I don't normally write reviews, but felt I need to for the guys at Cycle Gear in Rodgers, AR.
I was on day 3 of a motorcycle trip when I got a flat on my Harley. I was able to get it off the road, and needed to find a shop to fix it. However, it was Sunday and Harley is closed, so my options were slim. Luckily, Cycle Gear was open, and they were 1.5 miles away. I spoke with John on the phone, and although they couldn't change the tire (they don't work on bikes), he would allow me to work on it outside their shop.
I got the bike towed to their shop and was able to find the screw in the tire. I plugged the hole, but the tire had popped the bead and wouldn't hold a seal.
I was dead in the water. John called the manager, and they allowed me to leave my bike in the back of their shop, until I could get it to Harley the next day. Awesome! The next day, Harley came and got my bike and got me on the road.
Cycle Gear didn't have to help me the way they did. John even helped with trying to get the screw out in 100-degree heat! These guys were a class act. They never once gave me any grief about leaving my bike in the shop overnight and were patient with me the next day.
In a time where it seems that customer service is dead, Cycle Gear in Rodgers, AR restores my faith in people. Even though all I bought was a tire plug kit, they really went above and beyond in helping me. If it wasn't for them, I might still be on the side of the road.
These guys will forever have my gratitude! If you are ever in Rodgers, AR shopping for bike gear, PLEASE go check them out. They have a ton of great gear, but most importantly, they are GREAT people. Thank you so much guys!! You really are the best!!!
TK read more