If you get Richard, as your pharmacist, you will get 100% top-notch service, anyone else and it's…read morereally 50-50 as far as when you'll get your order. I love their location for convenience I just wish I could depend on them regardless of who the pharmacist is.

The store is okay for OTC drugs, greeting cards and the like, but absolutely not for prescription…read moreservices. Through a series of events, out family's prescriptions have been sent here about a half a dozen times over the past 6 months. We've been trying to transfer service to a locally owned pharmacy where we get much better service but office records all have Walgreens in our files. Slowly getting them all changed. We've had to wait between 48 and 72 hours for both antibiotics and pain meds with several incidents requiring additional Urgent Care and Emergency Department visits because Walgreens is holding the prescription hostage. Three separate times I tried to pick up prescriptions to find that it was closed because there was no pharmacist available. This is not patient-centered and I don't know how licensing boards allow them to stay open.

Awful customer service. Rude, inconsiderate, unprofessional, places no value on the customer's time…read morewasted, RXs never ready when promised.

Used to be a regular customer and it was.... OK. Long lines but I knew I could get friendly service…read moreand quality. But.... when I stopped by today and asked if my Rx was ready (it was called in 4 hours earlier) I was told it would be ready in 25 min. Ok. That's perfect. I can get some groceries and then come back. Came back 30 min later, waited in the line 15 min. So now I'm 45 min later. "We don't have that Rx in stock" they said. Hmmm????!! You said 25 min wait and it would be ready. Really? My reply, "Well I wasted 45 min of my time gathering groceries. You can waste that amount putting them back." Then I walked out. I then called the W'boro store and transferred the Rx there. They immediately told me 'We don't have that in stock but will by noon tomorrow." Well, that is honest. And I appreciate that and will plan around that.

Someone in this Walmart will answer to this I don't wanna…read morehear no damn sorry either Strongly considering attorney

Ordered three items to be picked up and waited 45 minutes. What's the use of pick up? I could have…read morejust went in the store and been out in 10 minutes. It's a waste of time.

Go to Walgreens! This place has the rudest customer service I've ever seen! Rude! Unresponsive!…read moreThey act so annoyed you're even there bothering them. Excuse me! I'm sorry, I'm keeping you from doing your damn job!! Avoid!! Avoid!!

When I searched online for the hours, I search CVS Pharmacy hours Staunton Va. This does not give…read moreyou the hours of the Pharmacy, instead what I should have searched for I guess was CVS Store hours?? When I arrived an hour early to pick up my medication, I pointed this out to the a girl working the store and she was extremely rude about it. Said that she was getting the results she wanted and when I asked what she searched to get it because apparently searching for Pharmacy hours is not how you get Pharmacy hours, she was even ruder. Thank you for showing me how not to treat others.

although this pharmacy is grossly understaffed, I have not had many issues getting my meds in a…read moretimely manner. Very professional people.

Called pharmacy on Tuesday August 26,2025 for refill for my dogs Vetmedin. Pharmacy was supposed to…read moresend over refill request to her vet. Today is Thursday August 28 and I had not heard from.pharmacy or the vet. I called pharmacy and spoke with a very rude inconsiderate fresh mouth pharmacy tech that said they had sent request to vet on Tuesday. I called the vet and they told me they did not get a refill request at all! So I called pharmacy back and asked to speak to pharmacy manager, Carlo and was told he wasn't in today. So apparently the smart mouth pharmacy tech, whom Im sure is the same one I've had problems with before, told me a lie. First of all, you don't need to over talk me with your dam lies! My dog needs her meds and is not to suppose to go without them. It's her heart med. If you don't have customer service skills and it's apparent that you don't, then seek employment elsewhere please. It's customers like myself that makes your paycheck.

I submitted a prescription for a CPAP Machine about four months ago. I have personally gone to the…read morefacility three times wondering what the hold-up could be; why my order was not being processed. [They have the machines in stock but can't get one in my possession] Initially, they said my doctor had provided an incorrect code and they couldn't process my insurance claim. I had to become their customer service because they were apparently too busy to pick up a phone and call across town and ask my doctor to correct the prescription. I did that for them, yet I am still waiting. I've also called several times and they blame an "AMY' who has the ultimate control over whether or not they can sell me an over-priced breathing machine. Amy doesn't answer her phone or return calls. Perhaps if I were to die in my sleep they'd get off their butts and send my wife a nice card.

I had a very good experience with two raspatory therapists here related to getting started with a…read moreCPAP machine (mask fitting, etc.).

If I could give this place a negative 5 stars, I would! One day I had to come over three separate…read moretimes and another day in the SAME week, I went to pick up my boyfriend's meds for him and was told they didn't have the medicine even though he called it that morning and they said it wouldn't be a problem!

From the owner: Prescriptions Compounded Medications…read moreOver the Counter Medications Extensive Selection of Vitamins and Herbal Supplements Canes, Walkers, Braces, Splints, Home Living Aids Jobst Support Hose and Socks

You need to fire your pharmacist Megan!…read more I've been going to Stuarts Draft Family Pharmacy since we moved here in 2018. I accept that they are a small town pharmacy and often don't have, have to order, or can't get some of my prescriptions and I'm always flexible despite the inconvenience. However, today when the pharmacist Megan refused to fill a prescription for one of my long-standing medications and told me I needed to "tell my doctor that he needed to write another one for a lower dose" I could not believe what I was hearing. This is a medication I've been on for seven years. This is the same dose I have historically been on. This is not a narcotic medication, it's used for my MS. Where in the world does the pharmacist get off Practicing Medicine by overruling my doctor and deciding the dose of my medication??? That is between me and my doctor and we've already discussed it in office, he wrote for it, his office faxed it in and I believe they even had to do a prior-authorization. Sorry, Stuarts Draft Family Pharmacy, this is a 20 year-old on a POWERTRIP trying to overrule my DOCTOR who has been practicing medicine for longer than she's been alive. You need to fire her and then I'll come back. (will miss the rest of you, especially the senior pharmacist- and sorry for venting my frustrations to Stephanie, obviously you were being used as a shield by this egomaniac, and from your reaction, I'm sure it's not the first time)

Left this pharmacy about 4 years ago due to terrible customer service. Tried again yesterday…read morebecause I needed something quick .... Well service is still terrible !!!! Staff is rude and it seems a burden to assist customers! Won't be back .

Store has everything you need for cooking. No need to go to other stores for ingredients…read more Also has self check out or you can wait in line for a real check out person. Also has catering options, which I have used. Portions were accurate and price competitive. All in all, I would go to Martins for food needs rather than use other stores in town. Their gas points aren't shabby either!

Excellent selections with stand-out produce and meats. Like most "modern" groceries, they run lean…read moreon cashiers in favor of self-serve checkout -- especially in the evenings. Pharmacy is attentive and well-stocked. Great store!