Got the text from CVS to pick up Rx. Gave birthdate to Canesha and she entered into computer. "No prescription" she said. I said wife got the text it was ready, could you look in the box for it? No response. Asked again, and she said there is none there. I asked her to physically walk the 3 steps to the box and look. She went the other way six steps, entered on another computer and she said no message was sent. I said my wife got a message from this CVS that her Rx was ready and I came out or my way to pick it up, and asked her to please look in the box of ready prescriptions. She stood still. I went down to the counter in front of the box and stood there and asked the pharmacist to look in the box for me. He assured me I could not look, and he entered in the computer, stood there. I ask him (my final time) to please look, and he did and no prescription. Now, if only Canesha had looked, the customer would have been happy. Customers count! The message wife received is still there. read more