This pharmacy goes well above just a number.You are family they know your name when you walk thru the door.When I walk in my prescriptions are ready and waiting on me,very quick service here read more

Greystone Village Pharmacy provides the best customer service I have ever received. Yahtin Patel is thoroughly professional, kind and supportive. He regularly goes "above and beyond" any typical pharmacist to help me. I wouldn't go anywhere else! Suzanne read more

This is an update a few months after having moved here abruptly from CA. At the recommendation of my Dr., I tried Greystone. They continue to impress and are very pleasant to work with. They are very efficient, the staff works really hard to make sure you always have a good experience, and they are just nice people. Love this place. Give them a try. read more

Love this pharmacy! My son goes to this pharmacy and he suggested I try it for a new compounded medication I was prescribed. I loved it! There is never a wait to speak to a pharmacist or tech when you call, they are all very sweet when you talk to them in person as well, and they are always on top of any information you may need to know regarding medication. They take pride in their work and both I and my son always leave with smiles. Thank you, Greystone! read more

This pharmacy is amazing! Dr. Patel called to ask if I wanted home delivery ***before I had even left the doctor's office!*** If youre looking for the antidote to CVS and Walgreens, this is it. I'll never go back, I am a fan for life! read more

Since Bryant sold the business, it is not the same. Different workers and not the same service.

Greystone Pharmacy is by far superior to the large Pharmaceutical companies who hardly know your name much less how to accommodate your needs. The pharmacists are phenomenal and really care about the clients. I drive one hour and forty five minutes to get my meds filled, I appreciate their service that much. Keep up the good work guys. read more

Horrid! Greystone Pharmacy was told to discontinue medication delivery at least seven times but failed to do so. When I called to notify the manager that another charge had hit three weeks after they were informed to stop delivery because the client was no longer living at the address they were delivering to, I was put on hold for about 15 minutes. When I finally got back through, the staff person who answered the phone was very rude, though granted I was upset by this point. Greystone was continuing to deliver to a client who had been in the hospital (not living at the delivery address) and had since deceased, despite being told over and over again to stop. My advice is that if you are on prescription auto-renew with them, check your accounts carefully, especially after you've told them to discontinue auto-delivery service. If I could give them no stars, I would. Horrible. read more

Greystone Pharmacy is amazing! If you are tired of the "big box" pharmacies that care more about $ than people, make the change today! You can forget about hearing that your RX will be ready in a few hours which often happens at other places. I have never waited more than 5 minutes, even when it was just sent in! The people are friendly and caring! Sometimes, you may even find a little treat in your bag! I had been meaning to write this for a while, but was quickly reminded why they are so great when I had a RX sent to the 3 letter pharmacy yesterday. In the end, I spent several hours and drove over 60 miles all around trying to track down my RX after showing up before closing time, but they were already closed and having my RX sent to another one of their stores. Greystone is not open on the weekends, which is perfectly fine, I just needed something on Sunday. Next time, I will do without and wait for the world's greatest pharmacy, Greystone! read more

This is just like a hone town pharmacy! Always smiling and always making you feel better!!!

The pharmacist is extremely knowledgeable about medications and interactions. Bryant gives excellent advice and helps customers save money. Greystone Pharmacy know their clientele and works with them. Highly recommend! read more

I get two prescriptions compounded here every month. EVERY month there is an issue. I call to tell them I only need one, I still have plenty of the other...they send me both. I call to request a refill and tell them (at least twice) that I need it mailed...they call two days later to tell me I have a prescription ready to be picked up. Usually when I tell them AGAIN that i need it mailed they finally mail it. Btw, i live 45 minutes from the pharmacy and ALWAYS have my RXs mailed. I asked if they could note in my file to always mail them but it continues to be Groundhog day every month. There are more examples... it's extremely frustrating. Sometimes it takes 3 phone calls to them to get something filled and mailed. I'm trying to find another compounding pharmacy with similar prices. Some are double the cost for the same scripts so I'm still using Greystone. Their prices are good, but their customer service is the worst!!!! read more

My household has used this pharmacy since they opened, and it truly is like a "Mom & Pop" business in the old days. Bryant is very personable & knows most of the customers by name, and the techs who work there have been there are long time, which shows there's not high turnover. They, too, are familiar faces who know the customer base. I *will* say that success is unfortunately causing the business to lose some of the "Mom & Pop" charm they are known for--as they get busier, there's less time to deal with customers & it can feel rushed just like the chain pharmacies. Also, they put their "Covid shots" sign out when they open at 10, then say they don't give them until after 12--so don't put the sign out until 12! But that's a minor hassle. All in all I am fortunate to be part of the GVP family! read more

Brian, Julie, and their team go out of their way to give great service to individuals as well as to the community as a whole. It is so hard to be an independent pharmacy in these days of mega-chains. read more

Brian and the team are super sweet and helpful. They listen to your needs and make sure you understand your meds and possible side effects and interactions read more

I go to this pharmacy every single month and every single time there seems to be something that makes the entire process more difficult than it needs to be. If the main pharmacy dude is not there then it's a complete shit show the whole staff has been great however when it comes to my medication it's like something I need so I'm not willing to play games. I loved this place so much and I'm losing it complete Interest in honestly I am probably getting ready to just switch back to what I know and what is close to my house read more

Nice locally owned independent community pharmacy. This little pharmacy is located in between the Food Lion and Gonza Tacos y Tequila in Greystone Village off Lead Mine Road. They have a guaranteed 10 minute prescription turnaround. Other services they offer? Immunizations, free delivery, medication review materials, and pet medications. Open everyday but Sunday. I asked what sort of Vitamins they would recommend for some issues I'm dealing with and the pharmacist came out himself to help me locate the right supplements. My only issue is that their products seem to be a little more expensive than places like Walmart. I just didn't have the time or energy to go into Walmart so my stop in on Friday was a nice little change from the chaos of corporate America. Cheers to local. read more

Greystone Village Pharmacy - On the corner, in between Food Lion & Gonza Tacos y Tequila restaurant - Pharmacy Near Me - Raleigh, North Carolina

I hate to see negative comments about this place, bc they are such a personable and hard working place. However, like any other business, they're going to have imperfect experiences I suppose. In nearly 4 plus years of my ENTIRE family having our scripts filled here, not one of us has ever been greeted with an attitude or any kind of negative energy. They actually always appear to work very hard to please their customers. Please know the health care system is in a CONSTANT changing loop (especially health insurance). Like an unreal amount of fluctuation and change, that most professionals don't have to deal with, and this affects them financially and emotionally. They get no explanation either, then they have to tell their customers how the price and/or coverage has changed and take the brute of it. They also try and accommodate their customers financially. Through all this stress Bryant and his staff, STILL maintain a professional and compassionate atmosphere. For me personally, THATS TRUE Customer Service! :) read more

Brian is a major jerk. I am looking for a prescription that was transferred to his pharmacy and before I could tell him why I was calling he told me he couldn't help me. He told me to find my doctor and have my prescription resent. The doctor and the pharmacy have closed, and they sent me to you. The least you could have done was tried to help me. You could have tried to look for my prescription under my married name. Thanks for nothing. I was a patient in need. read more

Closed on Saturday. Being a pharmacy, that is enough to warrant a one star review. I'm not even going to mention their prices are double ANY other pharmacy in the same city. Save your time and money while also saving yourself a lot of frustration. "Family owned business" but one that does not care for YOUR family. read more

They are very friendly and helpful with information and pricing. I think they really care about their customers.

Best pharmacy I've ever been too. The bad reviews on here don't even seem remotely like the people I've come to depend on for monthly scripts. Every time I've gone in, and I mean every time, I'm offered a complimentary water or soda. This is a country pharmacy that came to the city. Superb customer service. read more

I recently switched my prescriptions to Greystone Village Pharmacy because I want to support local retailers, and I live in walking distance. This is a TOP NOTCH. The Pharmacist, Bryant McGaughey, reminds me of old school pharmacists, in that he wants to get to know you, and is concerned about you and your health. I can't even go into all we discussed while I was in there, but he was interested in taking care of my entire family and healthcare as far as prescriptions go. Please people, help support this local pharmacy is you live nearby. This is the kind of pharmacist that you would just pop in to say hello. They even called the next day to make sure my son was okay, even though this is a prescription he takes monthly. I was VERY VERY impressed. Welcome to the neighborhood Greystone Village Pharmacy. Glad you are here. read more

Greystone Village Pharmacy - Pharmacy Near Me - Raleigh, North Carolina

I absolutely love this place. I first selected this pharmacy because I support local independent businesses as much as possible. It was absolutely the right choice. Brian always greets me by name and takes the time for some friendly chat. Every one on staff that I have interacted with is equally friendly and helpful. If my doctor is late sending in a prescription, Brian or one of his staff follows up by calling their office for me. Brian also suggested local doctors when mine retired. Greystone Village Pharmacy offers local delivery if needed. They offer flu shots, and will also offer the COVID vaccine once it becomes available. Plus it's conveniently located right next to a grocery store. This pharmacy is a fantastic part of our local community! read more

This is by far the BEST pharmacy I have ever been to. Brian and his staff are excellent at customer service. Always met with a smile, always answers questions quickly and has a real sense of your well being in mind. I love this place and recommend to everyone. Keep up the great work guys. I have even gotten calls at home to ck on me though out the year. JUST PLAIN EXCELLENT!!!!!!!! read more

Bryan promised me that he had been contacting my doctor - "every Monday, Wednesday, and Friday for two weeks," he claimed - for prior authorization for a medication which had already been approved and Greystone had been supplying to me for months. When I called my doctor, they had not heard once from Greystone regarding the prior authorization. Within minutes after I spoke to the doctor's office, Express Scripts contacted me telling me that the prescription had been approved. I had been coming in twice a week for two weeks asking for this prescription. On the day after the authorization went through, I got an automated call from Greystone telling me to come pick up prescriptions. Well, I get there and ask for the prescription, and after weeks of me begging to have this filled I got, "Sorry, we have to order it and we'll have it tomorrow." Christmas and birthday cards are probably good marketing, but I just want my prescriptions filled without the hassle. read more

This pharmacy operates with ridiculously outdated technology, yielding a disorganized, haphazard visit for each script. Pharmacist McGaughey claimed he was trying to synchronize my regular prescriptions, but I invariably made several trips each month while he failed to do so successfully. (Harris Teeter achieved this aim in my first 2 months doing business with them.) My last transaction with Greystone Village Phar. went as follows: Customer made inappropriate comments to me when I asked if he was in line (there is no designated 'line' at the counter), as I started my purchase, another customer re-entered the store, body-blocked me at the register, and walked out of the pharmacy with $330+ in pain meds. Finally reaching the register, the cashier asked me about my shirt "Neverthless, she persisted". My answer was the turning point from which McGaughey started refusing me service. The next time I went in, he claimed that a regular medication I take was on permanent backorder: "You need to go to another store". A week later, his assistant told me she could order that med immediately. I asked if she needed to check on that status...She looked at McGaughey and he said "No, that is permanent backorder". I filed a complaint with the NC Board of Pharmacies; 8 months have passed and I have received NO written communication from the Board. Whether refused for service b/c of my political views, or b/c my prescriptions were not yielding him a profit, refusing service is grounds for closure! I cannot recommend anyone conduct the private, important business of medication management with such a dishonorable pharmacy. read more

This is a great pharmacy with caring staff and exceptional service. I moved from one of the big pharmacy chains to Greystone and am very glad I did. The staff here really cares about my health and well being. read more

I have been going to this pharmacy for only a few months and love it. They really do go above and beyond, the whole staff is friendly, and they call and make sure everything is going alright with your medications. Stopping in makes you feel more like you're just popping by a friends place then doing a chore. Altogether this is the best pharmacy I have ever encountered. read more

Top service, easy in and out, parking, next to supermarket, friendly staff, reasonable pricing, if they don't have it they'll usually be able to get it read more

As a pharmacy professional myself, I adore this pharmacy. They are wonderful and extremely patient focused. Penny always puts a smile on my face and Bryant is one of the friendliest people I've ever met. You guys are great, but I tell you that all the time! read more

I love this pharmacy! It has that old fashioned feel to it and the staff are awesome. Very friendly and personable, and they now know me when I come in by name. Highly recommend. Shop local! read more

The best pharmacy ever! They will totally work with you and coupons because insurance prices are ridiculous for any medication now. Very accommodating and very knowledgeable. Very happy to be a customer here! read more

I can appreciate good customer service and this pharmacy has it! Prices are below other pharmacies for things not covered by insurance. Very nice place. read more

Someone named Bryant hung up two times in a row when I called. I thought the line accidentally disconnected but when I called back a second time he hung up again. I never was able to state the reason for my call.....very bizarre. I will not be using this pharmacy. read more

I have been so pleased with Greystone Pharmacy. They have always be kind, caring, and sincere. They go out of their way to help in anyway they can. They deliver medications to my parent's retirement home, which is a real blessing. read more

Very disappointed. My doctor gave me a prescription for compression stockings. I went to Greystone because of the excellent reviews. When I got there, they said they didn't need to measure and that I wore a large. Then she said insurance didn't cover it and she retried from the hospital and knew all the rules, she then proceeded to say they only cover JOBST stockings which you only get at hospitals after being discharged. I purchased them and then when I got to my car, I called the Family Medical Supply Store in Cary. The person who answered said they have them and would need to measure before purchasing. I went back in to Greystone to return stockings. The lady acted dumfounded. When I drove to Family Medical Supply Store, they measured me and said I was a petite medium and was able to get the stockings. I can not believe Greystone Village Pharmacy, will never return. They were not busy so not sure why she couldn't take the time to measure me. read more

I switched to Greystone Village Pharmacy to support local businesses. When they opened, I went in to buy Advil and ended up switching ALL pharmacy business to them. Since then, they've blown me away. In a day and age when pharmacies are so restricted and general healthcare is so regulated, I don't have to worry about ANY of that anymore. These folks have bent over backwards to accommodate me - I can't say enough about them...professional, yet personable. They know me, they don't ask my name...they just get my Rx. They ask me about my family, my work, my travels - this isn't just small talk, it's a genuine care for their customers. I'd recommend them to ANYONE without thinking twice. read more

excellent service! went above and beyond to assist us.. very grateful!