Just Trucks / Cherry Capital RV We needed a part for our RV…read moreand the part had to to be shipped overnight. This place has us hooked up to stay here in our RV till it's ready to roll. SUPER nice people and excellent service. That should be tomorrow some time. So if you're up by Traverse City and need service, this where you should come. Grawn/Interlochen/Traverse City area Michigan

Rude and unprofessional staff. Unresponsive and unreliable service. Treat long time loyal customers…read morelike trash. Would never recommend.

Frank ( and LJ) were prompt and so helpful when our bearing blew on our vintage airstream. I…read morewould highly recommend him ! Five stars!!! He truly saved our vacation!!

On our travels across America we stopped at a campground at Hayes State Park in lower Michigan. It…read morewas there that we noticed we had a leak in our toilet pedal. We tried getting any RV mobile repair to come to our aid but it would be about a 1 week wait. We knew our next stop was to be in Buckley Michigan and that is where we found help and our saving grace. Frank answered our call and said he would be ready when we arrived and would assist. Three days after that call we arrived in Buckley and YES he did remember us and was ready to assist with the repair. He recommended a toilet replacement which he installed a new Camco toilet. The next day we noticed that one was leaking, we called Frank and he was again ready to replace what was a defective toilet with a brand that he had more confidence in. (he didn't want us to have this leaking problem again after we moved on) this new brand worked perfectly and we are so grateful for his quick response and recommendation to a different brand. We are now toilet worry free. Thanks so much Frank!! Not only did we get our problem fixed but we made a new friend. I wish we could carry him in our back pocket for any future issues.

I was traveling through travers city, Michigan and had a serious issue with my RV. I called over 10…read moreRV and truck service companies. I explained my situation to them. none of them were helpful or considerate of situations and time frame. I spoke to a friend of mine who suggested calling valley truck parts. I spoke to Adam. He was amazing . He said he could fix my problem and he would make sure they got me in and had the parts I needed in just a couple of days. I took my coach in today. Everyone was so helpful and nice. They fixed my coach and charged me about half what I thought it would be. I would recommend them to anyone. it's hard to find people like this anymore. Keith

I have had them do major upgrades on two of my bikes as well as general maintenance. They are…read morehonest hard working group of folks that will take care of you.

I've been dealing with Eric and Chris for at least 10 years. They've always treated me very well…read moreand did a great job diagnosing and fixing a pretty confusing electrical problem I had. I would/do recommend them to all my friends!

Best prices in town. Kind, knowledge, and friendly. They explain everything before making repairs,…read moreand never upcharge or try to get me to fix a bunch of unnecessary things.

It's always scary to walk blindly into a shop to get some work done, especially with my limited…read moreunderstanding of how cars work, and that's what I did here. The price for labor at Keystone is reasonable, especially compared with other shops in the Traverse City area. I was given an estimate for the repairs which they suspected I needed, but once they popped the hood, they found it wasn't quite as serious than they initially expected. Rather than make those repairs anyway, and charge me an extra hour of labor plus parts (which I've experienced before from a more dishonest, mainstream auto repair shop), they reduced the price from my estimate and made the correct repairs. Not only that, but they knew my situation was difficult, and that I needed to travel several hours by car that same evening, so they began the repairs immediately in order to get me on the road before the shop closed rather than the next morning. All around a good experience and an honest mechanic, and I will return the next time my vehicle inevitably needs work.

they got me in quickly, got everything fixed in one day and were very kind and accommodating the…read morewhole time! thank you!

Bought my car in with broke exhaust,with no appointment they have me back on the road in 5…read morehrs.being from out of state it was a big relief.thanks!

This place does not operate in good faith. I want to start off with I did try to handle this…read moreprivately with them. I went in to speak my concern with brake work that had been done and what I was charged for. They took pictures and stated that I would hear from someone on Monday (this was early Friday). I took my 3500 truck in to have a vibration looked at. Told them to inspect the suspension and brakes. They called and told me the front rotors were warped and the rears were glazed. They recommended to replace front and rear pads/rotors. I asked if the calipers were fine, Alexis stated they were fine. This is the first time I spoke with her, I started with Philip the manager. I agreed to have them do the front and rear pads/rotors. First thing the next morning I get another call from Alexis stating that all 4 calipers need to be replaced. I asked what changed since the inspection the previous day where I was told they were fine. She stated that they were all seized. They stated an additional almost $1800 for the calipers only. I declined and stated to just put it back together and I will pick it up early afternoon. Shortly after hanging up I received another call back from Alexis. She stated she was still going to have to charge me for the front and rear pads/rotors since I authorized this the previous day and that the work had already been performed. I acknowledged and was ok with this since I did approve the work. I arrived at the shop at 1:05, early afternoon like I stated. My truck is on the lift with rear and front tires off. I go in to ask for my truck, she stated that I said early afternoon for pick up. 1:05 is early afternoon to me. I asked why there is still old rotors on the back when I was told on the phone that the front and rear pad/rotors were already replaced. Alexis told me that they took the new stuff back off and put the old back on. I inquired about the logic behind this. The manager, Philip stepped over. I said to put it back together and I will pay for the work that had been done. I ended up paying for front pads/rotors. She stated they were having a hard time getting the calipers back on the front since there is new pads. I went to Art's auto and picked up all four calipers to change them out the next morning. When I took the front calipers off, I was shocked to see the lack of work performed. On the invoice I was charged 269.98 for pads/rotors which "includes cleaning and lubrication of brake components." They put brand new pads on, did not replace the shims with the new ones, nor did they clean or lubricant the old existing. They did not clean the slide pins at all. I went in and spoke to Alexis about this. Philip was off that day. I brought the old calipers in to show this lack of work that I was charged for. When I came in, I was polite, asked to speak about my bill and a concern I have to work that was done. I asked to speak in private so the waiting room people would not hear about the kind of work that was done. I was told that I would hear back from either Philip or his boss Dan. I did not hear back from either about my concerns of doing honest, good faith work. I 100% will not trust this place to do work again, nor would I recommend anyone else use them unless it's just putting tires on. I attempted to allow them to make it right and hear my concerns, which they chose not to do either. Disappointed to say the least. I wish this would let me post the pictures of how nasty the shims and slide pins were.

You would think after spending over $1400.00 for a break job the fluid would be a concern, but…read moreafter a phone call I was told to bring it in so they could finish filling the reservoir! Also, the oil change service on Garfield, totally different and not for the better. The check off list that Marsh used was appreciated by me, attention to detail! Never again! Maybe it's just me, but locally owned business that have operated forever and then sell to out of state or big business just seem to go to hell, but what do I know after doing business with them for 50 plus years!

A dealership had told me that my brakes needed to be replaced and quoted what I thought was a large…read moreamount. I made an appointment at TC Brake and Alignment to get an estimate. Not only was the estimate much less, the technician said I actually still had 40% left on the brakes. AND the front desk/service coordinator was fantastic, both in scheduling my appointment and in person. I will definitely be back when my brakes DO need to be replaced!!!

They got me in before I had to leave town and were upfront and honest. Will be coming back when I…read moreneed work done again in the future