the CVS location in the Hilltop Shopping Center is my primary CVS location. I'm sure I've been shopping here for at least a decade. I think they have the best workers here. I have needed help many times over the years, and the customer service has been top-notch. This goes for the pharmacy staff and the storefront staff. This location is a dedicated HealthHub with a MinuteClinic with providers specializing in family health care. I've scheduled my flu shots here a couple of times. Even with the 2023 Laskin Road construction, I still visit this CVS MORE THAN ANY OTHER LOCATION. I give this location two thumbs up. This is an excellent CVS. The only thing that irritated me for YEARS was that the parking lot had no painted lines. A building where potentially ill individuals and elderly individuals frequented lacked the basic safety offering of clearly marked parking spaces. Finally, in November of 2023, the parking lot got painted lines. The lines were poorly painted and uneven, but having them in any fashion is a safety improvement, especially now that it is getting dark earlier. read more

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came for a vaccine appt at my selected time. Was told they couldn't find my second child's appt. I provided the confirmation code and it was still not located. offered to sign me in for a vaccine and the could only find one child on tricare leaving me to pay out of pocket for my second child even though they're both on tricare. Then get told at 615 they're busy and it would be another 15/20 minuets when my appt was at 6. customer service is not it. read more

I have only been to this store a few times and it's been spread out over years. So with a lengthy visit to get a COVID Booster it was a great time to share. The best was to access is coming from the Great Neck corridor is to turn early into Hilltop (across from Chick Fil A) then make an immediate right through the lot to the side. Otherwise if traveling the other direction it's an easy turn in. The lot is more than adequate for their business and it was free of debris. I scheduled my booster through the CVS website which was easy. However they are very busy now, especially if your requesting Moderna. A text confirmation will come across. You will need an insurance card. Once I arrived a text alert just prior allows check in. Then you just walk back to the Pharmacy. I waited for approximately 10 minutes. Don't forget to bring your COVID card. Once my name was called I was guided back to a private room. The staff was professional and it took only minutes. My COVID card was then updated reflecting my type of vaccine and date. All very easy. I also needed to purchase mask and asked staff the location. They actually guided me back to the specific aisle. WOW! The store overall was clean and organized. Checkout was as friendly, but their was a scanning issue on eye drops that I purchased. It was resolved quickly and I was in my way. I must say CVS has been more impressive than Walgreens lately. read more

CVS Pharmacy - Drugstores Near Me - Virginia Beach, Virginia

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Two things wrong with this location; 1: Was supposed to open at 7am... I arrived at 8 am, door wide open. Went in, not a soul to be found. Called out for assistance, no answer. Even went to the storage room and shouted out for help, and no one. I thought something bad had happened to the associates, so I called the police to come check it out. The employees, leaving to store wide open, hiding out in the back office. They had the nerve to be mad at ME for calling the police... 2: They sell products that, when they pitch it to you, 'oh they have a coupon for this item... when I go to buy another one and use the coupon that was included in the item's package, I was told the coupon was expired. WTF would you sell an item with the pitch that it has a coupon... THAT IS EXPIRED? The associates don't know anything about the products they sell. I was a life long customer of CVS... not any longer. Not with level of 'service...' if you can call it that. read more

This CVS is on the busy corner of Laskin. It's ok inside, standard. If you have their app and get coupons you can get some great deals in here. I'm a fan of Walgreens and don't normally stop here but this is my fiancees primary store so I've been here a few times with him recently. Some of the staff inside are really rude and condescending. We had a 20% off coupon from a mailer and I was trying to use it - she was super rude about it and talked to me like I was an idiot when I said I didn't need any of the other coupons so she could just scan it and throw it away. She also complained to herself, loudly enough that we heard it, about a lady having some issues with the self check-out kiosk as we finished up and were about to leave. Not the best experience to say the least. read more

They are great for me to run and pick up stuff. It is so close to my work. They usually have everything I need. They use to carry ice. Now they don't. That is my only complaint. Staff are always helpful and over the years I know them. They take good care of me read more

This review is for the MiniClinic RN working on 2/12/2023 at 11 am. She was rude and disrespectful. I had to travel 1 hr to have my PPD read because the clinic close to me had a call out. This RN wouldn't take less than 2 secs to read me PPD. I wasted time and will look into getting refunded for my injection since its not valid because it wasn't read on time due to their call out and the RN refusing to read the PPD. Same Company read more

It is 7:15am and the doors are still locked they were supposed to be open at 7am. I'm sitting out in the cold waiting for there doors to open. I would understand if it was a couple of minutes but it's been 15 minutes and still the doors are locked smh 4/13/2024 read more

No, I don't recommend using this particular CVS pharmacy. Go elsewhere where you'll be treated with respect. Myself nor my children will not be using this pharmacy any longer. Bye 1688 Laskin Rd. read more

The drive thru is a joke, at some point they need to tell people to come back or come inside. On multiple occasions I have been physically unable to go inside and sat in line for 15 minutes or longer, trapped because cars were in front of and behind me. It's always one car that apparently wants to tie up the line doing who knows what. read more

Covid vaccinations done. This pharmacy is very well organized. If you can get an appt I highly recommend them. I didnt have to wait at either appointment. I was scene immediately and everyone I encountered was upbeat and helpful. read more

Bad bad very careless lost Pharmacy personal. Be careful they will loose your doctors prescriptions then with fake american smile they will tell you " We are very sorry" plus they are liars. read more

Just visited minute clinic in Virginia Beach laskin road location and it was the best experience!! Jerry Wiggins at the concierge was so helpful, kind and attentive. The nurse Torrey Devaney was beyond wonderful. So patient with excellent bedside manner. Best CVS minute clinic I've ever been to by far!! Highly recommend! read more

Open 24 hrs and located 1 block from Sentara Virginia Beach General. They have a lot of variety here and it's really clean. At night it's brightly lit in the parking lot. read more

CVS Pharmacy - Drugstores Near Me - Virginia Beach, Virginia

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Zero stars. Had COVID tests required for international travel scheduled here for our family; the tests have to be administered within 48 hours of departure. CVS canceled all of our tests 6 hours before our appointments. Said the nurse wouldn't be in to do them. Had to find another place to do the tests at the last minute; the CVS appointments were scheduled 2 weeks in advance. Do NOT rely on CVS for travel-related COVID tests; they could care less. read more

was in there getting medicine one night and didn't realize they were closing at 10. the lady at the register was extremely rude in telling me and my friend that they were closed. Started off by saying "can I help y'all with anything, by the way we close at 10" then I asked what time it was and she was like "10. I'd be so embarrassed if i were you". Completely rude, I was understanding in the fact that they were closed but she was so rude and passive aggressive towards us. Never going back. read more

This review is only for the minute clinic. Alright - so started off not in the best way, then got better and finished off not too well again. Lots of ups and downs. Keeping results aside. Got here a few days ago and after signing in and being told it would be a 0 minute wait line (so showed the screen), I waited for over 30 minutes to be seen. No one was ahead of me, mind you, and the doctor was right there.. She made up for it though as she was extremely nice and competent with the tests she had to run and so on. Made sure to sterilize everything, space was clean and Doctor office worthy, if that makes any sense. Her explanations were clear and detailed and she was very positive even when explaining possible unwanted results. Now for today - had to go back to get the results and started off the opposite of the other day. The doctor - a different one - was ready for me before I even signed in, which was great. Walked in and the results were not what was desired - by far. She was graceful about it, but a little unprofessional as she played it off as not knowing and checking and re-checking and checking again. I guess it was good of her to have certain precautions and be sure before any final diagnosis. It's hard to not link them to the experience itself, of course, but overall their service itself was okay. Onto the big guns. read more

Horrible Service: My local pharmacy was out of what I needed so I called to this one to see if they had it in. They did! I told them my RX is at the other CVS they said they would transfer it over and I could pick it up. I let them know I'd be there in 4 hours (plenty of time to have it ready). When I arrived they didn't have my RX. The woman forgot to transfer it. She asked me to give her 20mins to fill it. I waited 25. They hadn't even started working on it. I was then called over to the counter only to be informed they don't have it and could only give me 3 days worth and I'll need to come back. NOT COOL CVS I'm also irritated that CVS didn't initially offer to find another location that had it in stock for me read more

BULLSHIT minute clinic. Closed earlier than advertised so what am I to do with a sick kid???? They said they take last patient at 7:15 and I showed up prior to 7:15. They said no. There was noone else waiting. I argued and said we needed to be seen and they said she's finishing up with the last patient and already shut her computer down. LIE. If you are still with your patient your computer is still on to put the patients info and meds in. It was all a lie so they could leave early. So disgusting not to help a sick kid. They made me drive 6 miles to the next clinic and I'm not from here and had no idea where to go. They should be ashamed to say they're in the medical field. Thanks for nothing read more

The best and friendliest service I have ever received at any pharmacy! Thank you for taking off the stress of everything I am already encountering! A+ customer to the pharmacist for helping me with the insurance process and the Drive through pharmacy tech for getting a bottled water for me to take my meds! This is why I choose CVS over Walgreens any day! read more

I filled a prescription here while on vacation. They were so willing to work with my needs and were even kind enough to make sure that the medication I needed (it was not in stock) was ordered and waiting for me when I arrived in the area. I had no trouble at all. Very friendly and helpful staff in the pharmacy. The experience made my vacation a lot easier. read more

I wanna thank Leonard and Chelsey tonight for awesome customer service ! There was a memory card that was sell posted out of date. When I asked about the sale still being affective. Even though it was clearly mark the date was out of date. Leonard the manager when I had and honored the sale price anyway. It save me almost $15 where I had expected to pay $35. Being as a college student I am low on funds and this memory card really needs to get me through the next few weeks with all my exams. It's so nice to find kind people in the world. He realized his employees had not done their job and instead of taking it out on the customer, he decided to go ahead and honor even though his employee had not done the correct thing. If I had to put some mustard on this review I would say CVS is a definite return business for my clientele. read more

They must do surgery at their minute clinic. 1 hour later with only one person ahead who went in when i arrived and still waiting just to get a TB test. Get your s*** together, non doctors. read more

Yelp doesn't offering anything less than 1star. CVS in general is the most horrible place to get a prescription filled. I understand the laws in place for prescriptions, but it seems that it only hurts ppl who have legitimate concerns & CVS pharmacy is the worst. it is ALWAYS stressful hassle to get a prescription filled. I was hit by a car on my motorcycle (in the HOV lane) & almost killed. I started pain management 4yrs (recommended by family doc) after the accident & EVERY MONTH it's the same hassle. The pharmacy treats u like a drug addict & they lie about they're policies & the law. Find another pharmacy, do not go to CVS. read more

24 hr pharmacy, a great service. The store is not the nicest CVS, it was kind of cluttered and could use a good cleaning but when you need a 24 hr pharmacy the other things don't really matter. The staff is nice and friendly. read more

Glad you save me from the necessities on vacation in the oceanfront area. The store is 24 and that's an assurance where we need to go when we really need something urgent. read more

This is a review for the minute clinic. They were nice and helpful. In my opinion a lot better than a doctors office read more

New return policy states no receipt no return. Gone are the convenient days when scanning proved purchase.

Pretty great team and I've been with them for years but the RPh manager Dawn was moved to another CVS and it's a secret as to which one. Strange. Also wish it was still a24 hour store. Too busy with the limited hours now. Still a great store though read more

I saw NP Angela at the Minute Clinic and she very professional and helpful. She listened and really seemed to care about what I was saying. I would definitely trust her and I highly recommend her for good care. read more

Called the pharmacy at 8pm on a Friday because I was out of town for a week and realized I forgot my daily medications. They called my insurance and got me my medication in an hour AND managed to have my always-has-to-be-ordered medication in stock. No line to pick up (at 10pm on a weekend) and staff was very pleasant. Amazing. read more