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    CVS Pharmacy

    2.5 (2 reviews)
    Closed 9:00 am - 7:00 pm

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    3 months ago

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    11 months ago

    Weird hours RUDE employees and pharmacy is ridiculous slow . Items often not available or out of stock.

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    Walgreens

    Walgreens

    (10 reviews)

    $$

    Sophia needs customer service training NOW If a patient is…read morecalling for their medications, clearly they need their medication. To be rude, snarky and disgusting in the morning because you all failed to order the correct quantity and follow up on any additional quantities that were needing to be ordered is not the fault of the patient. Your job is to order the drugs as needed Ensure that you have enough to fill your orders and update the system so that way your patient can receive them. That is not what is happening that is not acceptable. No one should have to wait 2+ weeks to receive medication. If there was an issue with the manufacturers distribution, some form of communication should've been relate to the patient or you all should've been working with. Your local network of stores to obtain the additional quantities needed to fill these orders. Especially for a restrictive drug. To be so disregarding of the patient's need for their medication and the length of time waiting for medication is just disgusting. If Sophia cannot provide the level of service that is expected from a Walgreens associate then maybe she should not be one.

    PAINKILLER OTC This…read moreWalgreens is likely to exacerbate the headache you (probably) already have. My wife chose this drugstore as our primary pharmacy, mainly because it's convenient for us on Lily Cache in Bolingbrook (as a bonus, there's a Buona Beef directly across Weber Rd, so I usually dip in for a sandwich after picking up her prescription). I'd estimate one of us stops here every 3 weeks, so we're fairly frequent flyers. We recently encountered an issue where they processed my wife's prescription incorrectly. Instead of giving her 90 pills for 30 days (@3/day), they gave her 30 pills total believing it to be 1/day. I have to think there are instructions clearly printed on the label--because y'know, MEDICINE--so someone working here wasn't paying attention. After bouncing back and forth with phonecalls, one woman eventually apologized for the oversight of a coworker and vowed to fix it, which they did. Over the last few months my wife's made some friends over in pharmacy pickup, and they've been kind to her and helpful for the most part (excluding the one lady who bungled the 'scrip). I, on the other hand, am given a chilly reception any time I walk in. The associates at checkout barely engage in eye contact or return pleasant small talk, hardly ever doling out a 'thanks' or 'have a nice day'. On the last trip, the guy bagged my snacks and rang me up without saying a word. I might as well be a leper. * TL;DR * Pickup ya meds, grab a snack, and bounce. There's not much else here worth lingering for. It's a shame this Walgreens doesn't have a liquor aisle (wah wah), since a wall fridge with cold beer would've definitely bumped them up a star, at least. The customer service has been generally poor across 5-10 visits; messing up an important prescription for medication seals their lamentable fate.

    Walgreens

    Walgreens

    (2 reviews)

    $$

    I had a prescription that my local Walgreens didn't have and this one did and I needed to start…read moretaking the medicine right away. Went to the drive-thru pharmacy on 10/21/15, got waited on immediately (unlike my local Walgreens where I'm waiting forever) and was on my way. The main reason for my review is my 2nd visit to the store on 10/30/15. I needed some cute eyelashes to go with my Halloween costume. I walked in and proceeded to the aisle where the eyelashes were. While looking, I became confused as to which ones included glue and which ones didn't. A female employee came over to me and asked me if I needed help which I desperately did. I am hoping that the manager of this store reads this review and is able to tell from the receipt that I've included who this person is as she rang up my items also. This woman was a pure ANGEL who deserves recognition. She was friendly first of all and took a lot of time helping me figure out which eyelashes were which. She also helped me find some eyelashes in another section specifically for Halloween. She was so NICE!!! And I was so appreciative that she was there to help me. The eyelashes I ended up choosing because of her were fun, different and went well with my costume. I will be back to this Walgreens. Nothing like getting great customer service. Thank You!

    Very friendly, helpful humans here and the nicest folks working in the photo department. Thank you…read moreto Miss Lisa who handled a very large order with great courtesy when your machines broke down. I received a phone call right away and the communication was so pleasant, I did not mind the delay to my order which I picked up the following day. Matteson Walgreens, your kindness is abundant. Thank you.

    CVS Pharmacy - drugstores - Updated May 2026

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