Friendly staff! One of the better CVSs in my experience

Teach your pharmacy staff to be kind, consider and grateful they have a job because of the customers. They act as if the customers are interrupting them. Very rude and unprofessional. I went to pick up my script it was 1:23, there was 2 customers fiddling around with the stupid new computers trying to finish there transaction. One of the technician (short & over weight). Looked at myself and an elderly lady who came in the same time as me and disrespectly and with a snappy, unhappy tone of voice announces "You'll have to come back we are closed for lunch". Both the lady and I looked at what time it was. The time was 1:25. We both questioned her saying it's only 1:25. She continued to say rude unprofessional things to us. At least 4 times she says "we have to go to lunch in 5 mins we won't have time to fo everyone".By now the 2 customers that were at those computers had left. We both asked nicely could you just take us -- there was no one else behind us. She refused. Then the actual pharmacist came to the counter and added her uncaring rude remarks. This is not the 1st time it has happened to me. I have also witnessed this same behavior to other customers. read more

Would give zero stars if I could. Pharmacist would not look at me or talk to me. I said good morning, please, thank you, all the pleasantries but she wouldn't even make eye contact and literally threw my prescription bag on the counter. So confused what that was all about? read more

Just spoke to a woman in the Pharmacy office. I have never refilled a prescription before, and I left a voicemail but decided to call again to see if there was a way to speak to someone on the phone as I had additional questions. She immediately had an annoyed attitude and spoke to me in an annoyed tone of voice saying, "is this the person that just called, and I transferred?". This made me feel uncomfortable and almost embarrassed just because I wanted to call and ask a few questions. She was very unprofessional and rude. God forbid I call back to ask a few questions.... read more

So, Saturday this CVS is supposedly open until 10:00 PM,...pharmacy until 8:00 PM. Not the case yesterday! 7:00 PM the whole place is closed and shuttered. C'mon people, you're a pharmacy,...you sell medicine. That people need! At least keep your designated hours. What a joke! read more

Waaaay to slow ! I'd get text messages say my prescription was ready for pick up and not only was it not ready but it was 2 days later....and this happens a lot. 8-9 people deep waiting to pick up. Not a fan !!! read more

The worst. They couldn't be more rude (and I'm a nice freaking guy). I called in my prescription and heard nothing back so I went in to talk to them. They said they wouldn't honor it and said I cancelled it. I explained I didn't and they rudely said I needed to call my Dr. and have it resent. Yeah, no. Instead I called my Dr. and had the prescription sent to Stop N Shop pharmacy and they couldn't have been nicer. Funny note: when I told my Dr.'s office to change my pharmacy to SnS, they said "you'll be happier there". I guess this wasn't the first complaint about this CVS. read more

my doctor told me to go to my local cvs to get the RSV shot since I'm 36 weeks pregnant. when I asked the blonde lady about it she looked me up and down and said "your too young to get that" i explained what my doctor told me and she said only people over 60 can get the RSV shot and it didn't matter I was pregnant. when I left I called my doctors office and told them what happened and she said i was given wrong information and to stay away from that pharmacy and go to a Walgreens instead. so basically customer service was bad per usual but they're also not sure what they're even talking about most of the time. read more

Just when I thought CVS couldn't get any worse, I had to get a rx for someone at this one. Little did I know it would be a 3 day affair , being told different times , i spent 7 hours in the area to just have to return again the next day , to be told to come again later, to also be told to come back tomorrow. these are the most incompetent workers I have ever came across. I'm sure the store is typical extremely overpriced but thankfully they have self checkout so I don't have to deal with staff, if you have to go to the pharmacy you might as well just prepare to camp out there. horrible experience read more

Pharmacy can't get anything right with our insurance. Consistently overcharging me and it becomes a job to get refunded for all the errors.

The pharmacy staff are normally grumpy and overwhelmed, but never rude. Until today when I had a horrible experience. The woman's nametag said Val, she was so so rude to me. I was nervous about a medication and needed her help, she was condescending, nasty and dismissive and made me feel awful. read more

After the last horrendous experience at this pharmacy counter several months ago, for the first time in my life, I called a corporate office to let them know how awful the pharmacy is at this location. 4 months later..... somehow they figured out a way to make their service slower, miraculously more inefficient while giving off even more of a "who cares" attitude from behind the counter. Never again. read more

I ordered photos online and got an email that they were ready for pick up. They didn't have my photo order prepared when I arrived and it took them so long to print the 2 small photos. read more