With all the people they have back in that pharmacy you would think service would be better than…read morewhat it is, they have that I don't give a dam attitude knowing some people come in there not feeling well they will drag azz filling presciptions with about 6 techs back there. Every time I go there someone is always at the counter complaining about their prescription. They are good for texting for prescription pickup, then you get home they texting you that same day for pickup then they be rude on top of that.

The customer service at this location is abysmal. I am likely filling my last prescription here…read more Over the past 3-4 years, it is hit or miss if they have medication you need on hand. It is hit or miss if they will have your prescription filled after CVS sends a text stating your prescription is ready for pick up. I am not talking anything extravagant, it can be vitamin or pain pills. They are often flippant in their responses with little to no regard for the customers medical need. My doctors have had to call multiple times to get my prescription filled. Explanations have ranged from a safe that could not be unlocked for days to trucks not delivering medication for days. Today, i was told the truck did not deliver the medication. There have been several times I have been told my presecription was not ready by staff and the pharmacist intervened, handing them my medication from the lettered bin. I understand different cultures have varying ideas of what decent customer service is however, CVS should train their employees and ensure they meet CVS standards. Previous pharmacists have tried to improve the customer experience, but they soon left. This is a convenient CVS with a drive-thru which probably helps retain disappointed customers. After my prescription is filled, I will find a new location or a new company. I now have a better understanding as to why Amazon and Walmart are successful in this industry. Good luck if you try this location. Be sure to pack plenty of patience and I hope you get your meds on your first visit. Update on 8/10/2025: Received text from CVS to pick up script and gave them a couple of days to actually fill it. Arrived to the drive-thru today, 20 minutes before the pharmacy closed. The gate was pulled down though the lights were on. After several minutes of waiting, a female voice said the drive-thru was closed and that I had to come inside to the pharmacy. I went inside and paid for my prescription. I asked if the syringes were included/in the bag. I was told no. I then showed my prescription to the cashier which reads, "Inject 1 mL into muscle" and asked where the syringes are that I needed for this prescription. The cashier asked a woman in the pharmacy and came back to the cash register and rang up a bag of syringes. I sent pictures to a medical doctor to confirm the syringes were the incorrect type because the bag of syringes was marked for subcutaneous injection of insulin. The doctor was appalled, stating that pharmacy personnel should be able to get the correct syringe and if not, they should have asked the pharmacist. So I will return them to a different CVS pharmacy tomorrow with the hope of getting the correct syringes. Tomorrow will be the 3rd trip to CVS to get what is needed for one prescription. Avoid the pharmacy at 8601 Martin Luther King Jr Hwy, Lanham, MD 20706 at all cost. The concerns go far beyond exceptionally poor customer service. Go to a company or different CVS thay values their customer and has general concern for their health. The personnel at this location are not "customer obsessed" nor are they "committed to help people on their path to better health" as the CVS website suggests.

I find Walgreens to be a great option when I need to grab a household item. The store is well…read morestocked and the staff is always courteous and helpful.

The store managers Earl, Denisha and Daisha went over and beyond to help me with a stolen package…read morethat was taken by door dash. Their customer service was exceptional and they went over and beyond to help me by returning calls and solving the problem without even being at fault. I appreciate each and every manager that dedicated their time to make me feel important as a customer. Thank you all!

I have never experienced a worse CVS pharmacy in my entire life. *Everything* is broken, they open…read moreup late, strolling in while ppl are standing there waiting, never have the appropriate quantity of medicine in stock, you can't get a human on the phone, the staff doesn't return calls or know when medicine is coming in, pharmacists give conflicting information, etc....It's wild. I've been coming here because it's technically the closest to me since I've moved back to MD but insanity is doing the same thing over and over again and expecting different results. Never again.

I stopped in with my son 8/29/25, after a walk at Watkins regional park. I was stung five times by…read moreyellow jackets. I stopped by to get some medicine. Given these unique circumstances I did a pharmacy consultation. The pharmacist was so kind. She gave me advice on what to take when, and what to look out for and what to ask for if I don't improve. In my opinion she went above and beyond. She took the time for me when she was already rather busy. I forgot to get her name, but thank you.

This pharmacy is a hit or miss…read more Hit: if you run out of pills, they will give you a couple to hold you over until you reach your doctor Miss: you have to wait all dang day for them. Hit: they are convenient to home. Miss: the pharmacist can be extremely rude when she feels like you don't want to wait 45 minutes for 3 pills. Hit: They will wait on you.....eventually while you shop. Miss: they are extremely understaffed and become impatient with you because of it. Suggestion - Hire more staff. Often times when people are coming in to get a prescription it's because they are not feeling that great, or the prescription is to ensure they maintain their health. No customer comes to the pharmacy to make your life hard; but rather, to make life easier. Exercise a little patience and it will go a long way and don't make excuses for bad behavior.

This CVS pharmacy has the worse customer service ever in the Target at Capitol heights. I went to…read morepick a script 3 hours after my dr sent it in and when I arrived, they said they didn't have it. I called my dr and he said it was sent 3 hours ago. I told the rep and after 3 clicks on her computer, my script popped up. I asked the pharmacist what brand of meds I should buy for a certain illness and she told me she didn't know. Lol...clearly she didn't want me I help. Please do not go here. They're rude and unprofessional

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I recognize that we do not go to the grocery store for the purposes of using the restroom, however,…read moresince we're humans .. it's inevitable that while shopping sometimes folks will have to use the bathroom. Especially when you have children with you. The condition of this store's bathroom is absolutely deplorable. I was disgusted, it is clear that no one has attended to this bathroom in weeks. I cannot imagine that a chain such as wise does not have the resources to hire a cleaning company to do the bathroom at least once to eat. In fact, I know they have the resources to do so given the prices of the groceries. it was disgusting tissue all over the floor, the floors were cruddy with dirt and grime, there was barely any soap, the paper towel dispenser was broken, the toilet paper holders were falling off of the walls, and the toilet themselves were broken and disgusting.

Shockingly terrible. The only sections in good condition were the flowers and the liquor. I found…read moreboth the floral and wine sections to be fully stocked and well kept. There were a lot of spoiled items on the shelves. I went there on the evening of December 30th and saw multiple varieties of milk dated December 27 and earlier. There was moldy fruit and vegetables in the produce section. When I checked out the cashier was on her cellphone and there was trash around the registers. Prince George's County pays the highest property taxes in the state of Maryland. This grocery store is in an affluent area, but it's terrible. I was very surprised by the condition of the store and the food selection.

Customer is outstanding !!! I'm so thankful to find this establishment in Bowie. I needed a…read morenebulizer to start my breathing treatments. I went in with my paperwork from my Physician, ID, an insurance information. Everything was processed and approved. The young lady even showed me how to use the equipment. Explained how to clean and when to replace the mask and tubes. I will be coming back to this establishment and sharing with anyone who needs it.

The person that I worked with that I know as Mr. Will has given me nothing but TOP QUALITY service…read morethroughout the whole transaction and made sure that I received everything that I needed and beyond. Great Customer Service that this corporation have.

I know many people not shopping at Target for whatever reason, but if you live in certain areas…read morethis place is where you can get all your items in one stop. Walmarts are not in the area and I'm not trying to travel another 15-20 minutes to get there. Nothing much to say just has to grab a few items and really noticed that the food isles be a little bare. Maybe it was became I came later afternoon times. But the selection should be better than what I was seeing. I was able to find all I needed and unfortunately too much per usual. Service was good was able to get in and out no issue. I just have to remember to carry in the stores with my reusable bags. But other than that you can pay for their brown paper bags that could be reused again later. Will continue to come to Target when I need to and not going to worry about what others are doing. They not paying my bills!

I usually do online orders for pickup at this Target because of the convenience, but this time I…read morecouldn't risk the possible two-hour wait and decided to go inside the store instead. Unfortunately, not a single regular checkout lane was open--only self-checkout was available, and those machines only accepted debit or credit cards, no cash. Of course, I only had cash, so I was forced to check out at customer service. While it did take a little while, the wait wasn't extremely long. Still, the experience was inconvenient enough that going forward I'll be sticking strictly to online orders only, which is always a wonderful experience.

I hate to tell anyone about this. I started using the hospital pharmacy for my regular medications…read morea year ago. The staff is very professional, friendly, and polite. I get the same discounts as at a retail pharmacy with our insurance. Parking is relegated to one garage, but the walk from the elevators on the ground floor is very short, and parking is often the longest part of the trip. If you are in and out in half an hour, it is free!

I attempted to do a return and spoke to cashier Pauline to directed me to someone who could assist…read moreme as it was 8:50p 5/3/26 Although there was no posting of time, the African / Carribbean female manager on duty refused to assist me or to provide me with a resolution as she was "doing something that required her time" it's unfortunate that me, a customer, wasn't something that required her time. As I am aware that every register can process returns, I asked how much time she needed to prioritize her tasks and I would be happy to wait. She then informed me that she was not going to argue with me and proceeded to walk away and continue her work behind a closed door. After closing the door in my face, without a resolution, I decided to write this review and look forward to formal store and district management to give me a call. This is awful service

Your typical Walmart experience -- meaning it's always packed, no matter the day or time. I go in…read morewith a mission and a list, get exactly what I came for, and get out before I lose 30 minutes of my life I'll never get back. But i do get what I need.