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CVS Pharmacy

1.7 (6 reviews)
Closed • 8:00 am - 10:00 pm

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CVS Pharmacy

CVS Pharmacy

1.6(22 reviews)
1.9 mi
•$$

I had a very bad experience tonight at CVS on 1145 Kempton St. In New Bedford. I went in to do a…read moresimple exchange of color on an item I purchased a day ago. I was told they don't exchange, I would have to get a refund and repurchase the item. I said ok. I went and picked out the item, went to the register and a young lady rang up the item. I gave her the gift card she had just given me and said you have to pay 87 cents tax. I said I already paid the 87 cents when I purchased the one I am exchanging, I am not paying tax twice. Why didn't you refund the tax I had already paid? She said we don't refund the tax, I said I am not paying double tax. I said call the manager. The manager came up and was totally useless. I explained everything thing and she did nothing. I said just give me my item I was exchanging back. The manager said no I am not giving it back to you, she picked up my returned item that was behind her, I thought she was going to throw it at me, but she threw my item hard towards the door in the cashier area. This woman Felicia Pacheco (that she said is her name, and she is the manager) was extremely unprofessional and very aggressive with me a senior citizen. I was so afraid she was going to attack me so I called the police for assistance with this unprofessional, unruly manager. This woman does not belong working in the public, she is definitely not manager material. The police officer offered to pay the 87 cents tax for me, but I said no he doesn't or shouldn't have to do that. I made an even exchange and I already paid the tax on the item I returned. I left the store, but when I got out side it hit me that the gift card was used to purchase the exchange and would have a zero balance. I went back in the store to have this manager check the balance on the card and she started playing on her phone and didn't get the balance. I think she may have saw it had a zero balance and then called the police back saying she wanted me out of the store. The police come back and tell me to leave because the manager don't want me there. Sure enough I get home call the number on the back of the card and the card has a zero balance. So this manger has stolen my $13.99 dollars. I then called the New Bedford police back to make a report of larceny and they said you can go to CVS tomorrow and speak with the day manager who can hopefully solve this. I have never in my 68 1/2 years been treated so badly in a store as I was tonight. This is far from over, I will not stop pursuing this until I get my stolen money back...

I do understand that almost everywhere is finding it had to have a full staff ... BUT ... that…read moredoesn't excuse the fact that one of the last times I went there I literally was in line for 30 MINUTES ... literally just standing in line for 30 minutes. That's a little ridiculous. Plus, the line of cars for the drive-thru was all the way out on the side street. CRAZY! Someone has to do something. Also, more than once I've gotten a text saying that my prescription is ready for pick up, I go there and strangely they tell me it's not ready. I told them "I got a text saying it was ready for pick up" ... one of the workers told me "that's not always right." THEN WHY AM I GETTING A TEXT SAYING IT'S READY?!? I don't get it. So I've never done this but while in line I took a picture because it was that long and I couldn't believe what was happening, I just had to. You can't see everyone in line in front of me cause some people were standing directly in front of each other, but I counted them and there was like 8 people in front of me and there was at least 5 people behind me. I couldn't believe what was happening. They need to do something! Seriously.

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CVS Pharmacy

CVS Pharmacy

1.9(12 reviews)
3.1 mi
•$

i think they've gotten better as far as getting orders correct. that auto-phone messenger they use…read moreis handy but also annoying. 1 initial call and maybe a 2nd call as a reminder is sufficient, calling everyday more than once or calling even after script has been picked up is overkill. no need for that. overall i do like this pharmacy.

If I could leave a no star review that would be the most accurate. For the fourth time, the…read morepharmacy refused to fill a prescription leaving me without critical meds and without an alternative option. The first offense happened when I was on Oxycontin after a major motor vehicle accident. The hospital called in a refill the day of my second surgery, CVS refused to fill it for 24 hours because they had declared that I was an addict and had been on the meds too long. Even after showing them my medical records indicating the 29 broken bones, the massive internal injuries, the proof of surgery just hours ago, they instead continued to berate me, repeatedly calling me an addict. I had to go the first 36 hours after major surgery with no pain medication as I could not take any over the counter medications. The most recent was this week when I both spoke to someone over the phone confirming my medication was available and receieved a text just hours before I arrived at CVS indiciating my mediccations were available for pick up. When I arrived, they refused to give me the medication that I cannot be without as it is life threatening to even miss one dose. Their excuse: the prescription expired in two days so even though the medicine was available as of 11:08 am when on the same day, at 6pm they would not give it to me. As this is a controlled substance, I have no other options to get it and they will not even give me an emergency supply. This is a medicine that I have been on for 50 years and rely on, and yet all I got from them was well you will have to go without. If they had told me at 11 am, I would have been able to call my doctor's office and get a new prescription. This pharmacy repeatedly has treated me horribly simply because I rely on controlled substances-no one deserves to be treated the way they have treated me and I have witnessed them treat others simply because a doctor, who understands our overall medical needs, has made a decision to prescribe a controlled substance. We all deserve to be treated with dignity and respect-something this pharmacy repeatedly fails to do.

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Bliss Express

Bliss Express

3.0(2 reviews)
0.5 mi

Recently purchased a used (2009) Infiniti from Bliss Express. Although older this car sparkled like…read morenew inside and out with only 20k miles. Took the car to Florida and it purred like a kitten all the way! Many many more miles left on this gem. Thank you Tony for this great find!

If I could give this place 0 stars I would. I brought my car there for an inspection sticker like I…read moredo every year and while they take a while at least they get the job done. This time however was different. I waited over half an hour and the guy pulls me into the garage to show me that my vehicle is not found. I thought this was weird because I just renewed my registration in January so I tried calling to RMV and the wait time was well over an hour. Instead I went to the RMV website and looked up my registration status. Sure enough it was active and all my info was correct. I called Bliss to let them know that my car is registered and there must have been something wrong on their end. He tells me that he will try it one more time but will not waste his time on my vehicle all day because I'm the one with the problem not them. So I told him if I am wasting his time then I would like my money back and I can try somewhere else. Then he proceeded to tell me that he was doing me a favor by allowing me to go back for free after this problem was sorted out (which is not the case because I paid for an inspections ticker and have yet to receive one) and that he's gonna be real nice to me by allowing me to get my money back and go elsewhere because my vehicle was wasting his time. Staff is incredibly rude and take forever only to do a mediocre job or not complete the job at all. Do not go here if you can avoid it. Never going back to Bliss Express.

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CVS Pharmacy - drugstores - Updated October 2026

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