In the past 2+ years I've had to use this business for service on my 2009 Kawasaki Mule 610 4x4…read morearound 3-4 times.... I've always found the Service/Parts department to be extremely helpful as well as forthright with expected wait times for service and repairs...They've always done a great job for me and charged what I considered a reasonable price... I think they are the only dealer in Gonzales for Kawasaki and Suzuki and that has an affect on wait times when it comes to service and repairs but otherwise you got to haul your machine into Baton Rouge... For the most part any wait time the staff drops on me I deal with because I've never been pressed for needing to use my UTV when I've needed service on it... I'll continue to use them in the future

Amazing people and amazing finance manager explained everything in detail, great people very…read moreknowledgeable my first time buying a bike so I didn't know much but 10/10 would recommend would going to Lightspeed!

These guys tried their best to help me out on a 3600 mile cross country trip. I had a front rotor…read morecome loose in Alabama and couldn't find a dealer open for a couple days. Finally arrived in Baton Rouge and they came out and looked at the bike to see what parts I needed. Unfortunately they only had 3 out of 5 of the bolts I needed. They even tried to see if they could find some used ones they were willing to give me for free to help me get going but none of the shop guys had any. Either way, 3 of them was enough to make a difference and hold it in place and I didn't get the other two until I made it to Arkansas. They spent a good 30-40 minutes helping me find the right parts and look for what I needed. I bought some poker chips as well. Great customer service! On top of that they had a really good selection in the showroom and the customer/HOG lounge was outstanding! They even gave us some free bottles of water since it was a bazillion degrees outside and we were melting. I would definitely recommend this location.

Do not buy a motorcycle from Tower's Harley Davidson in Baton Rouge, LA. The salesgirl was great,…read morebut once the sale is done the service department will treat you like you are stupid and they prove to you that they do not want to deal with you! A brand new 2026 Nightster started throwing 2 codes, B226281 & P057200, a few weeks after the purchase on May 9th. The battery ended up dying on May 25th after riding for a while. Tower's picked it up on May 29th, kept it for 2 weeks, changed the battery and supposedly cleared the codes without even looking into why those codes were on. They said, "the codes didn't come on while they had it." Well, you have to ride it for them to come on. We went to Baton Rouge, we live around Lafayette, to Tower's June 6th to check on my bike because we weren't hearing anything. The salesgirl that sold us the bike went to Ken, the head service guy, to see what was going on after asking how I was enjoying my motorcycle and I told her I'm not because it's here with problems. Ken yelled at her that it was not her business and she had no business being in the service department. I got it back on June 12th and the first ride, the codes came back. It was saying B226281 & P057200 codes AGAIN. Ken was blaming it on user error. We have the text to prove it. He said if we brought it back, we would be charged a diagnostic fee. It is a brand new motorcycle under warranty. I reached out to the Better Business Bureau after we brought it to Cajun Harley Davidson in Scott, LA on June 16th. Corporate reached out to us and contacted Cajun Harley to give them ideas on a fix. They changed several things (brake clutch, wiring and the ECM or BCM) and the codes kept coming back. Corporate flew out a specialist from Wisconsin. It ended up being a certain mechanism for the brake system not being machined right. So, it was in fact a factory defect and NOT user error as Ken proclaimed. Cajun Harley Davidson in Scott was the only ones that actually tried everything they could to get my bike back in running condition. As of today, July 9th, Tower's has yet to reach out to even talk about a resolution. All Tower's worries about is having "customer appreciation" parties every weekend. Maybe the service department should worry about fixing actual issues. You cannot "appreciate" your customers if you refuse service because it's warranty work and you can't overcharge for the "work".

The friendliest receptionist. Seemed very genuine and honest. I plan to bring my bike repairs here…read morefrom now own.

I can't say enough good things about the gentleman that run this shop. Very courteous. Very…read moreprofessional. Went above and beyond. When my car had a flat and the lug nuts were stripped and I couldn't get tire off I knew I would have to have my car towed to them, but they offered to come air up my tire so I could get it repaired. I decided to get all new tires due to the tires being old and didn't want this to happen again. They also showed me something I didn't know and that is how to get my spare out from under my car with it's tools... Thank you for your customer service and going beyond what is expected. Thankyou D&D tires. My new go to tire shop.

My visit to 9700 Florida Blvd store…read more The services were quick The front end/receptionist were very knowledgeable, patient, & the waiting area was clean Not to mention, extremely affordable pricing 4 new tires 2 new rims Would definitely recommend and return!!!! However, I need to get an alignment but will have to visit one of their other store, this location isn't going alignments

Well, had to go back two times after the new tires got on and still to this day when I break it…read moreseems like it's going to the left The guy pulled out some type of metal in my tire the low pressure lights always on You have an appointment but yet you end up waiting longer

Local shop with reliable vehicle service, and even better customer service. I enjoyed their local…read morevehicle pick-up option, so having my truck serviced did not disrupt my workday. Great value and supporting a great business!

One of the best businesses I have ever taken my vehicle too! Andrew and his team are wonderful, and…read moreyou will not be disappointed with their services!

As far as auto parts go this is my come too choice. The staff is knowledgeable and helpful. They…read morestand by their stuff or have done so with my purchases for the last 40 years

Stood in line for 15 minutes as both in store employees tried to figure out if the customer ahead…read moreof me had some sort of guarantee on a battery that he had purchased off hand at another auto shop. Sure, I get helping the old timer out but did it really take two of you scratching your heads, knocking the screen around hoping for some miracle when it was obviously a lost cause? Not once was my presence acknowledged. All it would have taken was for one of them to look up and say 'Hey, man. Since this is taking a long time, let me take you on this other register since you only have ONE ITEM!'. Can't recall when I've received worse customer. Ending up leaving my one item and walking out - I don't think the even noticed.

Had engine trouble on a rainy Saturday afternoon before Christmas. Stuck in traffic on the bridge…read morefor an hour... they were willing to try to help me out. I was able to drive in and Mike squeezed me in to check out and clear up my issue. They were very helpful when the other 6 I called in the area were not even willing to try. Very reasonable pricing!

Had two tires installed about six months ago. Just notice the date code on both was early 2024…read more Tire shops won't patch tires older than five years old. Also it is recommended to not drive on tires older than that. This means I will get two years less use out of the tires that were just sold to me as new. My wife just had a flat tire and I will take it somewhere else and pay for a fix instead of using the free flat fix at Firestone. Stay away.