I just don't understand the companies decision to put in a touchscreen for customers to use at the pharmacy to check in to get their prescription. It's bad enough that we have to self check out at the front of the store but now we have touch a screen that every sick customer uses? Please tell me how this is keeping CVS pharmacy customers safe? Please explain why? You are consciously cross contaminating your customers and then letting them wander around and touch more items to spread germs! Wow CVS! Customers who visit pharmacy's are typically SICK! read more

I've been getting my scripts from this cvs for a couple of months now and I have reached a conclusion. That the feeling of getting waterboarded and dealing with this pharmacy is very similar. Its organization is completely dysfunctional, its communication is awful, and the pharmaceutical staff range from hellspawn to incompetent to just meh. Going to this place fills me with existential dread and you will join me as you are inconvenienced every step of the way. read more

The terrible service is the best part of this location. The worst part, the incredibly obnoxious condescending bully that is "Kimn". She is an unfunny clown. There has yet to be a kind word ever said. She slams the phone in my ears and even slammed the window (after waiting in line for 20 minutes) because it was her lunch hour. As if only she can run all of CVS. She is so rude and nasty it's a disgrace. When she demanded I come down because she was too busy to answer a question I asked her why she thought that type of behavior was ok and she went off. Talking over me and had her minion tell me I should change pharmacy to Walgreens. That was the best advise I ever got from this cesspool of low quality losers. Since Walgreens got wise to separate from her it's probably a safe place to go for my prescriptions. CVS, get wise. This is a 1 star location and I understand why! read more

Well I would like to start by saying Happy New Year. I'm grateful to be walking still and I made it through the year. With that being said I would like all Palm City residents to know this pharmacy is the best pharmacy I have ever been to.I would like to say thank you so much Kim for being as busy as you are, but still somehow you always taking your time to care about me as person and explain things to me. Kim is definitely a pharmacist that cares about your well-being not just processes what Doctor scripps she receives. And Jennifer, thank you so much for having the patience with me going back-and-forth answering questions calling other pharmacies. If you don't have it, you always go over and beyond to look for things for me and I appreciate that. I am very grateful that I have found this Pharmacy. They worked very hard in caring about their clients.. so yes people that do a great job in keeping customers comfortable and coming back year after year, yes they deserve to hear, Thank you for being amazing pharmacist. KIM AND JENNIFER Happy New Year.. These Ladies deserve a very "Nice" RAISE...$$ read more

I rated this one star because of our young age in the store, they accused us of shoplifting. From the beginning, the service was horrible and they were very rude. Just because we were walking around for a while, and taking our time, they accused us of shoplifting. They said to our faces, that it was our fault that we were taking away their workers time to follow us around, which told us that they had no respect for our privacy. Even when they asked us if we were looking around for anything specific, and our response was yes, they got very annoyed. Plus, they didn't help at all, they clearly were expecting us to say no as an answer, and walk away. We are NEVER going back because of the disrespect and having no rights of have privacy. We do not recommend coming here. (Please talk to your workers about this incident). read more

this pharmacy is terrible! no one works! they didn't have my medication in stock and the prescription was sent a week in advance, I called the day before to see when it would be ready and only THEN did they tell me they did not have the Medicine in stock. they told me they could order it and it would probably take a week. therefore, bc they didn't let me know when they got the prescription in so I could call around to other pharmacies, I then had to go off the medicine and back onto it. Everyone here has an attitude and I feel like no one knows what's going on. I've never been to a worse CVS. read more

If my insurance didn't force me to use this pharmacy, I never would. They have such horrible customer service, it's like they know you have no choice! Do they even train the people they hire before putting them out to work with the public? They show no knowledge and no willingness to help. read more

This is pharmacy is the slowest I've ever been to. They need to increase the number of staff, or work out a better system. It's insane that they haven't figured out that they need more staff. If you want to stand in line for an hour, this is the place for you. read more

This is the worst pharmacy experience I've ever had. Terrible customer service, never enough staff, medications are always out of stock (supposedly), and they make you do all the work by having to call in to initiate refills. I've never had a worse experience than I had at this CVS. save yourself a ton of headaches and find another pharmacy. read more

Never have medication in stock. The texts are in helpful . The phone wait time is ridiculous. They are useless and really couldn't care less. read more

I've been dealing with their incompetence for years because my insurance insists I go there. I receive alerts that my medication is ready; when I get there and it isn't, I show them the text, their response is the same...we don't know why you're receiving this message. Two medications have similar names; I can't tell you how many times they fill the wrong one! I'm worried about my elderly mother taking the wrong medication. In addition, I've never seen a staff move so slow. So slow that it's beyond rude. read more

Came here and get my prescription refilled and just walk down the aisle looking at what they have here and what is new and what I would need. read more

I went to cvs in palm city today and purchase facial cleansing cloth, 5.19 and by one he et one half off. The clerk rang up my order, at 5.19 for both, I did not realize the mistake until after the order was paid. I told the clerk it was buy one get one 50% off soo she had to refund my money and re-ring my order, only to ring it up at 5.99 and 2.99. So she tells me that is the correct price, which it was marked 5.19 and with the bogo50%. By this time there in a line forming behind me and my bag of ice is melting so I told the cashier that this is the 3rd time that I purchased a something that store that it rings up different than the price marked. Needless to say I will use the pharmacy but I will never buy anything from the front store. read more

Had my car window shattered, wallet stolen and someone drove to this CVS and bought 2 $500 visa gift cards with my debit card. Apparently he tried to swipe a 3rd card and it didn't go through due to insufficient funds. I worked at Walgreens and know for a fact you are supposed to ID people buying gift cards worth more than $100... so please tell me why whoever was working did not ID this asshole that stole $1000 from me??? I know the stolen wallet and break in is not their fault but this could've been stopped. Really dropped the ball on this one....... read more

I have been using this pharmacy for quite awhile now. They are always friendly and eager to answer any questions that I may have. Additionally, they keep me up to date on any of my prescription renewals and alert me when my prescriptions are ready for pick-up. read more

This review is for the CVS retail section and not the pharmacy. To be fair, the only reason I ever shop at CVS is for the sales on groceries, etc. which are the items listed on the front and back pages of their weekly circular. The items on the inside of the circular (usually makeup and health and beauty products) are way overpriced, even when they are on sale. I frequently receive 40% off coupons on one item and in using the coupon the price is slightly better than what I would pay elsewhere. I was at CVS on Sunday, 01-27-19 in Palm City. I attempted to use my 40% off coupon on a box of cat litter that was normally priced at $11.99. However, the litter was already on sale, reduced by $1.75, so the cashier said I couldn't use the coupon. I understood. That made sense. I declined buying the litter even at their discount because I could still get it cheaper at Publix. I then looked around the store for something else to buy with my coupon. I went up to the register with one bottle of Aveeno moisturizer cream. It was priced at $10.99. The same cashier said "Oh, you can't use it on this either because this is buy one get the 2nd for half off." I replied I was only buying one, so it would be FULL price and not on sale and that the sale only applied if you were buying two. $10.99 was the actual, non-sale price. She replied the computer would not let her bypass it and that "they" have asked to have that changed, acknowledging what I was saying was correct. If you buy one, it is regular price and NOT ON SALE. I said "This is insane." and left. I will not be returning. I already threw out my CVS card and stopped the emails they send. read more

2 hours late filling a scrip. When asked why it took so long after the quoted time, tech said we are over worked and under staffed. Great to tell a customer. Only reason I went there is because Walgreens had just as bad customer service. I guess we will try Publix pharmacy note. read more