Made 4 different trips back to the pharmacy throughout the day. This was for a very simple prescription, non-narcotic and should be super easy to fill. Every time they came back they acted like I was bothering them and then said they needed another hour. No apologies, no attempt to make it right or hurry up. They could care less if I ever came back. Everything from this point forward will go through Walgreen's, which is a million times better. read more

If I could give a negative star rating, I would. The people at this CVS, including a male pharmacist and the single rudest woman I've ever met in my life, are terrible. I'm actually reporting it to corporate because my experience was so bad. They insulted me, they were rude to me, and I left literally in tears because of the way they treated me. We were just driving through on our trip home in another state. They refused to help me at all, and then literally insulted me. I couldn't believe it. The pharmacist says "Oh, I can see why she must need this medication" regarding an anti-depressant. I'm so upset, I can't even put it into words. It wasn't the only comment like that, but it was the worst in my opinion. CVS really needs to either close this location or at least let the people working December 30, 2024 at 5:30 pm go. I have done all of my prescriptions with CVS for years and I may re-evaluate that after my experience. I've certainly never expected to be insulted at a pharmacy before. Wow. read more

Both the pharmacy and the minute clinic employee were awesome. They quickly took care of me. Thank you for getting me in so quickly and getting my medication quickly. read more

Worst minute clinic ever, seems to never be open. Besides the clinic the regular worker seem to be useless too. Save yourself some time and visit any other cvs ! Even walgreens or walmart could be better read more

They're 50/50 hit or miss at this store Been using them for five years so I know what I'm talking about phone communication is out A I has you in a rabbit hole No one will answer the phone even to report wrong medication being dispensed no one cares your just a number and a dollar bill.... Good luck if you the blue pill read more

Prescriptions are never done on time and closing for lunch is absurd for those of us who work and have the same break time. I had two prescriptions that should have been ready. After waiting on line for nearly 15 minutes, and only was ready, the cashier sent me to the drop off line. After ten minutes and that line not moving I gave up, went home and called. They told me it would be ready the next day. I called the next day and was told it would not be ready until after 5pm. I can't drive in the dark so I had to wait until the following day. Definitely making a change. read more

This is the WORST Minute Clinic ever. I made an appointment yesterday for 10:30. I didn't realize I was supposed to receive a confirmation text (my bad, I saw the appointment on the website). I showed up for my appointment and the kiosk wouldn't let me check in without a confirmation code. It also said there were no walk-ins available for today. We waited for the nurse to come out of the treatment room that said "patient visit in progress" on the door to see if there might be an opening anyway. She was in there until after 11:00 when someone else checked in. She actually came out and had no patient in there with her. I could have been seen along with another person too if she wasn't so lazy. We heard her talking and figured it was with a patient but now I have to assume it was likely a personal phone call. read more

By far the worst pharmacy in the world. Not even a doctor is behind the counter to even understand how medication's work. everyone thinks it's a joke there and they will put you in back of the line when they know you are in pain at your last leg they don't care. So unprofessional. I hope that there headquarters replaces everybody someday and sees what a terrible of a place it is. I can even prove it. read more

pharmacy refuses to answer question on the products they sell... i was told to Google it... pharmacist was from Brooklyn New York

These are too close to Walgreens for me to consider frequenting. Prescriptions are NEVER ready on time, and often screwed up. Had to wait nearly an hour after my appointment time to get my flu shot last year. I won't even waste any more time on this review... read more

This review is for the Minute Clinic Covid Testing only (at One Old Kings Rd, Palm Coast, FL). The CVS itself is great. My husband, son and I required negative Covid test results as well as proof of vaccination to get on a cruise within 2 days of the cruise out of Miami. We drove from NY to FL for this trip. Since my family lives in Palm Coast (since the 90s) we were going to get tested there just before our trip. We scheduled the appointment and got notifications via text to our phone with reminders of the date/time. My fault, but I missed the video sent by text which I believe was sent just before our schedules times (10:05, 10;20 & 10:50 on 12/19/21). We arrived a bit confused as we normally get our covid tests at urgent care or our own doctor's office but have had 2 to 3 covid vaccine shots each at CVS where you just walk in and tell them you arrived for the appointment. In NY (Long Island) we have "always" had such kind and helpful medical care workers for our vaccines. We entered the CVS by seeing someone sign in on the kiosk behind the minute clinic desk that had no workers in sight so my husband started signing in. In the middle of filling it out, the gentleman doing the testing (and possibly other minute clinic medical services) in the room on the right asked what we were there for and he was kind and said not to worry about signing in and took my husband in and conducted the test (where you do it yourself, which we were not used to but gladly obliged). While my husband was walking out of the room, a woman in the left room exits and asks what we were there for. I explained "covid testing". She immediately started raising her voice showing absolute disgust saying " You needed to stay in your car and wait for a call !" I apologized nicely saying I didn't know that & she again was rude and said how it clearly stated that in the directions when you sign up for the testing. I then explained we didn't know and my husband chimed in and said that he just got tested & the gentleman didn't tell us either. She then gave the gentleman another look of disgust like she was pissed off at him for conducting the test without calling him first. She then says to the gentleman (about us), "They're saying that you don't need to get a call first before testing". I immediately explained "none of us said that, we merely said we didn't know" and explained we were all just tested and do not have covid but need it for a cruise. I have to say, everyone says how nice Floridians are...this woman was NASTY NASTY NASTY! she embarrassed us in front of the whole store like we were such idiots and that we acted like we didn't have to abide by the rules. She was so rude to the nice gentleman co-worker and is by far the rudest worker I've ever come in contact with. There was no need to be so rude and she obviously should not be in the medical field. This is my first negative review ever. You earned it rude lady. I hope she finds work elsewhere because it saddens me that she works in the same town as my loving sweet soft spoken parents. Honestly I've never been more angry and humiliated by her attitude in my life and I'm a New Yorker. Thank you to the gentleman who was kind and didn't give us a hard time about us accidentally not following directions. Wish I got the woman's name but she'll know who she is. Thank goodness we were negative and had a great cruise. I would have said something to her at the time but that's not me & we also needed this test done. Again, CVS itself is not the problem, that woman is. Proceed with caution or you'll be mocked in front of an audience too read more

A prescription was placed 10 days ago. Was told will be ready for pick up after 7:00 pm yesterday. Went after work today and was told No we don't have it yet, and didn't know when it would be in. This is the third time they have done this. The people working there are some of the most unfriendly, uncaring people I've ever experienced. It's like they enjoy being nasty to people and messing with their medications like it's a game. If you don't like helping people maybe this isn't the job for you, or do you enjoy playing games with people's lives. read more

I wish I could give this pharmacy zero stars, but I cannot...pharmacy personnel are so rude, and condescending...NEVER GO HERE!!!!...The negative reviews are accurate! read more

This pharmacy has the most rude staff!!! They are beyond lazy and unhelpful. Something as simple as trying to update my insurance information over the phone so someone else can pick up my prescription since I'm sick is a completely foreign concept for them! They also do not understand how to start working with 1 patient and finishing up with them. The pharmacy (Ramerez or Raymond I believe) needs to go back and take a customer service class. It will make for a much better customer / pharmacist experience. read more

Clark was kind and help a senior with a heavy load of soda to my car. CVS is the place where I can pick things up fast and they always have sale items read more

I have nothing but respect for the pharmacy personal. They'll always go above and beyond to help . Best CVS I've gone to.

All CVS stores stopped selling tobacco a while ago. I respect that. This CVS earns 5 stars because if the people who work here. Without exception this is the best drug store I've ever been to. Until today, it never occurred to me to Yelp them but they rock! RX always accurate & pharmacists know their stuff. Minute Clinic is staffed by caring, knowledgeable Nurse Practitioners. This Minute Clinic is a much better option than Urgent Care if you just need an antibiotic or basic medical service. Check in online then arrive when it's your turn. Awesome idea! Much better than waiting in a room full of sick ppl. The front end staff is fantastic! Always ready to help a person find something quickly. These ppl move fast. Lines move fast. They are always good about writing rain checks if they sell out of sale items. Store is always clean! Staff always courteous & professional. Bathrooms always clean too. Good chain but this exact CVS is the best! read more

See all

Terrible customer service, so, so rude!! It took 20 minutes to get one simple question answered because I was on hold for19 minutes and had to explain my very simple question to every person who answered the phone because once I was put on hold someone new would pick up the phone and the process started over. The worst part was being interrupted MID WORD as the the person started asking me questions about first and last name and birthday, I was literally in the middle of a word when she started rattling off questions. Won't be using this pharmacy again! read more

I came to get my perscription and it was high. I asked to run good rx and jordan said we'd have to come back in 30 minutes. Then she did run it and said it was more. That was a lie, I used it the previous month. I called Walmart and without any insurance it was more than 50% less. Bye bye rude people at cvs!!! read more

Waited at the drive thru for 10 minutes. Pharmacist said something garbled over the intercom and no more contact at all. Repeatedly pressed the "Call Button" after 5 minutes and still nothing. The counter served several customers and there was a lot of staff available. Sticking with Walgreen's and Publix. read more

If you want to get tested for COVID-19 DO NOT come to this location. Waited well over an hour to be told the system was down and nothing could be done for testing. Extremely inefficient! read more

Quick pharmacy and did some shopping. There was a lady at the checkout named MARCIE. Probably one of the nicest and most helpful people I ever met. read more

Today I encountered a negative pharmacy technician. Usually this location is friendly and helpful but not today. Instead of the usual "can do" attitude it was quite the opposite. When I asked if the other cvs location could fill it faster she said it would take her over hour and half to transfer. Never encountered waiting over 3 hours for a prescription. read more

I spent over 45 minutes in the drive thru lane at CVS today. There were only 3 cars in front of me when I arrived. When I reached the window I waited 10 minutes as there was only one woman working both the drive thru and front counter. There were two other people in the pharmacy who never lifted a finger to help this woman. It represents a complete disregard for customer service. read more

Always friendly employees. Manager greets you like you are important. Prescriptions are filled on time and correctly.

This review is specific only to this location at 292 Palm Coast Pkwy. The staff is caring, prescriptions are filled correctly and in a timely manner, and it's always nice to do business with pleasant, helpful people, especially if you happen to be stressed out with a sick family member at home. I'm glad these people are in my neighborhood! read more