They recently hired a new pharmacist - I don't his name but he is soooo much more pleasant than is…read moretypical of a pharmacist. It wasn't terrible before but it is nice not to have to deal with someone who is curt or sounds like a robot. Also the people at the front counter are very friendly.

The pharmacy aspect I came in for was decent, but the layout of the store part was incredibly…read morecluttered. The were two employees working as quickly as they could clearly work to put out stock, and it makes me wonder at corporate and management's lack of forethought when on a Saturday they can't or simply choose not to staff prior to the weekend to sufficiently stock and stage the layout. Cost saving is getting stupider apparently. Walgreens, manage your time better. It's important to stock and stage, but not during projected busy hours like the weekend. No wonder no one wants to work there if you work the employees to burnout with dumb scheduling like that

Poor customer service. They're always out of medicines. They never communicate when an rx is in…read moreprocess, or ready to be picked up. I've tried so many times to change my address and phone number with them, still they always get it wrong. They make you wait to pick up an rx only to tell you that it's out of stock. Really crazy.

Had the best vaccine experience ever! The vaccine lady was ready for me and two injections, didn't…read morefeel a thing. Not a poke, not the serum going in, nothing. At every other CVS I've had to wait fifteen minutes for vaccines, even with an appointment. This is the place to go!

This pharmacy had been a part of RVA for years. Despite some issues a few years ago, Westbury…read morelooks like its back on track. We've used their pharmaceutical services and have never had a problem. They can be a bit higher in price, so shop around. The selection of medical supplies is terrific, the carry many items typical chain pharmacies don't. Along with the deli/cafe, the candy counter, the greeting card displays and the gift shop, I could spend hours here. Westbury remains and RVA favorite in my book!

Today is the 2nd time I have tried to return something to Westbury!! And for the 2nd time I was…read morerefused a refund!! I was well within the 15 day return window with my receipt, but the sales lady said I didn't need the box and insisted on throwing it away! BECAUSE I didn't have the box and it was from the medical side over where they sell medical things, it was non-refundable! In fact, NOTHING in the medical part is returnable nor refundable!!! WRONG ANSWER!!!! I will not be shopping there again!!!

SO busy. Feels very much like a deli, especially at lunch. A great place ans classics RVA dig…read more They have diner options-- not super vegetarian friendly, but the folks are! We mostly opt for take out, but the space is a cute experience to dine in. Reasonable prices overall.

I transferred my prescription away from this pharmacy because the pharmacist was unnecessarily…read morerude. And I will not be back. After being told to call at a specific timeframe for my prescription, calling as directed, and being told that the prescription would be there that day, I went in to pick it up two days later. Although I received no communication of any problems, there was no record of the prescription and the item had since gone on backorder. I won't belabor this review with all of the ins-and-outs of the experience but suffice it to say that I will not be using this pharmacy ever again due to the way a man behind the counter jumped in to talk down to me. I would have provided 1 star (vs 2) if it hadn't been for the look of compassion on a few other staff members' faces when I noted that I had not done anything that warranted him speaking to me that way. It was not the first time he has taken that kind of attitude. And some of my friends have had similar experiences. I strongly suggest you go elsewhere.

Casey is AMAZING! I had an issue getting my appointment set up for the first COVID vaccination…read more Casey was able to get my issue taken care of, immediately, and had me in and out of the office within 20 minutes. I got my second shot today! Thank you so much Casey, and the entire Kroger Pharmacy team! You all went above and beyond with customer service and care, and efficiency. I could not recommend this pharmacy more.

This Kroger store is very good, better than many of the other Krogers in Richmond. Their store is…read moreclean, orderly, and organized .You can usually find the things that you are looking for because they are not misplaced. The staff is also very friendly and helpful. The shelves are always well stocked. They drop what they are doing at the moment to help you find what you are looking for. Their customer service is superb. Their pharmacy is also fantastic. Their pharmacists are very knowledgeable in their field and are very helpful. The self checkout line can sometimes be long and so can the regular checkout lines so beware about that. Kroger's discounts are also very good and so are their deals. Other than the long lines sometimes my experience with this Kroger has been overwhelmingly positive.

Publix is a really nice store kinda like a Harris Teeter or Kroger. I think it's in the Kroger…read morefamily. When you walk in they have a sitting area to eat at. A sub section, hot food like chicken, Mac, potato's, and etc, a salad bar,and take and go with prepackaged salads and entrees. The salad bar had a decent selection, but it still felt like something was missing. There were no lids for the salad dressing on the bar. But a nice lady from the hot food section helped me find something to put it in. The strawberry blueberry salads were only $5 which was a good deal and they were fresh. The chicken tenders were almost $10 per lb. That felt kinda pricey to me. So we got wings because there was a better deal. The staff was friendly and the store was clean and well stocked. My only complaint is some aisles seemed to small for 2 people to pass by with a cart. The water aisle specifically. I literally had to move over so someone could get by. That was kinda weird. It's a very nice store with a variety of things. They also have a store card for savings. I'd certainly shop here again. Check them out.

Do you like being misgendered by the manager after asking Jen to stop misgendering you? This Publix…read moreis right for you then! I as a transgender person had a horrible experience after Jen was called to solve an issue I was having at checkout. After Jen misgendered me, I asked Jen to not refer to me as the wrong gender and Jen proceeded to do it again and then tried to prevent me from recording Jen's name tag. Pretty wild that Jen has made it to management.

The Pharmacist answers questions and helps find solutions. The Pharmacist helped me learn to use my…read morenew glucometer which Publix sold me and which is more affordable than my old one. The pharmacy is neat and well-lit.

Always kind, accessible and conscientious! It is good for us the customers that they are not SRO…read morebusy.

Holy {expletive}.... My wife (who is sick) was just at Patient First (aka "Doc in a box") and wrote…read moreher a prescription and sent it to CVS, just up the road from our house. My wife got there, late this afternoon/early evening, and the pharmacy was CLOSED!!! WTH?!? What if it was vital, lifesaving, medication?!? Grrrr.... DO NOT **EVER** USE CVS FOR PRESCRIPTION MEDICATION...

This pharmacy is horrible use another one! They send a text saying that your prescription(s) are…read moreready and you go to pick up, state only one is and will be 20-30 minutes, then get a text 5 minutes later that it's ready after you leave!!!!