RVA Pharmacy is a true blessing for this area. Staff are always kind, they always remember you. My…read morefamily has had RVA Pharmacy go above and beyond more than once for us. Thank you

RVA Pharmacy is a great local business. I have some medications that aren't covered my insurance…read morewhich are filled here. They are reachable by phone, text and there is an app. If you're tired of fighting with big box pharmacies, I recommend using them. It's a much more pleasant experience. They will also mail your prescriptions to you.

SO busy. Feels very much like a deli, especially at lunch. A great place ans classics RVA dig…read more They have diner options-- not super vegetarian friendly, but the folks are! We mostly opt for take out, but the space is a cute experience to dine in. Reasonable prices overall.

I transferred my prescription away from this pharmacy because the pharmacist was unnecessarily…read morerude. And I will not be back. After being told to call at a specific timeframe for my prescription, calling as directed, and being told that the prescription would be there that day, I went in to pick it up two days later. Although I received no communication of any problems, there was no record of the prescription and the item had since gone on backorder. I won't belabor this review with all of the ins-and-outs of the experience but suffice it to say that I will not be using this pharmacy ever again due to the way a man behind the counter jumped in to talk down to me. I would have provided 1 star (vs 2) if it hadn't been for the look of compassion on a few other staff members' faces when I noted that I had not done anything that warranted him speaking to me that way. It was not the first time he has taken that kind of attitude. And some of my friends have had similar experiences. I strongly suggest you go elsewhere.

Horrible phone service. This new automated voicemail system CVS installed is completely worthless…read more Difficult to maneuver your way around and when you can get to where you can leave a message, no one returns the call. We are going to move all our prescriptions to Publix.

I came here Sunday 3/10/24 to pick up a prescription. I stood for a while before I was ever even…read moreacknowledged. I guess they figured if they ignored me long enough someone else would serve me. It is beyond me why two people were needed at the drive threw and no one at the front. Finally, the young woman said hello and then asked the pharmacist who was clearly annoyed to help me. He stopped what he was doing, and I was greeted with "name?". How about hello...thank you or your patience. I miss my old location on Brook Road where they were friendly and helpful. This pharmacist was rude and very self-important, and the other techs appeared to want to hang out at the drive through window and socialize. This is not my first bad experience here with "I don't want him you can have him". Do you have to be a jerk to work at this location?

Casey is AMAZING! I had an issue getting my appointment set up for the first COVID vaccination…read more Casey was able to get my issue taken care of, immediately, and had me in and out of the office within 20 minutes. I got my second shot today! Thank you so much Casey, and the entire Kroger Pharmacy team! You all went above and beyond with customer service and care, and efficiency. I could not recommend this pharmacy more.

This Kroger store is very good, better than many of the other Krogers in Richmond. Their store is…read moreclean, orderly, and organized .You can usually find the things that you are looking for because they are not misplaced. The staff is also very friendly and helpful. The shelves are always well stocked. They drop what they are doing at the moment to help you find what you are looking for. Their customer service is superb. Their pharmacy is also fantastic. Their pharmacists are very knowledgeable in their field and are very helpful. The self checkout line can sometimes be long and so can the regular checkout lines so beware about that. Kroger's discounts are also very good and so are their deals. Other than the long lines sometimes my experience with this Kroger has been overwhelmingly positive.

Publix is a really nice store kinda like a Harris Teeter or Kroger. I think it's in the Kroger…read morefamily. When you walk in they have a sitting area to eat at. A sub section, hot food like chicken, Mac, potato's, and etc, a salad bar,and take and go with prepackaged salads and entrees. The salad bar had a decent selection, but it still felt like something was missing. There were no lids for the salad dressing on the bar. But a nice lady from the hot food section helped me find something to put it in. The strawberry blueberry salads were only $5 which was a good deal and they were fresh. The chicken tenders were almost $10 per lb. That felt kinda pricey to me. So we got wings because there was a better deal. The staff was friendly and the store was clean and well stocked. My only complaint is some aisles seemed to small for 2 people to pass by with a cart. The water aisle specifically. I literally had to move over so someone could get by. That was kinda weird. It's a very nice store with a variety of things. They also have a store card for savings. I'd certainly shop here again. Check them out.

Do you like being misgendered by the manager after asking Jen to stop misgendering you? This Publix…read moreis right for you then! I as a transgender person had a horrible experience after Jen was called to solve an issue I was having at checkout. After Jen misgendered me, I asked Jen to not refer to me as the wrong gender and Jen proceeded to do it again and then tried to prevent me from recording Jen's name tag. Pretty wild that Jen has made it to management.

Always amazing staff . Smiles and kindness . I would recommend this Walgreens to everyoneread more

This review is for their pharmacy…read more My insurance requires me to use Walgreens if I do not use my insurance company's mail order service. In the past, I have not experienced any difficulties with drop off Rx when I have them. Today was completely different, with potentially serious consequences. My husband was discharged from a medical procedure and we were given a stack of prescriptions to fill that he would need to begin taking immediately. We took them to Walgreens and asked to wait. The pharmacy staff told us our insurance provider's "system was down" so we said we would come back later for pick up. OK. When we call later to see if the prescriptions are ready for pick up, only 2 of them are as SOMEHOW THE THIRD ONE HAS BEEN CONVERTED TO MAIL ORDER. What? How did that happen? Well, no one knew. When asked how do we fix this, Walgreens pharmacy staff instructed us to call our insurance provider and request a "mail override" in order for us to be able to pick it up from the store pharmacy. So we call our insurance company, tell them what is going on (we need this Rx right now so my husband does not develop a blood clot so we cannot wait on mail order and how did this even get converted to mail order anyway). Insurance tells us we cannot request a mail override. Only the pharmacy can do that. WTH! So we call Walgreens to relay to them what Insurance Company told us - they have to call to request the mail override and if husband goes with this medication much longer, he is at risk for developing a blood clot from his recent procedure. So can they please help us. Finally, they agree to call Insurance Company to sort this out. Finally, we are able to pick up all three medications. We still have no idea how or why one of the meds got converted to mail order or why it took so many phone calls to sort this out. But when people are sick or recovering from a procedure, they need help, not the the runaround. Delays in delivering their medications can create a health crisis.

My local pharmacy for decades. Always friendly with great employees and service! And they allow my…read moredog to come in!

I recently wrote a CVS review for the store in Bon Air and gave it 5 stars for customer service…read more Apparently, this one in the Village is the ugly step child of the CVS family. First, a positive note, which earns them an extra star: we came in just before a storm/possible hurricane watch which loomed in the forecast. Upon entry, the store had set up tables filled with emergency supplies; flashlights, batteries, water, rain gear, etc. Good thinkin' Lincoln! While other stores had their customers running amok, this one planned ahead! Secondly, the negative note: the cashier who checked us out was rude and impatient. While my sis and I were gathering our coupons, and emptying our basket, she didn't greet us but said curtly: "you can only use one CVS card". Well! Good afternoon noon to you too!! We said we knew that and she continued to be robotic and basically snatched our items from our hands. Astounded, we muttered how rude she was being which made her ever more disdainful and abrupt. Uh-uh, I was about to make a scene and go off like Bon Qui Qui, Sa-curity!!! However, my self-control kicked in... we paid and ended this distasteful exchange and wished her a better day!! The receipt said the woman's name was Rachel. No matter how bad a day you're having, try to be as pleasant as you can to your customers. Thankfully, we averted the bad storm, and hope to have a sunnier experience upon our next visit!

Poor customer service. They're always out of medicines. They never communicate when an rx is in…read moreprocess, or ready to be picked up. I've tried so many times to change my address and phone number with them, still they always get it wrong. They make you wait to pick up an rx only to tell you that it's out of stock. Really crazy.

Had the best vaccine experience ever! The vaccine lady was ready for me and two injections, didn't…read morefeel a thing. Not a poke, not the serum going in, nothing. At every other CVS I've had to wait fifteen minutes for vaccines, even with an appointment. This is the place to go!