I had an exceptional experience at Temecula BMW Motorcycle and HD, thanks largely to Jay Gullikson…read more In November 2024, I met with Jay at the Temecula dealership, just a month after visiting BMW's world headquarters in Munich, Germany. I walked in with my sights set on the 2024 1250 RT, but after several insightful conversations, Jay steered me toward the new BMW GS 1300 Adventure (Triple Black). His expertise was evident as he listened to my preferences and suggested that, for the custom configuration I wanted, a factory pre-order with a small deposit would be the way to go. He estimated a 90-day wait time, and he nailed it--the bike arrived almost exactly on schedule.
Jay made the entire process seamless. He kept me updated on the build and shipping progress, which I really appreciated. When it came to financing, he went above and beyond, securing interest rates that rivaled the best credit union offers I'd seen. His professionalism, knowledge, and dedication to customer satisfaction were top-notch. The sales team at Temecula BMW Motorcycles was great overall, but Jay's personalized approach earned my highest recommendation. If you're in the market for a BMW motorcycle, ask for Jay--you won't be disappointed!
Additionally, I can't say enough good things about the Temecula BMW Motorcycles Service Department team, especially Dave and Kyle, who are nothing short of extraordinary resources. From the moment I started working with them, I knew I was in great hands. While eagerly awaiting the arrival of my BMW GS 1300 Adventure, I'd accumulated a hefty stash of accessories--Lone Rider Lights, Denali D7 Pro and D3 Pros, a Vantrue front and rear cam, SW Motech upper crash bars, and more. When the bike finally arrived, Dave and Kyle didn't just install everything--they turned it into a seamless, perfectly tailored setup.
Their expertise went far beyond basic installation. They made sure every accessory was properly programmed and configured to work in unison, from the lighting systems to the cameras. It's clear they know BMW motorcycles inside and out, and their attention to detail ensured I got the best performance out of every add-on. They even went the extra mile to connect me with local resources for powder coating select parts with Temecula Valley Powder Coating and to keep my bike's all-black aesthetic consistent. They suggested Cerakote 21 for the exhaust pipe for that extra sleek finish. The result? A bike that looks and functions exactly how I envisioned.
I'll admit, I probably stopped by the shop more often than I needed to while everything was coming together, but Dave and Kyle always made me feel welcome. Their enthusiasm matched mine, and it was clear they were just as excited to see the final outcome as I was. That kind of customer service is rare and truly special. If you're looking for a team that combines top-tier technical know-how with genuine care for your project, Temecula BMW Motorcycles Service Department--and especially Dave and Kyle--is the place to go. They've set the bar impossibly high!