This place is beyond horrible. Can never get my script always a mistake on their part. I am on a script my insurance doesn't pay for so I'm out of pocket. They treat it like insurance is paying for it screwing up the rhythm of my medication. I switched the medication that isn't covered to Myers's no problem at all. I recommend you do the same. It's a sham Walgreens li gone should've been cvs. CVS you suck!!! read more

This CVS has everything you expect from a CVS. Nothing unique or special about it, other than its location, in my case. There's a pharmacy and you can pick up your prescriptions here. They seem quite overwhelmed and understaffed most of the time. Could be a an effect of the times. But I can't complain about the service too much - they're truly doing their best and hanging in there. If you're in for a prescription refill, you can grab some basic snack foods, candy, or grocery items. Drinks and freezer food too. I can't recommend them as a place for general grocery shopping though. They're overpriced for that and selection isn't huge. Of course, they have your usual hygiene and what I call "bathroom" products. Soap, shampoo, lotion, make-up, medicine, first aid. Photo printing. CVS is truly the do-all store these days. read more

This is a great local hometown pharmacy. The Minute Clinic has seen all of my kids from time to time. The service has always been caring and efficient when we needed immediate treatment. The pharmacy can at times take a while. It seems to be due to them being understaffed. I patiently await my turn at the window and am always treated like my and my families needs are their top priority. I give them the benefit of the doubt when I'm waiting in a long line. It's because they are doing their absolute best to meet the needs of the people in front of me in line. The only rudeness I've experienced there was from other customers. Even in the face of hostility, I witnessed these dedicated employees handle it with grace and compassion. They will continue to have my family's business. read more

I had a prescription for my cat he has asthma and really needs it. I brought it through the drive thru to drop it off I asked if they had it they said it would be done that day and they would text me. No text or call happened. I then called and was on hold for 2 hours and got connected to someone finally. The women then told me they did not have it in stock and it would be done the following day. I get off of work and drive over there and the lady at the drive thru tells me there is no generic version and despite what the prescription says. Along with that they do not have it. Then informs me it will be $200. I mentioned that we had a coupon and was looking at it. It said $16 but originally was $30.00. So maybe it was mistyped somewhere. So my partner and I proceeded to ask for the prescription paper back and the lady told me to pull around the building and go back through the drive because they could not find it. So my partner went inside and stood there for around 10 minutes waiting on the paper that they lost. Today I was informed by a Kroger pharmacist that the medication is discontinued. So why did the pharmacist at CVS tell me it was $200.00. read more

CVS Pharmacy - Photo of Simba for reference! - Drugstores Near Me - Wooster, Ohio

The absolute worse pharmacy in Wooster. Go anywhere else but here. The staff is exceptionally rude and they do not do their job correctly. They messed up my insurance 4 times and I had to have my insurance call them while each time, waiting hours to get anything done properly. I was prompted to just "pay for it because my insurance was not valid" even though is was 100% their mistake all times. The head pharmacist shut the window in my husbands face when he was on the line with his doctors office after they repeatedly told him the doctors did not call in the prescription when they obviously had. So when he had proof she was messing up she literally just shut the window and walked away. I said to my husband "I told you not to go their they are Awful". The head pharmacist needs replaced because she has no customer service skills AT ALL and treats her customers like crap. She probably sets the tone for the entire department. also good luck calling as no one answers the phone and if they do they just put you on hold right away and forget about you. read more

Have nothing but positive comments to make about CVS. They saved me a minimum of $140 on one prescription and I checked with five others. It took a chance but a health conscious chance to stop selling tobacco products. I salute CVS for its stance, one that cost them business. Plan to shop there often. read more

Love CVS. But the Minute Clinic needs some work. I waited well over an hour to be seen when I was told 7 minutes. If the doctors are going to take a lunch break, it needs to say so on the website. I don't want to drive over just to have to wait, especially when I'm sick. read more

If I could leave no stars I would. I lived in Brunswick for 30 years always used CVS they would let me know if a prescription was on its last refill and would call the doctor to get a new script. I move out here to Wooster and thought I would get the same type of service I was used to.No way I'm sorry to say they stink! read more