I'm sorry that the individuals who have reviewed this location negatively have had bad experiences. Personally, I have had nothing but the opposite! _EVERY_SINGLE_TIME_ I visit this location, I am met with professionalism and superior customer service that I feel compelled to write about. read more

I really don't appreciate having the window slammed shut in my face at the pharmacy. My prescription is ready and it's 1:28pm. Your break starts at 1:30 you fat lazy bitch. I literally passed you as you raced to the ice cream truck outside. read more

Weekly shopping and hard working staff even when all ways short handed. The Community needs them but they need Security and More Help. Very Clean and Everything you need and more. In a pinch Clean and Very Organized CVS. Great Pharmacy and ManagersStaff are Helpful for Reallllll. read more

CVS Pharmacy - a white bag with a red cvs logo - Drugstores Near Me - OAKVILLE, Connecticut

Responsive and very patient staff, helping customers and providing good service at both cashier and prescription sections

Terrible. Their service is extremely slow and workers are miserable! A line of 8 customers at pharmacy and 1 worker. Oh and they just opened back up after their lunch! read more

Needed to speak with the pharmacy to correct a prescription issue. The pharmacist couldn't have been more in a hurry actually kind of rude. I was told my prescription was being filled with no mention of a wait time. I went to the pharmacy in about an hour after the phone call. The pharmacy line was about 10 customers long, finally i was waited on and told that my prescription was not ready but they would rush it and it would take about an hour. Why couldn't the pharmacist tell me there would be a wait while I was on the phone. Everyone is in a rush. I had a similar experience the last time I picked up a prescription. CVS should hire more employees or don't take on the business you cannot handle. read more

Listen, I'm not the kind of Yelper that's out to bash anyone and I'm definitely not the kind that writes reviews on places like Pharmacy's. I mean, if you go to Yelp for Pharmacy reviews that's fine, I get it. I'm more likely to just go to the nearest Pharmacy to get what I need and call it a day. Which is what I did in this case and let me tell you...this place blows harder than Dizzy Gillespie during a trumpet solo. It's just bad, that's the beginning, middle, and end of that story. We were actually kind of forced into going to the Pharmacy when our insurance changed and we really had no other option. The 4 times we've been, there was always some kind of dumb mis-understanding, mix-up or just general mind numbingly ridiculous interaction with someone. Birthday mix-ups, wrong names, prescription not ready...you name it, they covered it. Beyond the Pharmacy itself, the rest of the place is equally miles under par. Non-sensical aisle layouts, long lines with just one cashier and an overall SUPER sketchy clientele. We've since decided to drive the extra few miles to avoid this place and that was a smart decision. read more

While in prior years I have been impressed by the gentleman pharmacist that I dealt with, currently, CVS has some major problems. Apparently due to staffing shortages the pharmacy is over a week late filling prescriptions, closed the drive-thru lane, typically has 8 customers waiting in line for the prescription counter, fills prescriptions that are not required and cannot be turned off, sending erroneous text messages with regard to prescription status and indicating failure of the doctors offices to submit prescriptions...which prescriptions I have verified that my doctor's office sent. Recently a daily prescription I take ran out and have not had the medication for over a week. I also checked the CVS on West Main St. in Waterbury and they are in a similar situation with even longer lines. I am a senior with back issues and I cannot stand in line for an hour. It would be nice if someone could at least answer the telephone. After searching with Google, apparently CVS has problems nationally, not just CT, and was fined by the State of California. Unfortunately, CVS is the 'preferred' pharmacy by AETNA Medicare which means that if I go to another non-preferred pharmacy, I will have to pay more for my prescriptions. AETNA and CVS need to get their act together. read more

The Dr called in the prescription to this location, her choice not mine. I went the next day to pick it up. Someone named Jonathan was having difficulty even finding where he had put it. I expected it to be filled since it had been 24 hours. Then he mentioned he didn't have something. In my experience, when a pharmacy doesn't have something, they order it and receive it rather quickly. He said to come back in 10 min. When I went back he said he called the Dr who ok'd the substitute, said he spoke to the nurse. I mentioned there is no nurse at this office, he insisted he spoke to the nurse. Well, when I got to the office the Dr was upset that this was NOT what was ordered and I needed to take it back, stunned because "they order this there all the time." Well this interfered with the evening and following day plan of administering meds. When I looked at the prescription to call the pharmacy, I noticed a completely different Dr's name, address and Phone# on it. No wonder Jonathan talked to a nurse, it was the WRONG place! When I explained, he argued he was right. no apology, no offer to get it corrected. I suggest you stay far away from here if you want your prescription filled correctly. read more

Worst pharmacy there ever was. Did you know they have a pharmacist that plays god. Even though your Doctor says you need the medication and gives you a prescription for it, he will not fill it! Worst customer service I've ever been subjected to! read more

Just awful unorganized and poor front staff. Rude male front worker very snippy and unhelpful. Shelves are messy and products where leaky. Way better idea to go up the road to rite aid. read more