This review is for CJ in the pharmacy. I hope that's his name. He's so friendly and nice. You can…read moretell he loves his job and loves interacting with people. He knew the names of people who got in line and spoke to them instantly. He was so nice and kind to me. I have a new pharmacy.

Terrible service! drove 1hr to get a prescription from them and they close at 8 pm! told them i…read morewould be there by 6:45 and asked if they could have script ready..... they said yes and i headed that way and got 5 min away and they called and said it was ready and i told them id be there at 6:45! they said we got a meal break from 6:45-7:30 and we are closed till 7:30 now! i said ill be there at 6:45 and its ready can i please get it at dri up window and they said yes if you are here by 6:45 ! i pulled in lot at 6:44 and got in line and the drive up and the car in front drove away and I pulled up at 6:45 and the rude person working looking at me and pulled a shade down at the window looking at me! terrible terrible terrible service! the worst ive seen anywhere.. no wonder Walgreens are closing everywhere and their stock is in the tank

My understanding is my medication was not filled for their moral reasons which is messed up. I do…read morenot think anyone should be refused a life saving medication.

My podiatrist, Dr Horsley, wrote me out a referral to Hideg for compression socks. I needed aid for…read moreswelling in my left foot and ankle. I have never seen this much of Belleville in my life. Idk if that's a bad thing? But these errands gave me a chance to sight-see and explore Belleville on my terms. I enjoyed the ride. Such a cute, little town. Anyway, I arrived at Hideg mid-afternoon, after my x-rays at Memorial. I walked right into the clean facility and was greeted by a young pharmacy tech, Nick. I gave him my referral and my insurance card. During light conversation, he measured my calves and ankles. Next, he brought over two options for compression socks from the brand, Jobst Activewear. Further, he explained that he actually wears a pair himself and gave me an honest opinion about the socks. He instructed me on the handle and care as well. I appreciate when customer service is served on a platter - Nick did just that. He took his time to explain the product and didn't take advantage. Kudos to the boy! I made my choice and Nick told me how my insurance would work concerning this purchase. After signing my life away, he bagged me up and I was out the door. Hideg is really nice pharmacy. I can't wait til my next visit.

Visited to check out after Christmas clearance. Tiny little section with no signage or pricing…read more They'd already started stocking for Valentine's Day. Not a lot of customers in the store. Saw a couple of workers up front who didn't greet me nor offered any assistance. Felt like I was entering a locked down unit. Entry doors are bifold (haven't seen those in forever). Store is clean and well organized though. Easy to find what you're searching for. And the alcohol aisle was definitely on lock down.

I was in your Belleville store tonight and let's just say my order wasn't simple yet the entire…read moretransaction was completed effortlessly by . she went above and beyond and provided excellent service and did it all with a smile! she really made my experience a lot less harrowing than I had anticipated. For that I was extremely grateful five stars.!!!

There is always a employee aggravated in the photo department because they have to help you while…read moreusing kiosk. Today it was a young man that was super rude and not helpful at all. He didn't even try to hide his behavior. I'll drive out of my way to other Walgreens for now on!!

We have been using this Walgreens for many years they are in the middle of town and easily…read moreaccessible from anywhere. They are also not far from the interstate. The parking lot is ample and well lit . They have gift cards and greeting cards. They also stock many convenience items like snacks, soft drinks, beer and wine . We have used their photo counter to make prints for our elderly family members. I have only begun to mention the inventory which includes makeup and family planning items. The pharmacy staff is extremely busy and is very helpful. High staff turnover and supply chain issues have made for some challenges lately so make a point of double checking prescriptions prior to leaving.

They get points for being convenient, but that's about it. They don't seem to replenish their…read moreshelves, they don't even have any trash cans for people to use, and they don't have enough cashiers to take care of their clientele. I am certain there is room for improvement here.

I am not happy. My child has a disability so it's not easy for me get to the pharmacy on the…read moreweekends. I just experienced the second time the delivery failed. I should be able to trust CVS to deliver medication, but I cannot.

Im a 55 yo SWF. Thursday I started feeling the beginning of a cold coming on. I work in a day care…read morecenter and every is getting sick lately. Thursday night I went to the pharmacy and requested Sudafed from behind the counter. I had done this like a few years ago. So it wasn't like I did it frequently. I vary rarely even talked to the pharmacist. Anyway, the pharmacist asked about my symptoms and I told her I was starting to get a bad cough and I had a stuffy head. She said you need an allergy medication. I already take one. She said it probaby stopped working. Ill give you Claritin or Allegra for your sinus drainage. I never told her I had sinus drainage. She also kinda raised her voice at me and even caused the assistant to get a concerned look on her face. They were refusing to give me Sudafed. The pharmacist thought she was a 'doctor' and was diagnosing me with allergies! The cheapest option they gave me was a 5 day supply of Claritin (I dont have money to just throw down on 'maybe its this'). Friday night I had a fever of 103.4. My cough got extremely bad. I spent the rest of the weekend with a sinus headaches, low grade fevers, coughing and digestive issues. I have been taking cold and flu stuff. But Sudafed really is the best. I did not go to another Walgreens because I figured they all talk to each other and I had to sign for the Claritin and I didnt want a rep as someone looking for drugs. And I didnt go to CVS because I had already spent my money on Claritin. If we ask for Sudafed, dont PLAY DOCTOR!! Unless we ask you if we should take allergy medicine or something else, keep your uneducated opinion to yourself. Whoever that blond pharmacist is, she has really diminished my opinion of their pharmacy.

Great store. Cyleease was very kind and helped me find exactly what I was looking for!…read more Great customer service and everyone was very friendly

I come to Swansea location on occasion. It's better parking than Shilo. Much better selections…read moretoo. Shilo usually is out on certain things. I use the target cartwheel app for deals.

Customer service is terrible, no associates are around to help customer at the service desk or the…read morecheckout line .

Don't go here for flu or covid or any shots. Made…read moreAppointment and guess it really doesn't mean anything. Sitting around for over 20 + minutes. Bunch of people waiting and no sense of urgency. So what's the point of making an appointment????

I am a huge fan of walgreens, especially when it comes to couponing. You can get amazing deals…read morehere...fyi you can use a walgreens coupon with a manufacturers's coupon. This particular walgreens is normally well stocked and has courteous employees. They have two redbox locations outside which is pretty nice as well. They are not open 24 hours!

Stopped for Rx after surgery. Was told only had one but after insisting they keep looking they…read morefound the other Rx. Then they said it would be 45 minutes. We ate supper came back an hour later and was told it would be 45 minutes. The Walgreens chain has went so far downhill I cannot believe people go there voluntarily. They are terrible at both locations I have gone to. I would rate lower than one if I had the option.

Didn't have glasses on, had a coupon for $7.00. Presented coupon asked male cashier if it came off…read morethe total, was told yes. Stood to the side checked receipt and it didn't show. Asked cashier and a female manager came over with an attitude and said reading is fundamental, literally calling me illiterate. I asked if I can now use my $7.00 coupon and was told yes. Come to find out you can only use certain increments if the Walgreens cash. So I got upset for being lied to again. Female manager again came over with more of an attitude and told me I need to read the coupon. I said she didn't have to be so rude and she proceeded to raise her voice and tell me again reading is fundamental. I got home and called Walgreens to report a complaint. Not knowing the name of the manager they proceeded to have a female manager from that store call me. WHY? You were aware it was a female manager I had the complaint about, didn't know her name, yet you proceeded to have a female manager call me back. How do I know it wasn't that same manager. I'm done with Walgreens. I've been with Walgreens since I was in my teens. No more since they allow their staff to belittle the customers and don't take it seriously. Shame on Walgreens. I'll find a small family owned pharmacy as I'm sure they'll treat me better.

Horrible service. Why would anyone still go to Walgreens??? Use Amazon or an online pharmacy!!!…read more It is nearly 2026 and the days of Walgreens are over. I hope they all close. Service was bad, store was dirty and the staff are lazy. Will never shop at a Walgreens ever again. Use Amazon instead!!!!

Once again I received the "your prescription is ready to be picked up" text and once again my…read morescript was not ready. Why send the text if it is not ready, it seems like a waste of time on both ends? Also at this particular walgreens there is a ton of waiting no matter what time of day you go.