For the most part, I don't usually agree with bad ratings, but I have to say this is my least favorite CVS in NYC. It's always very busy so that definitely contributes to the hectic environment. This location is open 24 hours but the pharmacy is not. There is always a long line for the pharmacy so just be aware when picking up your prescription. I haven't figured out what the best time of day is yet to avoid the line. I tried ordering a photo printout here once and it was supposed to be 1 hour but I waited until the next morning and still hadn't gotten the order is ready notice. When I went inside they were extremely backed up and not very friendly about it so I don't recommend this location for photos. The self checkout is my preferred method for shopping. Also I definitely recommend becoming a CVS extracare member as they're always giving out great coupons so this is one perk I regularly take advantage of. read more

CVS Pharmacy - a brown paper bag with the cvs pharmacy logo on it - Drugstores Near Me - Sunnyside, New York

Where to start: this place is a mess 24/7, employees are clueless, everything is locked up, the lines are terrible, it always feels short staffed and I hate coming here. I'm forced to use CVS because of the health insurance I have but if you can, go anywhere else. I miss the Rite Aid that was on Greenpoint Ave in Sunnyside. CVS is the worst. Period. read more

Convenient CVS located right off the 40th st station on the 7 line. They have decent inventory if you're looking for anything specific. There seems to be a shortage of workers in general if you need help with anything. They have a few self checkout machines which is nice. Store can get a little messy and chaotic at times but if you're not looking to buy a lot of stuff, it's fine to get by. read more

It's chaos at this location, especially at night. There are boxes for stocking merch on shelves in the randomest of places and tight aisles that make no sense. And it's unclear who's a manager, cashier, or any employee at all, particularly since customers are basically forced to use self-checkout. Another visit during afternoon hours went much more smoothly, I have to say though. And, regardless, each time I've gone in, I've pestered someone enough to get what I needed. Despite all the negative reviews and knowing that it's honestly quite possible to have a horribly chaotic experience there, if you go in with purpose, you can still walk out with what you needed to get done and keep it trucking. So book things ahead online, remind people to push the photo order button to print the next job, and be self-checkout ready. read more

This place is hell on earth, it's a huge mess with boxes everywhere in the aisles and the employees are rude and don't speak english

Was in Sunnyside visiting a friend and stopped by the local CVS to pick up a few useful items before heading back home . not bad overall as place is organized and well stocked with plenty items on sale with large stickers on shelves giving the customers the scoop . Didn't spend to much time but took advantage of the cereals on sale and 24 pack of water for 3.49. CVS has gotten better with the prices as it was taking heat for the last few years for doing otherwise. I spent about 40 bucks and saved about 17 dollars which ain't that bad when u use your CVS card and use all the discounts and perks on your card as the more you buy the more perks are added to your card . Checkout was fast and now it's time to hit the road while giving this local queens CVS 4 stars on my yelp meter . read more

Empty. Messy. Management is rude - if you don't want open locked cabinets for customers leave them open so you won't be bothered about it.

Wish I could give this place negative stars. Avoid this location at all costs if possible, it's so awful. Terrible inventory, what they do have available is a complete mess and a majority of employees that work there act so miserable and awful to customers. Worst customer service imaginable. read more

The magic upgrade of a decade ago has faded so hard that this CVS is now in the pits like many of the other stores. The good news is that it's still 24 hours and close to the subway. The bad news is that things have gotten considerably worse during the pandemic, mainly because of the urgent need for basic supplies and sanitizer. However, that's not the problem since the circumstances have been crazy since 2020 came around. I have issues with: * the lack of quality service. I'm not just talking good customer service, I'm just referring to actual store employees. They did away with a whole crew of folks years ago and now have prioritized self-check-out machines. The latter isn't bad per se, I'm all for efficiency. But much of the time, there is at least one or two machines not working and folks are still backed up line-wise. * their Incredibly slow pharmacy. During peak times you have folks standing around random aisles just waiting to be serviced. There are two seats for folks waiting, but those are usually occupied. I would recommend trying around 10AM or 3PM in an effort to avoid the peeps. Doesn't always work though. * the lack of inventory. Where they once were constantly restocking shelves with shelves, I find that I'm never finding the things I'm looking for. A manager mentioned that things don't come as quickly anymore, but I see the trucks lining up week and out. I suppose demand is really just that high. Also is it me but are employees not as masked up as they should be? Maybe it's not a priority during off hours, but I think they should be on properly (not the nose tuck even) anytime there are customers in the store. Seeing as they're not wiping down the self-checkout machines as often, makes me less interested in coming here. read more

The worst. It's always a mess. Also: They have lots of self-checkout terminals which is absurd because they have a helper there for self-checkout. CVS needs to pay employees (who all seem like very nice people). Cashiers can do the cashiering. read more

Honestly this place is kind of a mess. It's convenient where the location is near the train stop. They have one singular line for both the self checkout and the regular checkout. When asked the employee was given nasty feed back. Needed an associate to unlock an item for me but there is no call for associate button to be found. read more

I come here at least twice a week to do shopping. I dont know if he was manager or whoever it was let me give you an advice if you dont like the job than leave dont give an attitude to customers! The paying booth whenever I go 3 of them are not working so sometime it's a long wait which gives a frustration to others. Only one person at the register struggling with one customer. I been here couple times and the other times I been there I was treated respectfully and nice but past weeks It became disrespectful with the customer service. This place always out of stock! So it's really hard to come here and leave with what you wanted to get. The shampoo and conditioner I have noticed one thing. They sell it $5 more expensive here. 2 weeks ago I stopped by target to do appliance shopping. I only use nexus shampoo conditioner and nexus products. Here I saw the price as $21.99 for conditioner. At target the nexxus shampoo and conditioner was $14.99. Must compare with other places before buying. Sometimes one of the each aisle are messy, and half of the products are not there. Therefore due to my experience today I had to lower the stars for this CVS pharmacy! read more

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This CVS pharmacy has consistently been the worst I have ever experienced. Lines for perscriptions can be up to a half hour long. My perscription is a controlled substance and has a 3-day flex period for pick-up. Regardless of the day I get it refilled they treat me like I'm a drug addict and do everything in their power to not get me the thing I need to function. They are consistently out of my medication or refuse to give it to me. Do not use this pharmacy. Everyone I have talked to while waiting in line say the same thing and either dont have many other options or are looking for alternatives. I have recently signed up for a delivery service called Capsule and they are amazing. If your insursnce cocers them sign up asap. This place sucks and most he stuff are rude or generally unconcerned about your needs. I will never go to a cvs pharmacy again, and I'll be recommending that my friends and family do not as well. read more

Store #361-6014 In the passage of my travels, this Sunnyside CVS bestowed upon me to attain a birthday card. Against my belief of purchasing a mass produced generic birthday card for lack of personalization directly from my heart due to lack of time, this CVS spawns a good selection of Hallmark cards. Four self checkout stations produces a chaotic line formation, albeit reduces the load of human cashiers. This CVS conveniently sits on Queens' Boulevard of Death by the 7 train at 40th Street Lowery. read more

CVS Pharmacy - 41-08 Queens Boulevard, Sunnyside, NY - Drugstores Near Me - Sunnyside, New York

One star is really too many stars. This place used to be better, in fairness I need to point it out. But the store has gone way down hill. It is dirty and usually a mess, with crates in the aisles and badly merchandised shelfs. The price signs on the edges of the shelves are frequently not acurately synched with the items behind them. The shelves are frequently bare, and it is common that they do not have the basic pharmecy items that one has come to the store for. But all of this is relatively minor in comparison to the incredible rudeness and hostility that many of the employees put forth. There are many other bad reviews here for this particular store that single out the bad, rude service. Believe them. There is a good reason why so many reviews here repeat this comment, and that reason is IT IS TRUE. read more

Worst CVS out there and that's saying a lot because most are awful. Pharmacy is a joke. Hangs up on you mid-sentence if they're not or can't talk over you. For somewhere that is supposed to help people with their healthcare - they don't give a toss about you or your meds. They are just there to collect a pay check and be rude because they can. read more

Lydia the pharmacist provided phenomenal customer service and answered all my concerns promptly. I wish all employees of cvs would provide the superb professionalism & attentiveness. read more

Of course it's gonna be useful. It's a CVS. But their prescription game is ABYSMAL! I have waited MORE THAN TWO WEEKS and they keep telling me to come back when the prescription is delivered. One day someone says they haven't ordered it yet so I ask 'em to order it! I come back a few days later and THEY SAY IT'S AN INSURANCE PROBLEM and they HAVEN'T ORDERED IT!!! Are these people out of their mind??? :( I come back every so often and they keep having a different excuse NOT to have my medicine. Worse yet, THEY HAVE NO NUTELLA! And their snacks are way overpriced ($6 for a handful of snacks). Seriously, go to the little fruit shop across the street for snacks instead, and order prescriptions from a place like Sunnyside Family Pharmacy!!!! read more

My RX are never ready when I am due for a refill and I have to call repeatedly to chase them. The pharmacist just hung up on me mid sentence when asking about a refill. If my insurance didn't have a partner ship with CVS I would not go here at all. read more

This pharmacy has some very professional and courteous associates but it's still often a chaotic mess. Health care in this country is approaching developing world levels of dysfunction and now they want to install a Supreme Court Justice to throw millions off the rolls? You will really feel the approaching apocalypse here. read more

CVS Pharmacy - Long long lines. Like Soviet era bread lines. - Drugstores Near Me - Sunnyside, New York

If I could give less than 1, they would would receive it from. I understand why they have such a low rating. This store is awful and run-down with no customer service. The management staff are bias and almost racist. They pick and choose who they want to help first and what kind of customer service they want to give you. Don't shop here if you can avoid it. Very rude employees!!!!! read more

The pharmacy is the worst in nyc. Pharmacists that are clueless and likes that are a joke.

OMG! Some people don't know how to operate self-checkout service machine? Don't tell me that there's not one attendant there because I come here all the time and there's always someone working to assist customers who don't know how to use a self-checkout service machine. There's a person checking service too. The staffers are helpful, ask them. The pharmacy in the back is also doing a good job. When it comes to the products they carry, now that sometimes can be a problem because a lot of stuff I see at other CVS cannot be found here. Maybe they need to stock up more. Overall they have pretty much everything from all categories but limited to a few brands. Open 24 hours!! read more

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I've been waiting for 30 mins just for the pharmacist to say " Sorry we are out of flu shot you have to come back on Monday " How about you put the simple sign that say " OUT OF FLU SHOT " Work your communication between each other and work like you mean it . read more

Clean. Convenient. CVS Coupons! I love this CVS location! It is open 24 hours, has a pharmacy, photo lab (3 Kodak self-serve printing stations), perishable and non-perishable food aisles, an Extra Care Coupon Center machine to scan your rewards card for printable coupons, and 4 self check-out stations. You can run in and out with zero fuss! There is generally only 1 real cashier on duty at any point in time, so if you need human interaction, try going later at night when the store is quite empty. For all you holiday hoarders out there, this location offers deep discounts (up to 75% off) on related items (i.e. Easter candy, Halloween costumes/candy, Christmas decorations...etc.) immediately following the actual holiday. I have always found the employees to be extremely helpful, even during peak hours. They also have a 30-day refund policy on unopened, damaged, or defective nonprescription items with accompanying receipt. Come on Sunday nights, when the shelves are re-stocked and the discount deals are issued for the week. 5 Sunny Stars! read more

CVS Pharmacy - Exterior. Corner of 41st and Queens Blvd. - Drugstores Near Me - Sunnyside, New York

There is not much more to say about what CVS means to the Sunnyside neighborhood that hasn't been encapsulated by the enthusiastic review by Sunny D. (http://www.yelp.com/biz/cvs-pharmacy-sunnyside#hrid:qMeePOrPfzRz8HfdbCerig). The only other thing I can reinforce about this CVS store is the cleanliness, a quality staff, convenience of being open 24 hours, and how frequent the stock is replenished. Fresh food options could be improved upon, but that is hardly a knock for all the things that are done right. From stationery and household products to snacks and OTC drugs, we have a store that provides close to a fully self-contained visit each time. If this is not convincing enough, I am sure my number of check-ins says it all. (#HumbleBrag) read more

I really like the fact that this CVS is open 24 hours in case I realize I am out of shampoo, q-tips, or O-T-C medicine late a night. Score a point for availability! Deduct points for the following: 1) Today I went to purchase some in-soles for a pair of shoes that have lost all cushion and support. The rack said $8.95, the register said $16.99. When I asked what the deal was, the employee said, "it was probably put on the wrong rack" as though it was my fault for not verifying if the fine print on the rack matched the product packaging. It's probably just me, but I really HATE when stores can't display things correctly and then surprise you at the register with a higher price. Granted, sometimes customers mix things up, but in this case it was the store (verified when I went back to check the price on the rack). I wanted to leave out of principle, but I had lots of walking to do today so I kinda needed the support. 2) There were probably 50 gallons of milk sitting in crates on the floor waiting to be put in the fridge. The jugs looked dry and I thought that was peculiar with how humid it has been lately. To satisfy my curiosity, I touched one and it was about room temperature. Guess that explains why there was no condensation. I do not recommend buying Milk from CVS. read more

I had my medication delivered to my home... Usps says they delivered but I never received. I called I assumed easy fix tell them and get a new ones sent out ... Considering it's not a controlled substance just foot cream and lancets ... I was told I now need to pay 55 bucks because I lost it... ? Doesn't Usps have insurance on on packages... I was told that is my only option and then she hung up on me ... Thanks CVS PHARMACY read more

I never leave a Yelp review but my blood is boiling right now. I was told after waiting for 30 minutes in line that they would call me yesterday morning so that I can come and pick up my prescription (never did). Tried calling three times yesterday to confirm, waited 20 minutes before giving up each time. Called again today and was on hold for over an hour before someone picked up and AUTOMATICALLY HUNG UP ON ME. I was transferred from another pharmacy to this one, and I would bet that this pharmacy never even bothered to get my information from the other pharmacy bc of how INCOMPETENT it is, but I don't know since they won't pick up the phone unless it's to hang up on you. This place is absolute garbage, use any other pharmacy that will actually pick up. Two and a half stars is way too generous, should be negative one billion. read more

I would highly advise not shopping here. I came in there shopping for things I actually need and for Halloween decor and was followed around the entire store as a black woman by my former manager. Yeah, former manager I was followed around and when I confronted him he denied that he was not watching me. Please be careful, I literally quit because I felt discriminated, I was spoken to behind my back, and messed with my schedule. This is unbelievable for a manger, and the best part I walk in as a customer and he says do you need help with anything to other customers and not me. Unacceptable, and not fit for a manager. read more

I don't know what happened to the pharmacy section of this location (poor management?) but they went from good to bad to terrible to the absolute worst). If I could give them zero starts, I would. They just can't keep up, and they're putting people's health at risk by delaying refills (sometimes for up to 6 days!!!!!). They never pick up the phone. They don't honor appointments made online (such a waste of time). The employees behind the counter are obviously overworked: cranky, grumpy and sometimes right out nasty. This pharmacy has a law suit waiting to happen. read more

March 2nd 2021, 2:15pm An employee was kindly helping me in the photo area when all of a sudden her manager, Rock, came busting into the register area and ripped my photo out of her hands. "Go watch the registers! I'll deal with this.". Rock proceeded to put my photo down and completely ignore me for a different customer and would periodically eye ball and point at who he wanted the employee to watch in the register area like a mad man. 15 minutes later when he was done aggressively telling this Spanish woman over and over again that he can't help her, he ignored me again and went to talk to some delivery people while there was a line. The MVP employee who is obviously was scared and fearful of Rock and his intimidation tactics as a manager, came and helped me once again and apologized on his behalf. In most situations, its the manager apologizing for the employees behavior. Not the other way around. Rock shouldn't work in customer service and they should give this other employee his position. read more

Zero stars. Every single employee here (that works during weekdays/daytime) needs to be fired, and these jobs needs to be given to people who actually have human decency. If you notice there is never anyone working the front desk or photo area. They will literally have someone standing there for assistance and ignore them until someone else is willing to help them, which is no one. I have not ONCE spoken to an employee here that is willing to assist prior to you waiting your entire life at the front. Then if u ask twice they will point to air and tell you to ask them. I've gone to this location multiple times and NEVER have I had a pleasant experience. None of the employees at this location (that work during daytime) deserve to be employed. I didn't think people could keep jobs from performing a thousand percent below bare minimum, until this CVS location. I'm stunned. read more

Horrible service by pharmacy. Had surgery on a Friday. Called on Sunday to have emergency pain meds prescriptions sent over to be filled after calling to confirm the meds were available at 9:30am. Was told they were. Upon arrival my designee was told the prescription was not authorized due to the doctor not being authorized. Had the matter resolved by 11:30am. Went back to pharmacy to be told that we would now have to wait another 1.5-2 hours. All the while this is an emergency medication for a post op patient. Will never use this pharmacy ever again!!!! read more

their prescription game is F@ked up. I have waited FOR TWO WEEKS and they keep telling me to come back when the prescription is delivered. Finally I came in person and they said we are out of your medication. My life depends on this meds. Alas, I will bring my business somewhere else more reliable. What kind of pharmacy is that.. more like a shitty bodega on the corner it is. Good to buy an expired shampoos it is... read more

Pharmacy service has really gone downhill. Lived in the area for two years and the past few months have been a nightmare getting prescriptions. They must be under new management. They rarely answer the phone (if ever), prescriptions are never ready and several times they've claimed they "just got them and are processing" when the day before they said they were filling them. Blatant lies. Considering taking my prescriptions elsewhere because it's gotten so impossible to get prescriptions filled. read more

Staff is always rude. Pharmacy always has a line and the prescriptions are usually wrong. Don't try to call in, as you will be on hold for at least 45 minutes before speaking with a love person in the pharmacy. read more

With so much going on right now, all we need is a little decency. Please don't keep medicine hostage and then proceed to not pick up the phone for more than 45 minutes. This was a waste of time and we are going to have to call again tomorrow until we can get our medicine released. Also don't pick up the phone after 45 minutes and hang immediately hang up. We were NOT automatically disconnected, yes, we can tell the difference. I understand that this may be very difficult times, but just so others who read this know, we have transferred our other prescription to another pharmacy that answers our phone call and resolves our issue after just 1 call. As soon as we get this last prescription for my child released, we will no longer be using this location. Furthermore even though the store and pharmacy are not associated with one another, this is a poor reflection on the store as well & we have no plans to ever shop at the store again either. As you might be able to see, I don't write many long or mean reviews, but this is not the first incident with this pharmacy and my family have reached a limit where we refuse to be frustrated by this one more second. I appreciate your time spent reading this. read more

There's been too many games played by this pharmacy recently and enough is enough. It seems like every prescription for the last month or so has consistently come up with a problem. For a simple order to be filled for a couple vials of medication, it became a big issue of the staff. To begin with, the dosage was significantly lower then what was sent by the doctor. The next issue came through their refusal to give the exact number of bottles needed. The pharmacist were rude and caught a quick attitude after being questioned on the issue. Instead, they gave the run around and snickered it off like a joke. What kind of a medical business is allowed to run like this? God forbid this medication was life or death, they had absolutely no concern whatsoever. Check out another pharmacy in the area. This place isn't worth the hassle especially if you're coming here for an emergency of your own. read more

PHARMACY REVIEW - This is the worst CVS I've ever been to. The pharmacy department is so slow. They are rude and don't explain things to the patients. They are so slow to refill a prescription. When you go for a prescription, give yourself 30-45 minutes! Sometimes even an HOUR! I really wish I was exaggerating. They need to do something different soon. read more