Came in the other day to purchase a few items, and there was only one functional employee (aka the shift manager) available in the entire store. The other employee was a trainee and was not qualified to do much of anything. I first approached the registers asking for a price check. the manager was preoccupied with a customer, so I asked the trainee if she could check the price of an item for me. The manager was like, "oh there's a price check machine right behind you, sir" and I was like "the machine is off" and then she was like "oh is it?" So, I replied, "yes, so can one of you do a price check for me?" and she was like, "oh no the other this computer is down and she (the trainee) doesn't have the credentials to login". When I was ready to checkout, the manager was still busy helping the same aforementioned customer so I decided to use self check out. I rang up my items and one of them was not as advertised price wise, and there was no one available to help me remove the item. So I gave up on what I wanted and went to put back the item that should've been on sale and when I came back, the machine was still out of commission. I notified the manager lady that there's a problem with the self check out, and she impatiently replied, "you'll have to wait because I'm with a customer right now and the trainee can't do that either. Well great, I'm a customer and I've been needing help too but sorry for inconveniencing you! Basically I spent 10 extra minutes in this store because there was only one functional employee working / available to answer questions on a Monday afternoon at 5pm. You would think they would have better coverage to accommodate the after work crowd? read more

I was looking for a particular item and the CVS app said this location has it. Since it was just a 10 min drive from where I was, I decided to drop by to take a look. This store is smaller than the other locations I've been to but it's quite organized and clean. Since the item that I wanted was locked up, I waited a few minutes before someone came to assist me. Customer service was good. I was in and out of the store in roughly 5 minutes. read more

The amazing pharmacy technician Jasmine helped me clearly with getting my medications ready and let me know when I had some pending without sounding rude for asking. It made me feel very comfortable and pleased knowing such a great worker could help me out. Super recommend this pharmacy and This worker because they do an amazing job! read more

This is CVS is horrible and Roland the "security" guard literally just grabbed something out of my hand while I was waiting for money to transfer my account and I walked away to get out the line. I was going to grab another item to purchase when he came and snatched it. I've never shoplifted and am completely insulted. F this CVS. Always a shit show: would give zero if I could. read more

Went in there to pick up photos. This girl, Ashley clearly lacked basic customer service skills. She was not helpful--most of her responses were "I don't know," and her tone was very rude. When I asked for a phone number so i can call when the photos will be available, she told me to "look it uo myself " instead of assisting. Bad experience read more

Had a vaccine apt scheduled for 6:15, got there at 6:10 and checked in, was told it would be a 10 min wait. Yup waited until 6:42 and asked how much longer they said 20 minutes MORE so i just left. Caused me a lot of anxiety because I had somewhere to be at 7. had good experiences at every other CVS I've been to. this one sucks - don't go here! I asked them why did u schedule so many appointments at one time if u know there's going to be delays due to too many being scheduled and he said that's just what they do. They could have given us a courtesy call hey by the way your shot is delayed XX minutes before I drove there but no they didn't read more

This is the worst pharmacy I have dealt with. 9 out of 10 medications they don't have in stock. They ones they have it takes them a day to two to prepare. horrible business! read more

Good place to shop. Not very busy and tons of restaurants in this strip mall....chick-fil-a, Blue Fish, Rok, Chipotle, among others. Across the street is Target, too. read more

I switched from another CVS location to the one on N. First St. I have had such great experiences with the staff. If there are issues with a medication they are fast to fix the issue. Everyone there has been friendly and helpful. I would recommend this location to others. It's the best I have found! read more

This has to be the worst CVS in the area. I have been here dozens of times over the years and it has declined so much. The pharmacy is usually good. The staff there are friendly and helpful. The rest of the store is always turning over in staff. It seems like there are new people every 2 weeks. Recently I went in for the flu shot and had a fantastic experience with the pharmacy. Afterwards I went shopping to buy a few things. The soap and shampoo are now locked so pressed the call button. The store was pretty empty and I didn't see anyone coming, so I assumed people thought someone else would go so I buzzed again. Nearby a staff member came up and said that he was coming. He got the soap and shampoo from the cabinets in a huffy manner. He acted like we did something wrong for wanting to buy stuff that they locked up. My wife asked why they are locked and he said because people steal them as he was rushing to bring them to the cashier. They usually just give me the locked items. So I paid, the cashier was very friendly and I left. I got their email survey and answered honestly. I got an email from the store manager who was the guy that was rude! He gave an apology but I still don't that the store made up for it. I worked in retail and customer service for years and know how it goes. So I'm not going back here for sure. I already tolerated the messy store, bad parking lot that is always crowded from chick-fil-and the poor stocking of items. Corporate really needs to do something here it is nothing like the others. There are plenty of other stores to shop at I'm not putting up with obnoxious staff. read more

Terrible web presence. They list their pharmacy on google and apple maps as 8 am to 11 pm, but when I go over there at 8:10 pm they were 'closed'. Ridiculous. Part of me hopes I die during the night because I couldn't get my medicine so that the manager of the pharmacy can have this on his mind. read more

Dont buy Gift Card from this Store - Scam I bought 3 Amazon cards. All 3 were redeemed by somebody else. All 3 had the last 2 digits of the gift card code deleted. How is this possible? read more

I'm visiting and needed to get a few things from CVS. I was helped by Nesreen and she was so rude. Did not greet me or say anything to me during the transaction. I did all the talking as far as Hello, can I put in my phone number for rewards???? Once transaction ended I said thank you and she responded mmm hmm! Some people do not need to be in customer service they just don't get it. Nesreen needs to find another job where she does not deal with the public!! read more

I went to CVS to buy Sensodyne toothpaste. First, I wanted to check if I had spent my $10 Carepass (?) for the month. The clerk could not tell me, but it would tell me if I needed to just buy the t.p. or something else too to use all $10. So I go to get my t.p. and it is under lock and key (a $7 item). I go to the front and ask the clerk to unlock it. No response to me, but for her to pick up the phone and ask the the manager to meet me at the location. So I wait for about 5 minutes and realize Target is across the street. So I went there. It is no longer convenient to get toothpaste at CVS. I told the clerk to tell the manager, they lost a sale for locking up toothpaste. read more

If I could give negative 5 stars I would. This is the second time I've ordered same day photos, received an email that they were ready for pick up and weren't available when I came to the store. Today I received an email confirmation at 2p that my 7 magnets and 8x10'wood panel were ready for pick up. After a 10 hour shift and sitting in traffic, when I can to pick up my order (5 hours after receiving email) I was told they were not ready. They tried to do the magnets quick (came out looking shitty). They were unable to make the 8x10!panel because they didn't have the material. Couldn't give me an expected date when that would be. Could not give me a refund because I had paid for it online. This is ridiculous, why offer services that can't be completed. Why send emails stating ready for pick up when the store doesn't even have the materials to complete. This store and service is shit. NEVER ORDERING PHOTOS OR SHOPPING HERE EVER AGAIN. SO LIVID read more

This place DISCRIMINATES against older people and those with mobility issues. They are also very rude. AVOID. Since their drive thru is no longer working, they force people to stand in long lines inside. Many of us are not able to stand in one place for very long; it is EXTREMELY painful. By the time the line got me up to the counter, I was in a great deal of pain, and the very rude pharmacy person at the counter helped someone that arrived after I did. We have been going to this pharmacy since it opened, initially the people there were great; friendly and professional; 1st rate. The staff changes over time have brought in people that should not be doing jobs that interface with people. read more

Thanks for helping a family member get their omnicron booster ! Previously they got it here through an online reservation but this time the system wouldn't let them(?) The pharmacy did not know why nor were able to help with the online services but advised to come back at end of appts In case there was a no show and my family member lucked out. Thank you Phi for your very patient help! You deserve every promotion according to this happy family read more

I am beyond disappointed in the CVS lab drive thru testing. I was supposed to travel to Hawaii today, and I scheduled an appointment within the 72 hour window at this particular location. I paid $140 for each traveler, and I still have not received the results. I now need to cancel my air travel, hotel and rental car. I've been trying to reach someone for over a day now, and no response. CVS should not participate as a trusted partner for Hawaii's safe travel program if it cannot deliver results within the 72 hour required window. My friend, on the other hand, got tested at CityHealth for free and she got her results back within 24 hours. Save your money and the anxiety/stress and go with an actual trusted partner. read more

Worst CVS ever. The staff: not trying to help you, ask you to use self check out even when they're free, and not well capable of what's going on when there's an issue with the current ads while scanning, plus their in store price is just way higher compared to other stores or online price. Worst CVS I've been to! read more

Very nice people with good attitudes. They know exactly where everything is when you ask them and during the high risk times of Covid, I saw the manager ask a few people to leave that weren't wearing mask. The Pharmaceutical department is very helpful and friendly. Their drive thru is also usually pretty quick in case you don't want to go inside the store and wait in line. read more

Mmm, drugs. This is the place to get them, my friends. This CVS is relatively new, given that it's in the @First shopping plaza which opened only a couple years ago. The store is clean, organized and separated into roughly 26 half aisles. Aisle signs overhead are large and easy to read from any angle (due to their triangular shape - smart engineering!). The store has a nice open feel and there's "sitting" room on several wicker chairs that are for sale. Can't buy a product without demoing it first, right? Employees are friendly, and though there was only one register open, I imagine they would've opened another if the store suddenly got busy. When can I buy drugs here? A.k.a. Pharmacy hours: M-F: 9am - 9pm Sat: 9am - 6pm Sun: 10am - 6pm read more

Always had a good experience in cvs but this certain store is just filthy Shelves unorganized, registers are Cluttered,floor always look like they need to be vacuumed read more

Unacceptable! Do not bother to call this location. This is the 3rd day in a row I've called and the lady has hung up the phone in my face. You will also be on hold for 15+ mins and she will answer then hang up or rush you off the phone. read more

I was on hold, holding to speak with a pharmacist and "time ran out"-- I was on hold so long that the pharmacy CLOSED on me. This call was pertaining to a prescription that was, "filled" and that I had been charged for, and "lost in the mail", but of course there was no way to notify them-- no direct or indirect email system, no "chat" system online AND AGAIN, like aforementioned, they wouldn't answer at stupid phone!! read more

I typically like CVS stores even though the prices are higher, since they provide specialty coupons and reward money off your entire purchases. The last time I came here, the ENTIRE fridge section was broken. So any refrigerated drink was unavailable - dairy, soda, coffee, water, etc. The store is also a lot smaller than other CVS stores, so naturally they carry less stock with not many options. You're better off going to the Target that is in the plaza across the street (literally a two minute drive away) which has much more affordable prices and is more likely to carry what you are looking for. There are always big boxes everywhere in the store just sitting there since they are restocking, but I never see anyone actually restocking the products. The boxes are just sitting in walkways blocking the items and the walkway itself. read more

Nothing bad to say. This CVS was close to the Chick-Fil-A I visited (MMMMMMM), and I decided to visit to pick up some lotion, OPI nail polish, and some hair conditioner. Like other reviewers have stated, the store is brand new, nice, airy, clean, and organized. There's a drive-thru pharmacy; the employees were helpful and friendly (yay!). Be sure to sign up for a CVS card; you get coupons via email that you can use towards future purchases. read more

I love CVS, but this store is the worst. One positive is that the pharmacy counter is run well. However the rest of the store is a disaster. The price tags are never up to date, so you don't know how much something will ring up for at the register, or what the current sales are. Service is always slow and unhelpful. It seems like there is only one person working there most of the time and they are at the one open register. They do not apply the coupons on your cvs card or can't get it to work. Orders for curbside pickup are not ready, can not be found, and have the wrong items. read more

I definitely do not recommend this cvs .. I was in the er most of the day so by the time I showed up to this location it was 30 minutes before their closing time unfortunately I forgot a paper since I was picking up medications for a family member so I drove back home for it and arrived again at the pharmacy 10-15 mins before their closing time . Which was when the worker refused to service me and give me the medications since they were "about to close" . Don't specifically remember her name but she was the cashier with short blue hair and wore glasses. She was giving attitude since the first greeting. I requested to speak to a different pharmacist who was handling the medications and Luckily she was nice enough to hand me 1/2 of the medications that was needed. Very disappointed in their customer service read more

As far as CVS's go, I am a fan of this location. They are friendly and super helpful when trying to locate items or need to talk to someone in the pharmacy in regards to an ailment. Yes, they are still CVS but when you have a good one you have to acknowledge it. read more

I don't typically leave Yelp reviews like this, mainly out of laziness but the service I received necessitated a review. Loan was incredibly rude and wasn't very helpful. When I didn't know the answer to her question, she took my prescription, threw it into a basket behind her and then slammed the basket to another part of the desk while rudely saying "let me know when you figure it out" and went to help the person behind me. As soon as she said that, I replied "I just said I was going to pay for it..." but that fell of deaf ears as she ignored what I said and I had to have someone else ring me up. Not sure if she's having a bad day but take that stank ass attitude elsewhere. read more

The pharmacists are always friendly and helpful. Even when the lines are long, the pharmacy staff are prompt, polite, and professional. Although I hate picking up prescriptions, they make it easy. Thanks! read more

Super slow and full of care less people. When I entered they said need to wait 15min for my prescription. I came back after 1hour thought it would be ready by that time. Than again they said 15min at that time another person came from back amd said it will take more than 40 min because staff is on lunch. I understood and decided to leave and come in evening and also they assured me that it will be ready by evening. I came back in evening still when asked, they said its not ready yet. I would not recommend or ever come in this CVS again. Pharmacy staff is highly unprofessional and care less. read more

This is like every other CVS unfortunately. The carpeted floors, the dim lighting, yellowing everything. It's surprising because it's in a newer-ish plaza. Not sure how it gets so worn down so quick. This CVS is extra crappy because for some reason everything is knocked over, misplaced or just plain out of stock. read more

Don't use drive through pharmacy. I'm in the car right now, been waiting for an hour. I only had two cars in front when I got here. So so so so so so so so so slow. If there were no cars behind me, i would've gone awhile ago. read more

I found out of the only few times here, that the pharmacy line wait time is rather long. Otherwise, the self-checkout machines seem new and is a time saver. Too bad they're replacing cashiers... read more

Excellent service! Visited pharmacy at this location today morning 11ish to purchase a prescribed medicine. Pharmacists Brandon & Tiffany did their job exceedingly well. Both were super quick in delivering service, in fact, I just took 5 mins all in all to pick up my item from the counter although they initially provided an estimation of 15 mins. Glad they quickened the process. Brandon was friendly and was patient enough to listen and address few clarifications I had. Tiffany, on the other hand, did not miss to give me a good & detailed run through on the directions to use the medicine. Good job guys!! During my wait time, I had the chance to go around other sections of the store. As I observed, items were stacked neat and aisles were fully stocked. Before forgetting, let me also mention about another Staff found in the regular purchase area, who was courteous & attentive too. What surprises me more is that it's been over 3 years since they opened this store, but still looks brand new with good shopping collection! read more

Do not buy any gift cards from this place. I bought a $50 gift card for Xmas and when I went to activate it, the Starbucks rep told me it had no money on it. I called cvs to file a report and they said it'll take 10 business days to address it. It has been over 2 weeks at this point with no resolution. Someone is committing fraud in the store. read more

OK CVS but I have seen better...and please please please, there are so many hairy women out there like me that love to wax at HOME in the privacy of our wonderful microwaves, so please, have wax for microwave available. I have been there many times and only find the stripes ones that are so painful. I know they cater the one I want because there have a space in the depilation area for them, but is always empty! Also, please try to compete in quantity of items and prices with the Target just across from you! read more

I would want to update an earlier review as this place has gone to the dogs. I went in at 9 am, opening time to avoid a line. My pickup was ready but I needed an update to my billing. There were three pharmacists and one other customer, who was done in 5 minutes. I was told, since a rebilling was needed, I had to wait. I waited, for thirty minutes for this small tasks, with three pharmacists and no other waiting customers. The earlier crew here was fast and efficient but the state of affairs is pathetic now. I have no idea what anyone does here. The Asian lady, who seems to be new, is at least polite. But the other Asian bloke, who seems to be the supervisor or the main pharmacist, is extremely impolite and inefficient. They make customers wait while they are apparently doing nothing! Arrgh, bring back the old crew please. This place has become a nightmare now. Avoid this pharmacy if you don't want to wait hours read more

Mmmmmmm...nothing beats a brand new store smell and this CVS is very new. It's not a converted Long's Drugs or Walgreens that never really changed over completely...this was a CVS that was constructed from the ground up! They even have a drive-through pharmacy! Unfortunately, being a relatively healthy individual, I don't know if I ever will likely take advantage of it...but I do appreciate a brand new store. Things are in stock..variety is at its peak, it's not that crowded yet. Even the workers blue vests seem to shine a bit more since they are so spanking new! This is probably not the biggest CVS out there but considering that the uber popular Chick-fil-A next door, it makes it very convenient to pick up useful things like antacids after a perhaps overindulgent Chick-fil-A meal next door. And did I mention that they have the drive-thru pharmacy? That's still something that the Target across the street will never be able to do and props to CVS for making it happen! read more