I went in to look at helmets and when I went in, I was greeted and told they would help me in a second. I waited about 10 minutes as I saw new customers come in, get help, and leave before I got fed up and walked out. Before I left, another employee came to the counter and did some work on the computer then left and went to the back even though I was standing there waiting. I've gone to this location before and service was almost spot on. I don't know what happened this time but it really put a bad taste in my mouth about this location. It'll be a while before I go to this location again. If I even do. read more

One of the employees there sold my husband a Bell Race Star Flex DLX that was defective and it was the store display helmet because they didn't have any in stock. They charged the credit card BEFORE mentioning that they didn't have any new helmets in stock, only having the display helmet that was defective. So instead of giving the full refund, they placed the helmet as 'defective' on the system and went ahead and ordered the helmet online using their gift cards. Was hoping to get the helmet that same day but came home with nothing but a charged credit card. The guy working there didn't care so much for customer's care but really just wanted to sell the product so badly that wasn't even new. Definitely returned the helmet for the bad purchase experience and the manager there was disrespectful for making a personal comment that wasn't needed when asking for a refund. All and all found the same helmet at a cheaper price somewhere else, and definitely not coming back to this cycle gear anymore. read more

A helpful, informative and friendly retail store/staff, not pushy at all and it's been that way of the 10+ times I've been here. Prices ok depending on what you buy. Lots of cool gift ideas, a little bit of everything. All price points from cost effective to top of the line and pricey. They had my tires in stock(Dunlop Q3 120/70/17) and mounted them immediately for me(I showed up at open - early bird gets the worm!) Overall, I love this store. One of my favorite places to check stuff out, even if I don't buy anything. read more

Sweet place great deals good quality Rick helped me out very helpful guy I got a bunch of freeze out gear on a slamming deal I'm glad I came I saved 80% on that great spot to check out read more

Cycle Gear - 80% off freeze out gear ends 2/8/15 - Motorcycle Gear Near Me - Murrieta, California

I've been buying all my motorcycle stuff here for a while they have a good inventory for the most part if not you can order if your looking for something special. There employees are nice and helpful for the most part but there's a guy there that thinks he knows everything you just want tell him to stop talking. Now the girls are amazing they do a great job at helping you find what ever is that your looking for and make great recommendations read more

Prices on par with amazon.com. Very helpful sales staff! I got everything I needed and wasn't rushed! Awesome place to buy gear I'll be back soon! read more

Cycle Gear - Bilt jacket and pants added an Alpine Star spine protector. - Motorcycle Gear Near Me - Murrieta, California

Joe at Cycle Gear Temecula helped me out today. He didn't have to, but he mounted two tires for me as I waited. He was very competent and cordial. If I had a business, I'd want it to be staffed with people like Joe. I will do much more business with Cycle Gear in the future. Sempre Fi, Joe, and thanks alot! read more

These guys are amazing. I've worked in the motorcycle industry for 6 years prior to joining the Marine Corps and I have to say I didn't think too kindly of Cycle Gear at the time. The employees at the Temecula Cycle Gear definitely changed my opinion. They are friendly and VERY helpful. I went in there to purchase fluids and cleaning supplies when one of the employees noticed that I had a hole in my glove. The gloves were a year old and I had worn them practically everyday. He saw they were Sedeci gloves and told me that they have a lifetime warranty. After looking through the customer records and seeing that I had purchased them from the San Diego store, he began the process of exchanging my gloves. He went above and beyond (in my opinion) to ensure I had a new pair. If you want helpful service with a smile head to Cycle Gear. read more

I was so disappointed with this business. I bought a "lifetime warranty" battery for my Honda CBR1000 a few years ago, which they offered to me as I was checking out, and paid extra for. When I went to exchange my dead battery for a new one, they stated they were no longer honoring the "lifetime warranty". WTF?? Then why did you sell me the "lifetime warranty" if you knew you weren't going to honor it? I will not be doing business with these crooks ever again!! I would advise anyone else not to either. I would have given a zero star if it was an option but the lowest rating is a one star. :( read more

Places has a large inventory of products, staff is very friendly and knowledgeable also the prices are great.

Good Store If in a Hurry. My husband and I have been here many many times over the years and the people have always been helpful and friendly every time. Even during the Xmas rush they take the time making sure everyone has exactly the right part or accessory for their bikes. My only recommendation to Cycle Gear corporate is to carry more name brands and less of their "store brands" stuff. All and all a very good place to get whatever you need when in a hurry. read more

Edelyn, Joe and Orlando were all extremely helpful. Went in to get a tire changed, ended buying some other stuff for my dirt bike. Well stocked shop with knowledgeable staff, I'll be back read more

Bought a set of Dunlop Q3's at an awesome price today. Brett was a huge help with all of my questions as well. I've always had a great experience at this location. It's not a huge store but they get the most out of their space. The few times they didn't have what I needed they were able to get it transferred from another shop super quick. read more

Dave, the store manager, is very helpful. Prices are good, service is excellent.

Love this place the people make the store! They take the time to help and are never pushing ant products, only with the store was bigger and no so many special order items.... But the policy they Stand behind can't ever be beat! read more

Even though I got a good deal on my tires I have to give 2 stars. I brought my tires into the store for replacing. Good job on them. I just blew out my front tire on my way to the freeway. Very upset, i definitely could be in the hospital right now, or worse. I pulled to the side and saw my valve stem split. I checked the back tire, and that stem was pretty cracked to. I just bought these tires in march. I don't even have 700 miles on them. Still have the whiskers on the tires. I'm very convinced they didn't bother changing my stems. Even though they confirmed I was charged for new ones when I called, they offered 1/2 price on parts and labor to have new ones installed. They even said its happened before, sometimes they're defected. BUT BOTH MY TIRE STEMS! Hell no. I can't put my trust there again. Sorry. read more

Friendly sales people. Always there to help you. I always buy stuff here because they always have promotions.

I have grown to shop there a lot, even though I own a Harley. They have a GREAT line of product including helmets, jackets, warm under garments called Freeze out, good prices on tires, and many many other motorycle items and most importantly an extremely customer friendly return policy. I have had nothing but favorable experiences there and highly recommend it. read more

Good service i got most of my tires from them. I rather be here then temecula motorsports.

Excellent customer service. Friendly staff. Parts knowledge could be better. Even though we purchased tires elsewhere , I would come back due to the great customer service and friendly faces. read more

I went in looking for a helmet with Bluetooth capability. As soon as I entered the store, I was approached by a staff member who went out of his way to ensure that I found what I was looking for and was satisfied. He even went out of his way to sync it to my iPhone so that I could wear it on the ride home. Great customer service and fairly priced merchandise. Thanks Cycle Gear! read more

I was in the store buying tire tools and the sales guy mentioned they mounted tires for less than I was paying for tools. I brought my wheel in and they replaced the tube that had gone bad, remounted my tire and I was on my way in 20 minutes. Great service, friendly staff. I also bought a Bilt jacket with liner that fits well and quality seems fine. read more

First time at this location and all of the staff were friendly. Right off the bat, the clerk asked if I was military to provide me the discount. Awesome! I asked one of the staff, she identified herself as being new, to find me an item; although the store didn't carry it, she went the extra mile helping me. Good people and good place for bike stuff. read more

This store has a lot of gear that one might use and the staff to help you find what you need. The pricing is very good and if the item doesn't work for you you can take it back with no questions asked. read more

The staff here is great! they would have got 5 stars but that BUILT garbage is just that. I wish they would go back to carrying the good stuff you have to order now. read more

Mounted my tire on my dads 1971 dt250 helped me out on the price freindly staff that have fantasitic product knowledge. Freindly enviorment not intimidating like some othere motorcycle shops. read more

This place is a great alternative to Temecula Motor sports. They are friendly and very helpful. I didn't know about it until about a month ago, I wish I knew about it more before over paying at Temecula Motor sports. read more

I went in to get a helmet. They took time to find the right size and made sure it fit properly. Overall customer experience was great, very polite and helpful. I will be going back for future purchases. read more

This store is a lot smaller than the San Diego store, but still manages to pack a lot of merchandise into the store. The staff are more helpful and friendly than at other cycle gear stores. Great merchandise and good prices. They have just about anything you need and can order anything else. Dave, Abby, and Summer are super helpful. read more

Not many places left out there that offer customer service like these guys. Very knowledgeable and patient. Best thing are all the item warranties. Bought a pair of gloves and leather cut there, few months went by the zipper on the cut busted and the gloves had a tear. Went back and they let me return the items for new ones. Great product for low prices, not going anywhere else. read more

Could not be happier with these guys, I have been here multiple times and keep coming back. Rhett, ( sorry if I got it wrong!) was extremely helpful and very friendly. Great sales, great staff I definitely be coming back again! read more

They are starting to get their act together and get organized. The BUILT line is pretty much garbage but the staff does the best they can. prices are decent and they are more than willing to help you out with anything they don't have in stock and price match. read more

This is our go to place for anything bike related. Best prices (and they price match) and great service.

AWESOME CUSTOMER SERVICE!!!! I bought hotwire liner gloves to complement my jacket and since I've had problems with it heating up, Matt went beyond his job to troubleshooted the problem. Since hotwire has minimal installation instructions and hard to find online he gathered the materials to test my jacket and gloves and made sure it was working (which it didn't) and he proceeded to find a solution to my problem. My hands appreciate your hospitality. Matt deserves a raise for his hard work. read more

I purchased this at the Murrieta store on 06/22/17 and installed them on my 2007 Harley. The brakes totally failed in 1600 miles and destroyed my rotor. I contacted the store and they said that I needed to deal directly with Galfer, Galfer said deal with the store. This product is a piece of junk, Cycle Gear does not value its customers (Ive bought thousands of dollars of gear and equipment from them). Contacted Cycle Gear customer service and still haven't had a reply. Buy from a good manufacture and good store. Take a pass on both Galfer and Cycle Gear. Date of return 07/10/17 read more

Very disappointed! Wife sent in my son for a Harley helmet for my birthday Saturday and it doesn't fit right. They did not have one I liked and when we tried to return it they tell you no returns on helmets!! Only exchanges for other helmets. He let us exchange for "other stuff" in the store but now have to shell out more $$ elsewhere for a helmet. This is one expensive gift.... I have shopped here since 2005 and will no longer do business over a 30$ helmet. Very unhappy customer!!!! read more

Customer service is outstanding at this location. The shop is not large, but they typically have the items that you want. The prices are reasonable. On one occasion, they recommended less expensive helmets than I was considering. They told me that the more expensive helmets were not worth the extra cost. They obviously were focused on customer service over total revenue. In my opinion, that type of service will lead to greater overall profit. Their exchange policy is very good. I enjoy going to this shop as a result of the good customer service. read more

I love this place. The customer service is excellent and they really are true to their word and stand behind their products. Totally recommend! read more

I love this store! After making a purchase, I noticed my bike was missing a nut from a bolt. Mike took the time to find the nut and even installed it for me - that is ABOVE and BEYOND!! There was also a young lady working with him this evening - sorry, I don't know her name but she was helpful with my purchases! read more

I have purchased many items from this store and they are always great. They do not always have what I am looking for but will get it for you in a timely manner. I would recommend checking this place first for all your cycle needs. Great people and great service. read more