I want to make it super clear that the staff in the STORE that work here are fantastic. They are welcoming, helpful and all around positive. The store is kept in fantastic condition because of them and they are great.
My issue is with the pharmacy, specifically the pharmacist. Now, I am not sure what her name is, but she has light, blonde colored hair and is on the shorter side.
I have never had a good or friendly experience with her whatsoever. It's truly as if she wakes up on the wrong side of the bed, every single time. This pharmacy is down the street from my home. I don't have a complicated pharmacy profile. Simple prescription, active insurance, no issues.
When I have questions, she blows me off. When she does give me the time of day, it's met with attitude and it's just truly not a positive experience at all. I now drive to the Garner CVS because it's wild that I cannot have any time of customer service at the pharmacy.
I am met with responses such as: "I mean, I don't know." "What do you want me to do about it?" "Uh.... Ok" "Why would you think this is ready yet?"
It's just unnecessary. I don't meet rudeness with matched energy. I stay consistent in my kindness because I treat others how I want to be treated. I just think it's really unfortunate that I am now driving to Garner for medicine when I have a CVS one block away. I hope this changes. read more