My review is bases on the quality of the staff. They are extremely kind with patients and family…read more I found this to be at all levels of care.

This pharmacy is in hell because one constantly has to be calling them to start taking the medicine…read moresince they are not doing the job well and it is not the fault of the employees but the fault of the pharmacy One runs out of medication and one has to call them to start processing and if they have a refill, because otherwise they have to call the doctor and ask for the refills, and one will run out of medication for longer. the pharmacy is good but the system it has is useless. In practice, I have been without a medicine for more than a week and they have not been worthy of calling me to tell me that they do not have the medicine or that you have to send a fax to the doctor to send the report. I in particular am going to find another pharmacy that will bring me my medications to my house because I am already upset with this situation and for me they are irresponsible

We have ordered calendars from Walgreens for many years. The last two years have been the worst…read moreexperience. Last year, the printing wasn't lined up which gave the blurry effect. When they were reprinted, the same problem occurred. I was told the printers weren't working correctly. These were Christmas gifts, and we did not receive them until after Christmas. I decided to give Walgreens a second chance this year at a different location. I ordered 8 calendars on December 23 at 11:15 AM. Earliest pick up time was December 24 at 1:23 PM. After not hearing that my order was ready, I called to check on the order status only to hear that they are out of stock and have to cancel my order. Again, these were Christmas gifts and now I do not have them for my family. While I understand these things happen, no one bothered to call and let me know, so I could reorder and have them in time. Two years in a row and very disappointed with the lack of service I've received.

Twice my son scheduled an appointment for the COVID vaccine. Twice he arrived there and there was…read morea sign on the door saying they were closed due to network issues. Felt sorry for people who needed to pick up a prescription. Network issues twice within a week? And they can't even keep their store open?? Don't schedule anything at the Queen Street Walgreens!

last post 11/14/2025. ABSOLUTLY NOTHING HAS CHANGED. why bother posting...I wish more places were…read moreset up to compound medication. Once again I was treated rudly by the clerk. She had no compassion or a clear understanding of the problems. She then threatened me because I raised my voice. I ended the interaction. I hope she is the one to read this and learns what customer service is. Kirk M. I have seen that before as well. Ashley R. back in 2019 it was a very good Pharmacy, you should try it now.

The Medicine Shoppe on South Queen Street has been my pharmacy for over three years since I moved…read moreto York. They are a preferred provider with my insurance plan, and have saved me hundreds and hundreds of dollars per year over my previous provider (also preferred). I had no idea pharmacy providers prices for a Medicare plan could vary that much! My previous pharmacy offered exceptional, personalized service, and I was afraid I would lose that with a new one. Nope! Medicine Shoppe has a great team that provides a great experience each time! Shout out to Meaghan and Linford with whom I have most to interactions...they're both top notch in friendly service, accuracy and having orders ready on time. The Medicine Shoppe also has delivery available daily for a nominal fee. Another service worth mentioning...walk-in vaccinations during regular business hours. Little to no wait. Finally, while I have had an very occasional less than stellar interaction with one or two team members, I whole-heartedly recommend the Medicine Shoppe on South Queen for all your prescription and vaccination needs. I would give them 10 stars if I could! Thanks!!

Best experience ever at a pharmacy. I was treated like family. No mistakes. The lowest prices.read more

I switched from a big box pharmacy hoping for better customer service. Unfortunately this is not…read morethe case. I had to call three times to get my regular prescriptions. I was ignored and hung up on. I don't know if they treat all their customers this way but unfortunately it's not a good fit for me.

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

This store is more than 50% empty? I stopped in to grab some kids pepto bismol and the only kid…read moremedicine they had was ibuprofen and Claritin. Maybe they're remodeling but if so, there were no signs and the employees didn't give any explanation or help.

Garbage. Everything is overpriced except for the passport photo. Figures, because when I got my…read morepassport photo taken by the store manager (!!!) I went to my passport appointment and was told that the photo wasnt taken properly. I wrestled a refund from the store and I will not be returning. I am happy to add to the wonderful one-star rating this store has.

I try to call and no one answers. When I do get through there voices are unfriendly like I'm asking…read morethem to work to hard.

We have been getting our prescriptions filled here for years. Recently, the pharmacists decided to…read morehassle my husband for his pain medication refills every single month. They have made it increasingly difficult to get his medication. They started treating him/us like pill seeking drug addicts for absolutely no reason. Zero compassion for people in chronic pain.

Called my prescription in 4 day's before I picked it up. That way they would have plenty of time to…read morefill the prescription. I was told on the phone it would be ready the next day. I told them not to worry because I would be in to pick it up in 4 day's. I just wanted it to be ready when I got there because you never know who you're going to get stuck behind waiting to get something that should only take not even 5 minutes to do. When I did show up to get my prescription I was asked by the same person I spoke to on the phone to give them 15-20 minutes to fill my script. Only thing I said was you lied to me on the phone you told me it would be filled and ready 3 day's ago. The lady begins her Serry sir serry with a tone instead of saying sorry. We all make mistakes. Is what she didn't want to admit was they did it agin. The first time I went to get my prescription the same lady apologized and said sir a mistake has been made we called the wrong person with the same exact name as you and we just need a moment to fill the prescription. Ill admit I have a very common first middle and last name and the first time honestly was not bothered by the simple mistake. The second time is what proved if it happened once it will most likely happen agin. And wouldn't you know as I am walking out the door their is another person raging on the phone in the parking lot because her script to had not been filled. It's unacceptable is what it is.

Clean store with great selection. Pharmacy was quick and courteous. (I received a flu shot within…read more20 minutes of arrival) Snacks, cosmetics and an ATM inside the store. Shelves are always stocked and attractive. Very happy with this location!

Great store. Very clean. Employees friendly and helpful when needed. The pharmacist is super nice…read moreand always answers my many questions with patience.

For many years, the customer service and pharmacists at this location were excellent…read more Unfortunately, over the past three years, there has been a noticeable decline. The staff answering phone calls--particularly the women in the back--often seem unwilling to help and come across as having poor attitudes. The current pharmacist also lacks basic customer service skills. It feels as though, with rumors of bankruptcy, the team is simply going through the motions and no longer values their roles. This store is not what it once was--I recommend finding a different pharmacy.

My go to pharmacy. Always helpful and always super nice!!! My mom is on a lot of medications and…read morethey will always help me to make sure there are no interactions if I have to grab anything for her in addition such as cold medicine. I felt like I had to make a good review because there was old ones from years ago that are so negative. I can't speak for then but right now they are great.

Courteous staff is needed,pharmacist said my fiancée wasn't in the system,when she returned my…read morecall ,and as I was telling my fiancée while she was still on,she hung up on me.