I stopped by this CVS to pick up my photo order printout. I uploaded my photo through the mobile app and used my TMobile Tuesday coupon for it. After submitting my order request, it was ready within the hour. I found parking easily in the plaza this store is in. When I came, it was the morning so not a lot of people inside the store. I check with the cashier and give him my name for the order. He handed me the picture and I went to explore the store. I went to the beverage aisle and got two soda bottle because they were on sale. I used the self checkout which was simple. After I put in my number and paid, it give me a long receipt of the bill and a bunch of coupons. read more

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Sorry but, I hate this stupid store. I try really really hard to support physically local businesses but no can do on this one! Every time I've been in here there is always some type of avoidable hassle. Having to ask the, mumbling expressionless person who is STILL WEARING A STUPID MASK while talking through a piece of plexiglass to repeat everything they've said 2 and 3 times making young me seem stupid, feeble or deaf when it's THEM. Staff is icy cold and highly impersonal. Unfriendly. Not big on eye contact. There is a tremendous disconnect and it's very weird. NOT A FAN! It just became easier to have prescriptions to the door with Amazon Pharmacy. There is no connection and no sense of community what-so-ever with this store, Perhaps it's the nature of these BIG BOX Drug stores. read more

CVS Pharmacy - Drugstores Near Me - SIMI VALLEY, California

The lead pharmacist is very unprofessional she talks to the other pharmacist about your medication and financial situation if your unable to afford them with insurance. horrible experience..her name is bailey read more

the worst pharmacy ive ever been to. when you go to get your prescription they just begin getting it ready. it is never ready when you get there. the workers are rude and dont tell you anything. if there was a no stars option id pick it. read more

This CVS pharmacy hasn't really reflected on the very low ratings it's been getting from their own customers. Sad to see this happening all over again. So, I dropped by to pick up some meds and wasn't sure I had a meds that wasn't familiar to me. The pharmacy assistant/clerk suggested for me to see the Pharmacy on duty. Here was a Latina lady who was perhaps not in the mood to represent the drugstore. With a straight face and no emotions when I asked what the medication for, said in a very rude manner, ...it's for... and then coldly directed in a very rude way of saying it to the assistant within hearing distance, "return it!" Am not really sensitive that much but why act disrespectfully in the presence of your customers? This CVS store seems to have the lowest rating among all the store in this area and it's not news anymore. Whoever is the franchise owner here needs to hire those people who really want to work NOT just anyone! read more

They always have specials and great prices with a variety of seasonal items. Their pharmacy is efficient and always do a good job.

Absolutely horrible experience. This place has some of the worst customer service I've ever encountered. First, there's no AC, and they're constantly out of basic items you'd expect a pharmacy to have. Second, the pharmacists are incredibly rude.....always passive-aggressive and dismissive. It honestly feels like they don't want to help you at all. On top of that, it's always busy, and prescriptions take forever to be filled. There's no sense of urgency or care for customers' time. The head pharmacist, RUPA, was extremely disrespectful, and the second manager, ANA, was even worse....unfriendly, unprofessional, and clearly unhappy to be there. Save yourself the stress and go somewhere else. read more

I picked up a prescription in December and took a card that said Get $10 off $20 coupon when you get vaccinated at CVS. There was no expiration date on the card so I made an appointment(1-6-2026) and went in for my vaccine. After receiving my shot I asked for my coupon. The woman who gave me the shot said that had expired but there would be a $5 off coupon later in the month. Forget them. I am going to Vons from now on cause you always get a discount with them. read more

This morning I wanted to buy some lipsticks In fact I was going to buy a lot of items but I was approached by the manager her name is CINDY ALGARENA I believe she was so rude and disrespectful towards me and I know she profiled me!!! I had just finished working out and she made me feel like I was going to rob the store!!! I hope she knows how rude she is and she should not be in place of management at all!!! read more

The Indian girl wearing a mask at the pharmacy was quite rude and would not let me return the 4 prescriptions I bought like 2 mins ago. So she kept my $50 if I let them keep their medication they could have at least given me my $50 back read more

Read some of the negative reviews, decided to try CVS anyway. Called 6/13, confirmed CVS accepts GoodRx coupons (most pharmacies do, and anyone can use them). Had my wife's 3-month (90 tablet) supply prescription sent over. Called and confirmed CVS received it, and that we'd be using GoodRx coupon ($45.91 cash, $0.51 per pill). Pharmacist (I believe her name was Anna) on phone was a little short, and felt like she was trying to hold back from being rude. Wife tries to pickup medication 6/14, but CVS billed our insurance for 1-month (30 tablet) supply, and CVS wants $200-something for it (over $6.67 per pill - yes, the math is correct, over 13x more). Call CVS again, pharmacist on phone is more pleasant and helpful to speak with than Anna the day before. Again, explain this is a 90-day prescription, not 30, and we are using GoodRx, not insurance (obviously due to pricing discrepancy for exact same medication). Pharmacist says she'll change everything over to cash (using GoodRx). Wife is able to pickup 3-month (90 tablet) supply for $45.91 on 6/15, using GoodRx. However, she never wants to go back in there again (and I never told her about all the negative reviews until after she experienced it herself). Pharmacist was rude, and angry and made a big deal out of having to change everything over in the system from insurance to cash (which the lady from 6/14 told me she would do). Cashier was also unpleasant. Wife prefers to pay more next time and get her medication from a better pharmacy. If you don't like your job, or your employer, find another. Why put customers through whatever your experiencing? And, is there no one at CVS corporate paying attention to reviews, and can deal with these ongoing issues? Seems like there are a lot of CVS pharmacies with very similar reviews, so maybe this is a CVS culture issue? EDIT: Wife confirmed it was Anna who assisted her. Obviously, an on-going problem. read more

Wow. I'm blown away by the lack of professionalism at the pharmacy counter. My regular birth control prescription was fulfilled at this incorrect CVS location (thank goodness this is NOT my regular pharmacy). I simply asked that they ensure my next prescription be fulfilled at my regular location or even mail it to me. The pharmacist responded with such an attitude to state "you're going to have to talk to your doctor, it's not our job". I regularly pick up my prescriptions from the Target CVS- GO THERE! In addition to the unprofessional, the store itself is a mess. It's unorganized, dirty, and clearly the associates do not take pride in their store. Never again. read more

CVS Pharmacy - a pharmacy checkout counter - Drugstores Near Me - SIMI VALLEY, California

I've gone here for my 2 booster shots, and I have to say, it was handled with great ease and professionalism. One has to jump through a variety of annoying hoops to get these appointments by answering a bunch of questions online, not the easiest, but once the appt. is approved and set, and then we show up at the pharmacy, the rest is easy peasy. No matter how many people are at the pharmacy dealing with prescriptions, the booster shots are handled in the pharmacy area, but I believe it's someone who is solely designated to handled the covid vaccinations because I've gotten in and out in a matter of a few minutes (not including the post-vaccination waiting period). This last visit, I was going to make an unrelated purchase for some contact lens solutions, but when I saw the prices, I gasped. They were $5 more per item than at Target. Guess what I didn't purchase at CVS. Jeeeez. For my covid booster experiences, I was going to award all 5 stars, but seeing how they're charging way too much and don't need to be, I took off 1 star. read more

Came in with some photo needs, and I am not the most tech savvy guy in the world and needed a scan not just a simple print through the phone. Erik was super helpful, got me hooked up with my Christmas gift for Mom and it was ready to go by the time I was done at the gym next door. Big Thanks to Erik, Happy Holidays ! read more

It doesn't matter what time of the day, the phone will not send you through to an actual person, it makes you leave a voicemail. Every time I have had a question, I've had to go in to the pharmacy to simply get my prescription figured it and filled, and even then they are not friendly or nice at all. Rude employees. read more

The lady at the pharmacy was exasperated...saying how they were closing in a few minutes and she still had to make so many calls. She also said aloud that she didn't like the new system they had and sighed a few times. She made me feel like an inconvenience to her by asking for a prescription. I know we all have bad days but it was unprofessional and sad. read more

Gals at the counter are sweet. Ana however is VERY UNPROFESSIONAL and definitely should NEVER work with people. If you read the other reviews you'll see how intentionally unhelpful she is. This seems to be her quest in life. When I am stuck dealing with her the first thing I get is " the look" of I hate people and don't want to help you with anything! If you see her Run! Go to another pharmacy. There are plenty. It's not worth the abuse. read more

Pharmacists are lazy. I asked if they can run my insurance to check if it covered something. They said I had to call my insurance to ask. That's straight lazy. They could have easily checked. I'll never recommend this place to anyone. read more

I needed and Rx that was out of stock. My doctors office took most of the day to call in another Rx, but once they did.... They filled for me right away. It was very nice. Helpful. read more

Came to pick up my Rx and the people in the pharmacy (yes people as plural) are completely unprofessional and rude. Talking to co workers instead of helping customers. Very short and rude when talking to us. The only reason we came here was because our pharmacy was closed. We had left this pharmacy for the same reason years ago. So I guess you can say they are atleast predictable and reliable in not giving good customer service. I am amazed that a company so prominent in pharmacy that they would hire better people. If I could give 0 stars I would. Ridiculous. read more

The worst CVS I have ever been to. Getting my prescriptions transferred to another pharmacy. I'm not surprised this place has a 1.5 star rating. read more

just picked up my prescription today looking threw the aisles for my loreal makeup in c3 and they dont have so im going to leave and put down my item i was going to buy if i found my coverup as im walking out older lady with glasses very rudely asking me if i need help looking around acting as if i stole something I work in customer service and I know exactly how people are treated when they're stealing and how they act and this lady is very rude. I don't need to be profiled I come to the CVS all the time and it's bullshit read more

I have been on hold all day with these people to try and find out what's going on with my prescriptions. I check online and it just says "processing." I was told all my prescriptions would be ready by today and I can't ever get a hold of them. However, once I was able to get a hold of the pharmacy staff, they were able to sort everything out and were very very kind. read more

This is for the photo department! Came in two days in a row and received EXCELLENT CUSTOMER SERVICE from your Awesome Employee Erik! Super helpful and very gracious and I really appreciated his patience and great help. It's nice to deal with people who love their job and helping other's. Thank you Erik! read more

Review is for Ana at the pharmacy. Called to ask about the status of my authorized prescription. She hung up on me the first time claiming she could not hear me. I called back. Super rude. My Rx is out of stock. I asked if it could be transferred. Her response "if you find it, good luck" and hung up. Wow. Unbelievable. read more

The associates were very kind in helping me. Especially Tek I'm sorry if I spelled his name wrong but he was awesome and went above and beyond to help me. You did not have the item I was looking for on the shelf so he went to the back to look and it wasn't there either. Also checked the other CVS stores and found one for me! This was all without me asking him to do any of this! All I did was ask if they had a smaller size.....Thank you so much! That's customer service! read more

I came yesterday to get some dental floss and buy one get one free chromium. Place was not busy and the cashier was fast and efficient. I would never use the pharmacy after my experience here last time, but the store itself has a nice selection of products. Its too bad there are so many bad reviews about this place, as it is in a great location and plenty of parking as well. read more

Wow, I recently called for a price on a rx and the lady that worked there . Was super rude , she did not help at all and she was wrong. They do sell the generic still. I dont know where they hire these ghetto people at. Be more nice , just cause you are having a bad day dont take it out on customers . read more

CVS Pharmacy - Drugstores Near Me - SIMI VALLEY, California

Save yourself the time and go to the other cvs down the street. The workers at this pharmacy are repulsive. Talking bad about customers , making me do their job. Her attitude was next level. read more

No one answers the phone. Really poor service. I have been trying to call them and left on hold for hours.

I really should have read the reviews before sending my prescription here. I recently moved into the area and this is the closest cvs to my house. I came to pick up my prescription from another Cvs but my insurance information wasn't transferred with it for some unknown reason. The pharmacist at the pick up window let me know that my insurance wasn't transferred and that I could pay $110 to pick up my prescription, my prescription is completely covered by my insurance. When I told her that my prescription is usually covered and if it's possible to look it up she dismissed me and said to go to drop off and speak to them. It was very rude. I've since called a new pharmacy to get my prescription transferred, they helped me find a coupon to get my refill. read more

Rudest people I have ever dealt with. Don't even let you finish your sentence and don't care to help you.

I would not go to this place to speak to the pharmacy representative named Ana she is extremely rude and disrespectful unprofessional and has no empathy for her elders. A simple help of guidance for a product was not available at the pharmacy shelves where she handles her Covid test she stated my mothers insurance doesn't cover the COVID test that we needed that was over the counter the lack of informing me & my mother that the counter in the front of the store has it. It Was extremely disappointing as she insisted on having my mother pay the one that wasn't covered. She didn't feel it was correct to inform us that there was a possibility that the insurance would cover the front COVID test, "which it did btw. " after going to the front and brining back the test that were Covered. she still had the nerve to say well I'm not gonna go take from the front to give to you? Wow the nerve of this employee, very rude do not recommend speaking to her. The store team mates seem to be on edge when asking her for assistance or help. I'm so concerned for her new trainees she needs a lesson on manners and how to speak to her elders ! N fellow team mates I hope we got her name correctly shes older has black hair,glasses and a lil on the curvy side, Hispanic Which is so disappointing as we are Hispanic aswell. read more

Worst cvs I've ever been to. The Pharmacy lied to me and wouldn't fill my prescription that had been sent in by my doctor.

Minute clinic was so amazing. The nurse was so lovely and went out of her way to help us.

Your average CVS pharmacy. Nothing too special to report here. The store is usually pretty empty, but at least it's clean and has wide aisles. I don't fill my prescriptions here, so I can't comment on the actual pharmacy part. There's parking right in front if you get lucky, but that's rare. It's a good place to run in for quick things. read more

Rudest pharmacist I've ever run into. He needs to take a customer care class and learn how to smile and talk to a customer. When I leave the pharmacy I feel like I just took out a home loan. read more

This is quite literally the worst CVS I've ever been to in my life. They were only taking cash, literally talking about customers to each other right in front of us and when I walked out due to the terrible service one of the workers actually yelled at me on my way out for leaving. I can't even believe this place is in operation. Go to a better managed CVS read more

Another horrific experience. Without question the worst Pharmacy in Simi Valley. We're transferring all our prescriptions to Walgreen's across the street. This place is awful and even sadder, they know it and simply don't care. read more

I was in a hurry and accidentally bought children's Flonase. I only noticed after I got home and was about to open it so I called the pharmacy to ask if there was much of a difference and if I should return it because I'm not a child, I'm 30. The lady on the phone asked the pharmacist and the pharmacist said "there is NO children's Flonase" ummm I'm staring at the box. I'll add a picture. I bought a product that does not exist! read more

CVS Pharmacy - Pharmacist said this doesn't exist but I just bought it. I'm a unicorn - Drugstores Near Me - SIMI VALLEY, California