the store manager Drew was SO helpful and polite!!! i was in lexington for the day for a hair…read moreappointment and leaving town at 8:30pm i realized my headlights were out, BOTH of them!! so i looked up the nearest auto zone and thank god this one was closest! they close at 9pm and even with only 30 minute left open Drew helped me with no issues, no questions asked and got me on my way by 8:50!! Drew totally saved my day!! all heroes don't wear capes, some of them work at your local auto zone!!

My wife's car battery had completely crapped the bed randomly, and she had work the next day. I…read morebrought it over to this location and was helped by Greg. He has been by far the most professional and competent worker at any auto zone I have ever been to. He quickly changed my car battery and got it up and running even with a lot of other customers in the store. His hustle and kindness makes this my top choice for anything auto related

Everything went well with my experience at O'Reilly yesterday…read more Thanks and keep up the good work.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

If UPS sends your package here, you won't receive it -- I didn't. Despite showing the clerks my…read moredetailed UPS tracking information, on three separate visits, including time of delivery and last name of the individual who received it, the employees at this Advance Auto Parts are too dim-witted, too lazy, and too corrupt to hand over UPS shipments to the customer. Horrible service/attitude -- I'll never buy from here even though it's conveniently close to my home -- I'll drive all the way across town to avoid this location.

checked the availability of a product before i came, got there and could not find it. so i went to…read morethe counter where there were 6 employees standing talking to each other, as soon as i walk up all 6 of them walked off without acknowledging i was there. i will never be going back here again.

I had a pretty average experience at this O'Reilly's. On the positive side, the store was very…read moreclean and well-organized, which you can't always say for these types of stores. On the flip side, I asked for a part for my car, and the associate went and grabbed it for me, but was not very helpful in explaining how to install it, or at least providing me resources to find out how I could do so. Luckily, there was another customer who was able to help me, but that really should have been the employee's job. Overall, it wasn't a terrible experience, but this wouldn't be the first auto parts store I'd go to next time.

My car was side swiped one morning and I decided to get another mirror myself since insurance may…read moretake a long time and they could just reimburse me. I called first and received a quote of 76.00 dollars. When I went to go pick up the part , it actually totaled to be 90.00 dollars. The customer service was fine but the communication between the workers need some work.

Upcharge service near scam or actual scam tune of $360 at oil change/scheduled maintenance…read more Service advisor constantly "talks fast" (very fast), highlights a small charge and skims over or fails to mention a large charge. When you complain, you are shown a video of your conversation with the service manager that you can hardly hear with again talk that is fast and unclear. You are told the video ...cannot...be sent to you for more detailed examination. I remember agreeing to a $45 charge while looking at a page that showed $16. You'd think a service advisor would take some time to clearly explain the need for a $360 service item. Examining the maintenance schedule their is...nothing...anywhere remotely related to the "fuel cleaner" for which the charge was made. Of course, with a video one can hardly hear, and a service manager "talking fast" in "urban slang" tones and accents I can't say ...fairly...what the video actually shows. All I can say is it makes no sense that I would have let the request to pre-authorize a $360 upcharge at an oil change/scheduled maintenance go unnoticed. I remember very clearly during each of our conversations...struggling...to understand the service advisor. I really wonder now if all of that "fast talk" wasn't cultivated to further failed understanding. The service manager had the nerve to tell me, "Don't threaten me" when I "threatened" to buy a Rubicon at a different dealership.

Horrible experience. My husband purchased a vehicle and the third party company that handles…read moreinsurance and tags didn't do what they were supposed to do before the temporary tag expired. He was told multiple times prior to the tag expiring that it was being overnighted yet the paperwork was never completed and sent to the DMV. He's had the car for two months and has had to drive a rental for the last two weeks because they can't get the paperwork right. We've talked to multiple managers and everyone has to get with someone else. I would never recommend this place especially for military personnel who are registering their vehicles in their home state. He did have a great sales experience but it amounts to nothing when you can't drive the car you've been sold.

They sabotage my wife car I would not take my bicycle there for them.Fix I had one thing fixed. 45…read moreother things they messed up.

Pep Boys destroyed my driver door and fender. Messed up my payment. Stringing me along via…read moreinsurance claims and customer service claims for the last 3 or 4 weeks now. Rear left brake line came loose and lost control because I had to miss a vehicle with littile to no brake pressure left. No one takes anyone serious at this establishment and I'm left with no choice but to hand this over to my attorney. I would never bring a vehicle here to be serviced if I were anyone else. My fault for giving a corporate shop a chance. This is the second time posting this since they somehow removed my first post

My wife and I had an excellent experience at Mazda of Columbia. We were greeted with a warm smile…read moreand friendly sales rep named Mackenzie. We walked in there to test drive a 2025 CX90 and didn't know much about the different trim levels and what each trim offered. However, Mackenzie and the managing partner of the dealership, Jason, did a wonderful job helping us find the car that catered to all our wants and needs. We didn't buy on the first night that we went because we had a lot of thinking to do, and Mackenzie and Jason were very understanding and they weren't pushy either. We came back again the next day, we test drive a few more cars. Initially we wanted a 2025 CX90 Black on Black, but we ended up leaving with a car that was light exterior and interior and they made it so easy for us to figure out what we truly wanted on our own. We traded in a car, they were reasonable with their offer and we accepted. We felt highly valued and respected, even throughout the tough parts of the negotiation. Even when we signed the documents with the finance manager, Kent, we felt very much at ease. And although his job is to sell us everything but the kitchen sink, he was not aggressive or forceful in offering us warranties and additional coverage products. He was honest and genuine, and we did buy a service contract because of that. Mazda of Columbia is the complete opposite of the stigma that dealerships and car shopping carry. I would buy a car here again without a doubt, and would recommend my family and friends to shop here.

1 star for Mazda of Columbia. When I dropped my car off, I…read morewas told the diagnosis would take about one hour. Thankfully they provided me with a loaner vehicle (a Mazda CX-30), because that "one hour" turned into 10 days. I paid $209 for a full diagnostic because I wanted to know everything wrong with the vehicle. Mazda returned a list of 18 items labeled as needing "immediate attention," with a repair quote totaling around $11,000. After reviewing the list, my mechanic told me many of the items were unnecessary add-ons or inflated dealership recommendations. The pricing was outrageous. During this process, I accidentally damaged one of the loaner car's tires after hitting a curb. I fully understood that I was responsible for paying for the replacement tire. However, I was told it would cost around $300, then was charged $390 without being informed ahead of time about the additional cost. Instead of offering the dealership's actual cost or trying to help in any way, it felt like they used the situation to profit off of me for damaging their loaner vehicle. Charging nearly $400 for one tire was extremely excessive. After I had my headlights repaired elsewhere. Mazda quoted me $1,467.74 PER headlight assembly. My mechanic replaced BOTH for $1,381.78 total. When my mechanic went to install the light bulb, he discovered Mazda had failed to reinstall the headlight connector and had left components missing from my car. He explained that without the headlight and connector installed, moisture could have entered the headlight assembly and caused major problems because it is a sealed system. I contacted Mazda and was told they "knew nothing" about the missing connector. My mechanic then called them personally. He said the first employee he spoke with didn't even understand what part was missing. He asked to speak with the service manager, Elizabeth. According to my mechanic, she laughed when he asked about obtaining the missing connector. He even suggested they temporarily pull the connector from another vehicle and replace it once the part arrived because I am a night delivery driver and needed a functioning headlight for the weekend. He said she refused to help until the possibility of leaving a review was mentioned. At that point, she said she would "see what she could do" and would call him back. After a couple of hours he called her back -- but nothing was done. We ultimately had to wait until Monday for the replacement part to arrive, leaving me without a proper headlight all weekend. This entire experience was a nightmare: Told 1 hour, waited 10 days Charged excessive dealership pricing Charged more than quoted for a tire Parts left off my vehicle No accountability Poor customer service from management No urgency to fix a problem they created I expected professionalism and accountability from Mazda and received neither.

In the age of disingenuous big-box AutoZone/O'Reilly's corporations, it is refreshing to see local,…read moresmall family owned-businesses such as Irmo Auto Supply. The owner is an old school local business owner that has been rocking this location for 20+ years now, and will provide you a genuine, friendly experience. As someone from out of town, I visited (pleasant experience) this Carquest location on a whim recently instead of O'Reilly's, and I can say with confidence that I will support this local business from now on for my needs related to auto parts and car-wash accessories. I appreciated how authentic Irmo Auto Supply was, and look forward to coming back one day. 5 stars!

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

This is a safe and trustworthy mechanic shop! I had a wonderful experience here today as a new…read moredriver who has the driving license less than a month. No worries about being overcharged at all even I know nothing about cars. Highly recommended!

Some while back we were downtown on a Sunday, and after attending Sunday Services downtown, found…read morethat one tire was almost flat. Question became, where do we find service, or even air, until we thought of trying the Muffler Shop on Huger St. Fortunately they were open for business, and after waiting a very few minutes, they had the car on the lift, found and removed the nail, plugged the tire, and we were back on our way to a family dinner. Enough cannot be said for the professional, pleasant, and courteous manner presented by the manager/owner?, and the staff that day, to say nothing of their very modest prices. Great service, and great people.