Double check any prescription you have filled here. They've shorted my medication twice now by significant quantities. The pharmacist cannot distinguish between syringes containing 1ml and boxes containing 10ml. One month I received a single 10ml box when my prescription was for 60mls and this time I received six 1ml syringes in a plastic bag when there should have been 60. They have not refunded my delivery fees for either order. read more

Dirtiest CVS EVER. Products out of stock. Dusty. People should be ashamed of how they take care of their jobs these days. 1 all gender bathroom blown out sh*t on the wall behind the toilet, piss everywhere, no toilet paper. No paper towels, no soap mud and dirt everywhere all over the sink. Can tell no one has cleaned in like 6 months. It's just embarrassing as a business to operate this way. read more

Continue to be awesome! Prescriptions filled soon after called in all the time!!! Staff is great. Drive thru is fast. read more

Placed a first time order of over $60 for pickup fue to siatic injuruy! It took several calls and return calls to arrange to pickup from pharmacy drivein! Ordered Advil which your on line showed buy one get one 50% off NO sale when added to cart! Rested wjen I returned home. Just opened the single bag I was given 2 of 4 items ordered NO ADViL!!!! Pharmacy now closed!!! Phone is for pharmacy ONLY NO contact without returning until after 11 Sunday as in NO anti inflamanatory tonight as I can not handle putting weight on my right leg A total very painful MESS There should be an option to leave NO STAR read more

I have been very impressed with the pharmacy. Shout out to Madison in the pharmacy who has been a tremendous help in transferring our prescriptions from another location. She always does it with a smile and exudes both competence and compassion. The store is clean, well stocked, and efficient. read more

When bad reviews pile up, it means something. Something is wrong with this CVS Pharmacy. Store says Pharmacy is open on Sunday. I go in Sunday, not open b/c "no pharmacist." On Monday I call to inquire about a multi-day "in process" prescription. I remain on-hold as I type this, for total of 1 hour, 20 minutes on hold. This is really not ok. Not the way to do business. Next day update: Waited 2 hours on hold yesterday before giving up and hanging up. Today, called when they open at stated open time of 8am, atop message says they open at 9am and then cancelled my call. This pharmacy is suffering from major malfunction. read more

Worst customer service ever! On Thursday, early afternoon, I sent photos to be printed through Snapfish and was told they would be ready in approximately an hour. I went into the store on Friday morning, at first they couldn't find them and then another associate informed me that the printer was not working. I told them I would call around midday to check on the status, these were photos I was giving to someone as a gift, By 1pm I had called the store twice, with the second call I was told they would be ready within the hour. At 2:30pm I called to verify before I started out. A woman answered this time and let me know a part was needed to fix the printer, I explained what had been going on and she proceeded to tell me that she "didn't have time to call customers to let them know that it would be several days. As I was talking to her she hung up on me. When I went to the store to report the poor customer, found out the store manager had been the woman on the phone. I let her know this was terrible customer service and she became agitated when I asked to let me speak. She threw her arms in the air and marched into her office , locking herself in and threatening me with police, all this in front of store customers. I never ver raised my voice at any time. Terrible customer service!!!!!!! read more

The pharmacy needs better service. If the system is telling me the prescription is being filled it should be ready for pickup for sure by 2 days later. I arrived early today (9am) only to find I need to wait 30 minutes for it to be filled. That's supposed to be "expedited". Pharmacist had a cold attitude. Drive through wasn't available either and I'm not seeing anything suggesting it opens later so that's also a bummer. Overall disappointed with the pharmacy. read more

I've lived in the area for four years, and initially, this location was great - just like every other CVS I have gone to. Now, for the past 2.5 years, prescriptions have been lagging and straight out late because they say they are "10 days behind" ...for 2.5 years. I don't have many scripts, and they are every 90 days, and they are still late. For recurring prescriptions this is dangerous, especially when it takes 5-10 on hold for them to answer the phone for a transfer to a capable pharmacy. There are too many older people in the area for the same excuses to go on. I've called corporate and asked about the process for addressing issues that are years long and apparent in so many reviews, and they - at least - conveyed concern. The staff here are apathetic, at the best of times. I've maintained calm and retreated from confrontation, but not everyone has a choice to do that. There is a responsibility a pharmacy has to the public. If CVS cannot provide scripts in a timely manner to address immediate and chronic issues, then they *must* inform the public - not keep hiding behind the same excuse for years. read more

Just read the other reviews about the pharmacy. Hands-down the worst managed pharmacy I have ever been to. They never get my doctors prescriptions when he sends them in, they never get my prescriptions, one cent from another pharmacy. Might as well close this place down because it's worthless to the community. read more

Pharmacy is the pits. You can't get prescriptions filled in a timely manner. Store manager does not manage pharmacy at all. They have no help in pharmacy. O read more

CVS is one of the worst pharmacies you can have. This is a universal issue with all of them I've been too. This one in particular sent me a text my very important medicine was ready and when I went they said they didn't have any in stock! I had to skip a day of the meds that needed to be taken everyday to go back and get it. The drive through window is also very inconsistent with its openings. I've had a good experience with the minute clinic though. Besides the actual pharmacy, the store is too overpriced. read more

The pharmacy at this location is the worst. 1. Called to say Rx was ready, when we went to pick up we were told it wasn't ready. This has happened multiple times. 2. They charge more then other pharmacies. Our insurance app shows us this,but we decided to use them bc their closer to our house (ahhh Laziness once again bites you in the butt) 3. Speakers on the drive thru side are set at lowest volume.. Can't really hear what the tech is saying half the time. 4. Long wait time in general. 5. Will give you generic if thats all they have and won't till you..Also charge you brand name for generic. read more

So here we are ! $200 for a prescription! Being bullied by the pharmacist tech is not the way to go ! We are in a world now that we have to choose ! I would prefer that pharmacist tech would had just shut up instead of coercing my wife to pay $200 for a prescription! There is very little communication from the insurance companies and cvs ! Oh yeah drug companies too ! Middle class working families choosing too eat or medications almost makes me want to vote for democratic! read more

Great CVS... Friendly and helpful workers. Love coming here. Never crowded. Easy to get what you need in a hurry. Great Pharmacy staff too! read more

CVS Pharmacy - Drugstores Near Me - PALMYRA, Virginia

Would give zero stars if possible. This is the single worst CVS on the planet, I'm surprised they haven't killed someone yet from their negligence. Takes WEEKS for a single prescription to get filled, and even when it's supposed to be finished (weeks later) they haven't even started it yet. Made me drive back and forth a million times because they can't get their shit together. Get your prescriptions filled at Jefferson or Walmart don't waste your time here. read more

GO ANYWHERE ELSE!!!!!! I had my prescription filled here the first time, with no issues. The second time I ended up running out halfway through the month. I thought this was a mess up on my part, maybe I'd lost them or something. I called the doctor and got an emergency refill. This time I counted them once I got home, only to find that they'd shorted me once agaIn. I spent 3 days dizzy, nauseous, and going through withdrawals all because someone in this pharmacy can't do their job. I'll be filling at the Jefferson from now on. It's worth the three dollars more. I promise. read more

CVS Pharmacy in Palmyra VA doesn't even deserve 1 star. I have never had a good experience at this pharmacy. Customer service is TERRIBLE!

Went to fill a new script and Anne Catron the pharmacist proceeded to speak to me about my re-fills for my nicotine lozenges which I was not there to re-fill. Had seen my doctor the same day and discovered CVS called his office and stated they would not fill until I saw him. Furthermore they stated I wanted to talk to doctor about quitting the lozenges which is totally false. I have documentation from doctor that states I can continue to take them along with my stats on weight,blood pressure,and oxygen intake. Anne stated she has to actually speak with doctor before any re-fills. Will be speaking with general manager as well as corporate office. read more

The absolute worst CVS I have ever been to. The staff are great, however, management stinks. Never enough staff working, promised perception(s) are NEVER ready on time. If you can go to another location, do so. read more

I have to say I do not give this kind of review unless it is deserved. Without fail I plan for half an hour to pick up a prescription that was texted as ready to pick up. Today was no exception and it is NOT because there were lots of people there either. Either inside or in the drive in I just plan on being ignored until they feel it is time they recognized the fact a customer is waiting. I have finally had enough and had to say something - this is inexcusable for it to happen this many times over the years. read more

This CVS has gone from poor to horrible in the past year. The pharmacy is always under staffed. This past week I waited in line, in the store, at the pharmacy to pick up a prescription for 10 minutes and observed not a single customer being waited on. The pharmacist said twice that they would be with us as soon as possible while answering multiple phone calls. I left out of complete frustration without my Rx. I went back today to try again, waited in my car for over 10 minutes being second in line. I reached the window and waited another five minutes to speak to someone only to find out my Rx was on back order. This kind of service has been the norm for months now. I can't justify patronizing this business any longer due to the horrendous customer service. Jefferson pharmacy will be receiving my business from now on. read more

I had the misfortune of encountering the lack of customer service at this CVS location around the Christmas Holiday. My 9 month old had stomach issues and was up crying most of the night before. I was in the area visiting relatives and had been instructed by the pediatrician to stop by a pharmacy the next morning. I looked up the business hours on the store website and according to the website they open at 7:00. I arrived early at 6:50 and sat patiently in the parking lot to wait for the store to open. Store employees saw me in my car and smiled at me as they went to the door and let themselves in. I did not see anyone come to unlock the door at 7:00. I tried the door and it was still locked. I called the store to ask their hours and was told that they do not open until 8:00. I let them know that I was the woman in the parking lot waiting for them to open and asked if there was anywhere else that might sell the particular product I needed. I let them know that I was not from the area and did not know what other stores there were. I was directed to a Wal Mart on the other side of town, only to find that there was a Food Lion right around the corner. I think it would have been nice on their part if as the store employees were unlocking the door someone could have asked if I needed anything, or let me know that the store was not opening. The employee I spoke with acted like I was putting her out when I asked if she could refer me to another store. She actually laughed when I asked where the WalMart was. The employee argued with me about the store hours and told me it wasn't her fault the website was wrong. Where is their sense of Southern Hospitality? read more

I have been going to this CVS for many years and the pharmacy is always busy, mainly because we have a lot of retirees in the area. Although most of the employees at the pharmacy are friendly and helpful, all things considered, there has been several in the past 10 years that have shined more than others. Virginia, who has assisted me in recent months, is one of these employees! She is always very friendly and very helpful when i have to call about a prescription or visit the store! She always goes above and beyond, which we all know can be a rarity in customer service these days--thanks Virginia!!! read more

Pharmacist John Bauer very unprofessional and does not take the time to explain things to customers. The Pharmacy is Always running behind even when given time (Days) in advance to fill prescriptions. Oddly enough this doesn't seem to be the case when the female counterpart in working as the pharmacist. I am planning to speak with my Physician and change to a different pharmacy to get away from this guy. If Palmyra was larger I would have already moved to a different one but was only just made aware that there is an alternative to use. read more