I don't want to go into all the sordid details, I'll just say, this is NOT the efficient, timely,…read moremuch loved Oliver Drugs I've used for many years, because of the personal service by carrying competent humans. After a 4-day long ordeal of trying to get my last batch of routine maintenance prescriptions refilled, and now 2 days trying to get new, somewhat urgent post-op meds filled (apparently the pharmacist took it upon herself to decide what to fill rather than follow those ordered by physician) , I'll be changing pharmacies as quickly as possible!

A pharmacist by the name of Ed helped me so much !'!!I have gastric reflux and I ran out of refills…read moreon my medication. A few hours later the pharmacist by the name of Ed called me up and told me he dug up a refill for my medication. He saved me a great deal of pain and gave me relief. Thank you very much Ed!! I can still count on Phipps!! I did write a bad review. I guess I should take it back because we all are not perfect !

My whole life I've dealt with pharmacies. I do know this pharmacy is absolutely the BEST! Ameerah…read more(aka Meme) was the most help, professional and communicated the best. My medication was delivered to the wrong address and Ameerah went above and beyond to make sure it was corrected! I couldn't speak more highly of this pharmacy thank you, Meme. -Taylor Gandy in Vero Beach, FL

Refused to filled my prescription and didn't give me a reason. I had to suffer because of these ppl.read more

If a Negative -1 star could be awarded this pharmacy would be deserving…read more How is it a text message is sent out a prescription is ready for pick up and after waiting in line only to be told it's not ready yet.... EVERY TIME! Moving prescriptions to another competent (NOT Walgreens) pharmacy.

The service at is so bad it can't even be rated. I called this morning at 9 o'clock from the…read moredoctors office. They told me they would get my medicine ready which was only one prescription drove to Olive Branch from Potts Camp Mississippi. Got here about 10 it was not ready. They said it would be ready at 10:31 not 1030 but 1031 came back at 6 PM prescription still not ready. Been sitting in the parking lot since 6pm it is now 7 o'clock prescription still not ready. It makes you wonder where these people got their education or if they even have one. They are pathetic. And they're offering flu shots? I honestly would be afraid for anyone in this pharmacy to give me a shot.

We haven't shopped at CVS for a while...recently needed something, went to CVS in Olive Branch, MS…read more With our purchase we got 40% coupon which we decided to use later buying some $46 ALEGRA. To our surprise, our coupon gave us about $4 in savings only!!!!!!!! The Manager could not help! That is how the "system" works he said. My husband emailed to the corporate CVS. Elton ExtraCare Representative emailed us back something ridiculous about my CVS account vs my husbands...we both were shopping. WHY 40% DOES NOT WORK! Incident ID : S-12822839 ARE PEOPLE NOTICING?????????????????? Now I know why we do not shop at CVS!!!!!!

Find out if pharmacist Mr. John is on at the time of your visit. IF he is not ! Come back another…read moretime! J

I stopped by Sam's Club Tire & Lube to order new tires. When I arrived, there were no staff members…read moreat the counter and no one at the cashier area, even though the garage doors were open and there were no vehicles being serviced. It seemed more like a lack of attention to the front area rather than being busy. I did have to track down an employee who was inside the garage space, which requires a code to access. I knocked on the window a few times before he noticed me. Once he realized I was there, he took great care of me. He was helpful, attentive, and made the process of selecting and ordering my tires smooth and easy. Overall, the service itself was good, but there definitely needs to be more awareness and presence at the front counter so customers aren't left waiting or wondering how to get assistance.

Restroom is very bad (men's) Waiting on rotisserie chickens…read more Why The second cooker is broken

I think it's fair to request consideration especially during this time of national crisis. The…read morepandemic has caused many business to fail and this is so unfortunate. However, when you ask well in advance for an early supply of products in order to have enough supplies on hand to complete your vacation is easy, right? For three weeks, I have attempted to manage my medical supplies well in advance of a month long trip out of country. The folks at Pinnacle made me feel it is not their priority or concern that I asked for their assistance by stating a non existent policy of the insurance company. After further investigation I was told by my insurance company that my request was reasonable and allowed. Pinnacle asked me to pay $200 out of pocket to pay for additional supplies up until the point that I brought to their attention about the favorability of my request by my insurance. At this point, they finally approved my early request. The only problem is, they cannot guarantee it will arrive in time before the 7 members of my family and myself's departure date. Then they offered me one day shipping for $65. If I was given some meager consideration three weeks ago I would not be forced to spend $65 of my fixed income money unnecessarily due to their lack of concern. Not fair! I do not understand why people create these unnecessary hoops to jump when you sincerely request their assistance. The flip side, if someone goes above and beyond the normal call of duty to write something favorable. In my mind Pinnacle missed a golden opportunity to have very favorable response indicating terrific customer service. I'm sorry Pinnacle you're moving in the wrong direction on this one!

I echo the person who wrote that they would give zero stars if possible. This company is an…read moreabsolute nightmare. The right hand doesn't know what the left hand was doing. Every supply order is a different series of problems. It's like Whack-A-Mole. I'm desperate for my insurance company to allow me to change suppliers.

This is still so painful to discuss but others need to know. My father passed away on the 29th of…read moreApril. He was made NPO 2 days prior because he was unable to swallow. Pharmcare by their own admission was made aware of this. I received a bill in June for medications Pharmcare originally claimed were delivered to my father at home and therefore the money deducted could not be refunded. My father was not at home during the entire period of time we utilized pharmcare nor were medications ever delivered here. They informed me they needed to investigate and have called me several times for me to discuss Daddy's death date and state. The director told me 'theoretically' I am owed money and not owed money since the facility Daddy was in accepted the meds. I understand pharmacies make mistakes but the consumer should never have to pay for the error of a business and the heartlessness is too much to fanthom.

From the owner: Long Term Care pharmacy including Nursing Homes, Assisted Living, Hospice, Residential Treatment…read moreCenters, MR group homes Immunizations Automated Med Systems Clinical Pharmacy Consulting DME Home Health