I want to start by saying this review is looooooooong overdue. I don't like to leave bad reviews unless well-warranted, that's why you won't see many reviews under my account, but I've done lost my patience with this location!
First off, I'm not here to complain about the employees, because I'd be willing to bet they're over-worked. If you do a little research, you will see this seems to be a big problem with CVS in general (a lot of info. on Reddit and Quora; many posts are made to complain about this corporation. Yes, working for CVS has many benefits, but one of the drawbacks seems to be that employees are overwhelmed, and if you factor in all the self-important customers who want to rant at the employees, well, you'll probably realize why (as, according to some of the reviews on here, and due to my own personal experience) the pharmacy staff might be a bit rude.
I don't think anybody EVER considers what the employees are dealing with while working for a corporation that's looking at its bottom line. And whether you're a mask-wearer or not, I think we all should be able to agree that many things changed with that whole pand-y, and CVS is one of the conglomerates who've realized they can get away with less and make more. That is why I'm taking the time to add my 1-star review to the fairly long list of complaints.
I'm tired of waiting all day to get my prescription - this is NOT convenient, AT ALL! And since they quit rotating employees and just plumb shut down for lunch, that slows them down, too. We're the ones who let this company get away with what they're doing. And of course, CVS is among one of the most expensive pharmacies if you're someone who pays out-of-pocket. I use my health insurance at CVS, and GoodRX Gold at another location (for a migraine med, of which I need more than nine damned tablets!), and if you use GoodRX's app/site to compare prices, you will see just how far they knock costs right out of the park.
And if you're an angsty customer, please stop yelling at staff and taking it out on them - you're only making it worse. Nobody wants to deal with angry customers who think the staff is just lazy, and so you're not going to get anywhere with that. Retail is heII, I'm sure they have managers cracking a whip. Leave your reviews, and call the corpos to complain.
I am simply sick and tired of them being out-of-stock, or checking in only to find that my script is still in the "preparing" phase. They need more employees.
I hate to sound like I'm some old bitty (no offense to old bitties), because I'm not, but things sure have changed in less than 10 years with this place, and certainly in 20. I'm seriously considering moving my scripts to the small business at Village Shires; the only reason I haven't is because I have a long-standing history with CVS and I'm on particular meds, and that long-standing history is beneficial for my Drs. as well, but I want to get away from them and they're pushing me. I'd rather lift up the small businesses, so I'm going to have a talk with my new Drs. as my previous family doctor has retired recently. I should have left CVS at least four years ago while he was still treating me so I didn't have to factor that in as a reason to stay. read more