I am there several so often! Not for prescriptions, yet several stores mgmt & staff are above & beyond. Always make a day better. Chance an ideal member, watching out for employees & the community of shoppers. I can list beyond-that would be EVERYONE. Even at moments b4 closing when my husband on way home from work!!! read more

Used to be one of the best pharmacies in the Milford Orange area. Now I literally have to wait at least 30 minutes to an hour or more just to pick up a script. The drive through is the worst - on average have to wait over an hour. CVS needs to hire more and more effective window employees for this location just to keep up. I've sadly already switched away from this pharmacy once and don't want to have to again. The store itself is always out of stock now especially on the makeup aisle. It's sad read more

Absolutely no patient concern. Waited a week for diabetes meds. Finally called on Saturday ( literally running out) to be told wrong diagnosis on the script and I would have to wait till Monday. I have been getting the same meds from this pharmacy for 15 years. Asked if they couldn't use the same diagnoses that was used the last time. No and basically nothing could be done until they contacted the doctor.. No patient compassion... I will be looking into another pharmacy . read more

Went to pickup a prescription at 9:00am Sat., pharmacy opens at 9. At 9:15 I inquired and was told the pharmacist did not show up. They were trying to contact someone. At 9:30 they were still not open and did not know if they would. I was told it happens frequently. This is absolutely unacceptable. People rely on pharmacy's for their medication. Elderly have to arrange for transportation to and from, and there is NO excuse for not being reliable. People need to be held accountable. I strongly urge people NOT to utilize or rely on this pharmacy. read more

When to pick up my medicine and purchase a couple items very nice customer service and very helpful will go again

I needed my blood pressure med refilled and found out through my CVS app that it needed renewal from my doctor. 30 minutes later my doctors office approved and sent the refill to this CVS in orange ct. Where I have been filling my meds for 10 years. 2 days later my med was not refilled. I tried calling the store and no answer. I finally went to the store and after waiting on line for 20 minutes I was told that it was not refilled yet. They recently let go of a few employees and were behind. Two days? That makes no sense. She expedited my order and was told I had to wait 20 more minutes. The tech told me that they stopped answering the phones. No apology, no explanation except that they were busy. This excuse is not acceptable..I will begin to search for a new location in the morning. read more

I can't even count how many times I've been disappointed and wasted my time trying to get scripts at this place. The people work hard, they are just over leveraged based on demand of this location. CVS headquarters get you shot together and expand this pharmacy to meet the demand. You lost another customer. read more

Absolutely the worst pharmacy CVS location in the United States. The employees literally make things up. They claim they have certain return policies, when in fact they didn't. In addition they double billed your FSA cards fattening their wallets and screwing over customers. Steer clear of using the Orange CT CVS unless you want to get ripped off. read more

They can't seem to get their pricing correct. They have a discount that doesn't add up at the counter & then they fight you over it. I just paid & left because it wasn't worth the argument & inconveniencing other partons, so beware that their discounts don't seem to carry to the front. read more

While I cannot comment about the pharmacy,Fransisco at the front is great at helping you out with any photo needs you have. He was very polite and explained how to use the photo imager which was a bit confusing. read more

I have been using the CVS pharmacy in Orange CT for over 10 years for family prescriptions. Unfortunately we have a lot of prescriptions each month. The pharmacy staff are amazing. They are always friendly and helpful. There have been many situations over the years in which I needed assistance dealing with prescription refills that had issues not typical of a refill and they were always able to remedy the problem. I highly recommend using them for your prescription needs. The store on the other hand has some issues. Over the past few years the customer service has gone down a bit. read more

The pharmacist and staff seem very harried and are working in a very intense place. No complaints about them at all. They deserve five stars. But it seems their corporate influence is very greedy and overreaching in their approach. They have texted me a bunch of times, even I tell them I do not wish to be communicated in this way. Once a staffer called and asked if I wish to change a certain Rx to another brand. When did she get her medical degree??? Also, if you have a costly Rx they will hound you to put it on automatic refill. Have told them NOT to do this, but staff say its from corporate. Greedy, greedy, greedy. Is the CFO in charge? read more

Literally the WORST cvs pharmacy to ever go to. No one can give help you and no one can even tell you where to stand in their ridiculously long and unsafe lines. They're not making anyone follow the rules and it's just a free for all. Never going back there. read more

I've been going to the Orange CT store for several years now. My usual reason is for the Pharmacy, I have always received excellent service from the entire Pharmacy crew. My prescriptions are filled very quickly while I wait and the staff are always friendly and helpful. I don't know every single persons name there but the Pharmacists Dave and Shannon are excellent as are the techs, Mark, Donna, and Geri. read more

I went to this location on 11/20/18 to get my yearly flu shot. There was a tall gentleman with glass on the phone in the pharmacy department being totally rude to someone on the phone constantly putting them on hold to verbally blast them out loud for not having their information correct. Then finally finds a way to get them off the home, then proceeded to start pounding the keyboard and ignore for another 15 minutes and never acknowledged I was in his presence . I finally broke the silence by asking is there a better time to return today for my flu shot. Only at this time did he speak stating your better off coming back after thanksgiving. I asked do you have the shots available. He stated yes but he is busy. Mind you I was the only person in the pharmacy department at this time. I stated to him, you seen my flu shot form sitting here on the counter as you scoffed at it when l pleased it on the counter then proceed to ignore me for than 25 minutes as you were rude to the person of the phone. What kind of customer service is this. I will never use your store again and will inform my staff to not come to this locations for any medicine / flu shot needs as this tall white gentleman with glasses has a horrible attitude. I understand we all have bad days but you chose to be a public servent to assistance us with our prescriptions and shots needs and should conduct yourself as a professional at all times young man. CVS please fix this young man attitude ASAP or your store / pharmacy will suffer the consequences of his actions. read more

Stay away!!! They chewed up 3 lunch hours in a row. I mean, while lunch hours plus travel time. First day I waited an hour and they didn't have what was on the prescription. Second day they told me it was ordered wrong, the order will be placed and in the next morning. Just went again (at lunch) and the order wasn't ready yet, they put it together after 45 more minutes of waiting, the price they gave me was different then on day 1. I asked them if I could open the bag because I didn't trust them. Of course they got it wrong, the syringes weren't right which caused it to be a lot more money. They said the ones on the prescription were on back ordered so they switched them. I never had any issues with Walgreens in another state, figured I would give CVS a try for convenience of going at lunch. Never again! If I could give them negative stars, I would. After this experience, I may have to get another prescription for anxiety, lol. I mean, isn't this what you do? Prescriptions? How incompetent can you be and still have a job? They should all get jobs in the government, or weather people. read more

While walking up to the counter to check out, the employee was talking to another about how sick she was. While checking out, she sounded horrible and was coughing!! Managers, please tell your employees to not come to work sick. CVS customers don't want to come to CVS to GET sick! read more

I come to this cvs regularly and always get the rewards coupons, sometimes including bonus cash. The last time I was in I gave my phone number for my card and received $3 extra bucks. I just went in and tried to use my coupon and the woman wouldn't let me because it "didn't match up" to my card... even though I only have one card? Then after ringing out I didn't receive any coupons or my $3 reward back that I apparently can't use now. I asked her why I don't get the usual coupon receipt and she said rudely "because you didn't use the right card." I realize that $3 is not a big deal and I honestly didn't have time to argue with the cashier any further but I didn't appreciate being treated like I was trying to pull one over on her or something when I was just trying to use a coupon I earned by shopping at the store regularly. read more