It's been awhile since I've visited this Walgreens, but I was looking for a vitamin e product and…read moreaccording to Walgreens.com this was one of the few places near me that had it in stock. I was in and out in under 10 minutes. It took a little longer than I expected because the pharmacy was so busy I had to locate it on my own. But I found it and was able to check out quickly. The store was well stocked and I love that Walgreens takes Apple Pay. Kudos for the website having accurate info!

Very disappointing customer service. We sat at the window for about 25 minutes before finally being…read morehelped. When the lady came to the window, she simply handed us the prescription and walked away without saying hello, goodbye, or even having a good day. She also rolled her eyes, which came across as extremely rude and unprofessional. We understand that people can have busy or stressful days, but customers should still be treated with basic courtesy and respect. Definitely not the kind of experience we expected.

I am glad we have this pharmacy here in Mt. Gilead. It's in a very convenient place and the staff…read moreare very friendly and helpful. The pharmacist has worked with me on my medicine and I have never been any thing but satisfied with their service. Their medicine prices are comparable to the big chain drug stores but here you get treated like a customer not just another number or prescription.

The staff is great! The staff working up front are wonderful girls, very sweet and understanding,…read morehowever, the pharmacist in the back is another story!! She does not care what the doctors write the fill date is, they fill when she feels like it!! Very rude to patients and condisending!! Would not recommend this pharmacy at all!! I will be changing pharmacy!!!

I have been living here over 30 years and I can tell you this is the best pharmacy to go to. Not…read moreonly are they very personable they are fast and truly care. Also the prices are the MOST reasonable. Within a certain mile radius they deliver. I don't give reviews often but when a business goes above and beyond I do!

Full-service CVS that is located in the Epicentre. They have everything that your more suburban CVS…read morehas short of a drive through. Cosmetics, personal care items, over-the-counter medications, a full service pharmacy, drinks and snacks, photo developing, all of that. On this particular visit, the pharmacist was polite and helpful. My order was rung up quickly and, dammit, on the way out I spotted some chocolate that I had to bring home for my wife. Self-checkout works great.

Subject: Patient Privacy Concern - CVS Pharmacy, Metropolitan Ave (Repeat Incidents 4/8/2026 &…read more6/25/2026) To the Pharmacy Manager / Privacy Officer, CVS Pharmacy - Metropolitan Ave I am writing to raise a concern about patient privacy practices at this location involving my husband, Jerry Canizares, a regular patient at this pharmacy. This is the second time this type of incident has occurred at this location. On June 25, 2026, I was picking up his post-surgery prescriptions when a pharmacist asked me, openly at the counter with many other customers in line, what the prescription was for, and then disclosed specific details about his medication allergy. This exchange was clearly audible to the many people waiting in line at the time. I expressed my concern about this in person at the time, but the issue was not resolved. A similar incident occurred previously at this same location on or around April 8, 2026, when his medical information was likewise discussed openly at the counter within earshot of other customers. Under the HIPAA Privacy Rule, pharmacies are required to implement reasonable safeguards to limit incidental disclosures of protected health information, including using discretion, lowered voices, or physical barriers when discussing patient information at the counter. Two separate incidents at the same location, both involving open discussion of diagnosis, prescription purpose, and allergy history in front of a full line of customers - with concern already raised in person after the most recent incident and not addressed - indicate this is not an isolated lapse but an ongoing pattern that falls outside what HIPAA considers an acceptable incidental disclosure. I am requesting that: 1. Staff at this location receive a reminder/refresher on HIPAA-compliant communication practices at the pharmacy counter. 2. The store consider physical or procedural changes (e.g., privacy line markers, lowered-voice policy) to prevent this from recurring. 3. I receive a written response confirming what steps will be taken. I would like to resolve this directly with the store and hope to hear back with a clear plan of action. If this is not addressed satisfactorily, I will be pursuing this further with CVS corporate compliance and the HHS Office for Civil Rights. Please treat this as a formal complaint for your records. I can be reached at 704-458-3327 or sandy.weaver@gmail.com to discuss further. Thank you for your attention to this matter. Sandy Weaver On behalf of Jerry Canizares

We went to this store to buy a lift chair for me before my surgery. The staff is exceedingly…read morefriendly and helpful without being overly so. They delivered my chair 2 days before surgery and it was perfect! But I did have a problem, the remote stopped working in the middle of the night. I went into the store and got a new remote, problem fixed, but not quite. They have a wonderful olden man working there, Cecil I talked with him a few times and two days ago he can out and my chair is now perfect again. The staff goes above and beyond to satisfy their customers. They are the best at customer service! Thank you. Geri Lambert

One would think that opening a business that caters to a niche industry (compounding) would be run…read moreby people who were caring and compassionate but that is not the case with this pharmacy. My physician called in an rx and put a rush order on it and when I showed up to pick it up, the people working there were like zombies. No greeting, no compassion. The woman behind the counter announced my RX out loud so that the few customers and the delivery driver now know what I am taking. I'm pretty sure that is a violation. I sent my husband in the next day to pick it up when it was finally ready, he had a similar experience. No one was friendly or even looked up when he entered the store and they handed him the bag without asking if he had any questions. I will never return to this place and will drive out of town to avoid ever having to deal with them again.

Worst pharmacy in Charlotte. No matter what time of day or night, you go plan on waiting at the…read moredrive through for at least 25 minutes and that is with only one car in front of you. They don't care, all day say is we're short staffed, i've heard this for 3 months. Switched to Amazon Pharmacy & love it.

Worst Walgreens of all time. The pharmacy actually ignores you. It tooo me 45 minutes to pick up a…read moreprescription and there were 3 people in front of me

if I could give them a zero or negative I would the worst CVS around the pharmacy. The lady in the…read moreat the drive-through window was so rude. The delivery from her. Is was ridiculous today. I have been going to that CVS since the first day they opened. I'm now going to change to a different store Because she was absolutely horrible does not deserve to be working there!! You would think these and star rating are so bad corporate would come in and investigate and see what the problem is really irritated about that store. The people at the front have been wonderful.

Just rating the store and front check out - not pharmacy. But I literally go here daily and people…read moreare always nice and helpful even when customers are annoying and get crazy so props to you!

I want to give a special thank you to Saman at CVS for being so incredibly patient, kind, and…read moreprofessional. He helped me print out some pictures, and as an older woman, I really appreciated how patiently he took the time to walk me through everything without ever making me feel rushed or uncomfortable. He also helped me enroll in ExtraCare Plus and explained the benefits to me, which ended up saving me $10. He went above and beyond by helping me find things I needed throughout the store as well. People like Saman are the reason I continue to come back to this CVS. In a world that can sometimes feel so cold, kindness and patience like his really stand out. Employees like this deserve to be recognized and reminded that they matter and that their hard work makes a difference. Thank you, Saman, for making my visit such a positive experience. CVS is lucky to have you!

Time they open is 10am ...not 8am like the website says…read more This is the second time where the hours posted have been on correct. Also, the store is in a not so well area. Sometimes I get nervous coming here early mornings or in the late afternoon. Need to switch to a differnet CVS