought it would be complicated but with the help of Lainey she made the process so easy and made my visit that much better, thank you to the lovely trainers and staff! read more

Major cancellation issues. Beware - CycleBar will charge you months after your 30day cancellation notice. Be sure to get written documentation of your cancellation because CycleBar will say they will cancel your membership and then they don't until it shows up on your credit card months later. CycleBar acknowledges this is the reason they fired the Studio Manager in June 2019. Owner's still refusing to refund knowing the issue. Still over changed me 4 months and I continue to be charged on my credit card. No one at the store every response and owner's still not approving refund weeks later. Delay, delay, delay. I filed a complaint with the Better Business Bureau today. read more

I want to start by saying the the experience i had with cycle bar originally was excellent. All of the staff was extremely friendly that i interacted with and the instructors were FANTASTIC. I ended up buying a month pass to see how I wanted to do it going forward instead of committing to something long term. The staff helped me pick the best one for my needs and desires and mentioned that if i can't complete them all by the end of the month that they'd be willing to extend it a little bit so i said perfect and signed up!! Some work stuff came up and I had to travel a bit during the month. Upong returning i requested them to extend it ten days so i could finish my last two classes for the month. I thought this would be a simple request. After nearly 20 emails back and forth with Mark getting no where with the extension i was pretty annoyed and fed up. He would only extend the package if I would purchase more, which i didn't want to do at the time because i didn't know my schedule going forward. He then decided to give me a call to once again get me to purchase more which i stated to him i wasn't ready to do yet and just asked for a simple extension for now. He claimed i was being very inappropriate and rude on the phone (I didn't raise my voice or curse at him once). He then went on to accuse me of being rude at the facility to the staff. I looked him up on facebook and i never once saw him at the facility nor have ever had bad interaction with anyone there. So he's falsely accused me of being rude from not even knowing me and put an extremely sour taste in my mouth. With that being said after about thirty minutes on the phone he finally extended it two weeks. However at that point i was so fed up with the situation after a simple request that I never used the last two rides and will not purchase any future packages from this establishment. I wish i had better customer experience when dealing with Mark because everything else about the place was excellent but it only takes one individual that represents the company to change your mind. The entire staff at Cycle Bar staff is Amazing with the exception of Mark. read more

CycleBar Kenwood started nice but the customer service is dreadful currently. Mark is not responsive and usually unprofessional in responses if you receive a response at all. The club changed the schedule and did not notify riders that were signed up, that is a big deal at 530am. The change to a new app was a dreadful roll out and still the club is not responsive to clients issues with the app. The shower facilities are poorly maintained ( a soap dispenser by the sink has been missing for months) and drains often are clogged. The bikes have been poorly maintained in the last few months. The only thing CycleBar has is a few good teachers, however a few great teachers have already departed and who could blame them read more

Never saw myself as a cycle person but this place has definitely opened up and changed my mind! The instructors are all great with a mix of styles and the workouts kick my butt! Would recommend cyclebar kenwood to everyone! read more

Cyclebar kenwood is absolutely fantastic!! I went for the free first class and it was my first ever cycle class and I loved it. Lillian was so nice and helpful at the front desk that I decided to buy 4 more classes. I just concluded my last one (very sad) but I can say without a doubt that I would recommend at least trying cyclebar once. I saw much improvement in myself from my first to last class. I had Joni, Lillian and Lauren. All of them were wonderful and motivating!! I loved Lauren, I had her for 3 classes, she's awesome and super nice! I wish I could continue the classes but I'm going back to school so I won't be in town otherwise I probably would. The whole staff was just outstanding. Always a great sweat too! :) read more