I have been to this pharmacy several times and find that it is truly not the normal in pharmacies…read more They special order things for you when needed and they explain in a very down to earth way about what you need to know about your purchase.

Quick service ! Nice people - not you typical CVS. They remembered my name !read more

Customer service was so great! Employees in the pharmacy were friendly and ready to support me!…read more I'm in town visiting and would definitely come back to this location!

I don't know the name of the man I spoke with in the pharmacy 4 times today, but he was by far the…read morerudest, most condescending, liar I have ever spoken to. I went to order my prescription today and it was over $200 in the app. This medication is usually $10. I called CVS and he told me the systems were down and to call back in an hour (lie #1). I called back well over an hour later and the same person answered. He told me my medication couldn't be filled at all. When I asked why, he said it was because my prescription is a controlled substance (it isn't) and my doctor doesn't have a valid license (he does). I told him that the medication isn't a controlled substance and, if it was, I couldn't have gotten it from the same telehealth provider multiple times before. He then told me telehealth providers can prescribe controlled substances (another lie) but this dr couldn't. I called my doctor and checked the FDA site to confirm that neither of these things were true. I then called CVS a third time and the same man answered. This time, he said he must have been looking at the wrong medication when he advised me of that, which doesn't even make sense because I don't take a single controlled substance. At this point, he was very clearly annoyed that I was calling and ended the call by saying my Dr still wasn't licensed and disconnecting the line. I did some more digging and found that my doctor has had a valid, active license in VA for years and it is not set to expire for almost a year. This was confirmed on the state database, which I trust more than the guy who doesn't even seem to know which medications he is talking about. I then submitted a message in the CVS app detailing the above and asking for a resolution as I am clearly getting the run-around. The same man called me back and was immediately incredibly rude. He spoke down to me, continuously talked over me, and wouldn't listen to a single thing I said. He would not take the license info and insisted that I was wrong. When I tried to ask follow-up questions, he would raise his voice. After about 3 minutes of back-and-forth, I asked to speak with someone else. He told me there was nobody else. I know, as well as anyone, that he was not the CEO of CVS, so there must be someone above him. I also know that at 10am on a Saturday, he is not the only person working in the pharmacy. When I called him on that, he hung up on me. I immediately called the pharmacy back and spoke with someone else (finally) who told me he was someone from out of state and if I wanted help from someone I may have to wait for the regular pharmacist to return next week. I did some digging and called the 800 number to file a complaint. The rep I spoke with there was amazing. She was able to review their systems and confirm that there was no issue preventing them from filling the prescription and he was just lying to me. Suddenly, the price, "controlled substance" status, and the unlicensed provider issue were resolved. Shocker. If this is the service you all offer, I can see why the rating is as low as it is.

A quick stop at Walgreens today, to talk with the pharmacist and to pick up some toothpaste…read more Re. the pharmacy. My husband had a one-time prescription filled at this Walgreens pharmacy a few weeks ago for a medication to prevent altitude sickness for an upcoming hiking trip to Nepal. It was a one-time prescription with no refills. Our Walgreens on-line account is also set to "no automatic refills." However, we have been receiving a large volume of irritating emails and texts from Walgreens asking us to pick up a refill for this prescription. Using the online "cancel" feature was not successful, so we dropped into the pharmacy to ask the pharmacist to correct this. It appears to be corrected now although there was no explanation for how this happened and how to prevent it in the future. We also picked up a toothpaste, which was on sale. The check-out clerk was friendly enough, but I was disappointed that she didn't ask whether we wanted to use our Walgreen Rewards Points, as I had forgotten to mention this.

I transferred from prescription from 2 different CVS' and a different Walgreens to here -- and I'm…read moreso happy I did! I'm not even from here, but this is hands down one of the best Walgreens I've been to in my life. The pharmacist was amazing over the phone in person. It was quick and painless to get my prescription. The store itself was super clean, cute and had wonderful staff. Highly recommend!

Yesterday ended my willingness to continue using the CVS Culpeper location. They do not follow…read morethrough with Physician contacts or notifying their customer of any issues of obtaining a response. Their customers' needs appear to be a low priority. The attitude of pharmacists on phone is curt and dismissive.

I have had to use this location as I live in Bealeton and this is the closest CVS. I will never use…read morethem again. I am a stage 4 cancer patient who has been using pain meds for close to a year. Today, I was told that this pharmacy will no longer fill my pain medication prescriptions for reasons that are still not very clear. Good to know the pharmacists care for the people in their area. Not.

Nice and relatively new. Well stocked. Cashier drove me nuts complaining about the previous…read morecustomer to the manager while ringing me up. This was not the time and I had to endure her shrill voice while she vented. The manager did not do anything during this time. First visit was unpleasant because of this situation.

Most of the time, the chain stores can get a bad rep for being a "big box" store, but I love the…read moreCVS chains. What I like about the CVS Pharmacies is that you can go to any of the area stores and they've got your info in the database. When living in a rural area it's nice to have a pharmacy in any direction you have to go. The Orange CVS Pharmacy has a great staff that treats you like the neighbor that you are and so you get the local pharmacy feel. It's also nice to call in your orders, go to the drive-through or use the mobile app for refills.

I have the utmost faith and confidence in Faith Klein. I've relied on the dependability,…read moreconsistency, and knowledge of Faith Klein and ALL the hardworking staff in the pharmacy dept. faith always has time for a question or needed information. Pharmacies are busy and sometimes I wait. But I'd rather wait at Safeway for my turn any day I received the same generous support from Safeway Pharmacy that I did when I used the Pharmacy of Culpeper. And I never thought I'd find such excellentness again. I did though.

Very nice waiting room in Culpeper Safeway Pharmacy. Pharmacist Faith Klein is not helpful. They…read moredo give a 10% off grocery bill for getting a vaccination, which is nice.

Back when this place was in business, it was a big part of Luray's local identity.read more

This is the slowest pharmacy! I sat in the drive thru for 20 minutes and the line never moved!read more

Their pharmacy staff is completely incompetent. Their store policies regarding Goodrx change…read morewithout reason and when asked for documentation on said policies, non can be provided. They don't fax forms as they are requested and the store manager doesn't listen nor does he care to listen as he yells and attempts to talk over people asking for information that isn't pertinent. They pharmacy staff waits until after doctors business hours to in form customers of issues with their prescriptions causing unnecessary delays. My daughters first script was in their hands for three days before they advised me of an issue on a Friday night at 4:30 pm. A week later, new prescription, same issue. I really don't understand how they operate this way.

I've only used this pharmacy once, and what I purchased was expensive. However, everything seems…read moreexpensive these days, so I can't say for sure if their pricing is reasonable. They might be good in the sense that they carry prescriptions other pharmacies don't, but I can't confirm that either.

Our local compounding pharmacy closed last month, so our veterinarian referred us to this one since…read morewe have both a dog & a cat who require specially compounded meds on a regular basis. Pharmacy called us upon receiving our cat's faxed prescription from our vet to advise that since this was for a compounded medication they required a credit card number in advance, which was fine (I hope - lol!), & the medication was available for pickup the following day. Folks were friendly over the phone, & husband had no problems when picking up the medication. Cat seems to be tolerating medication fine, so I'm assuming everything must be (as it should be) identical to what we were receiving before. So far, so good, & I look forward to finding out if the trend continues when I need to renew out dog's medication.

Five stars for getting my prescription filled extremely quickly even though it was a transfer not…read moreonly from out of state but also not from a CVS. Well done. Super friendly, too. This large CVS is rather oddly laid out. It still has all the stuff but they occupy a space that was probably three different stores that aren't completely lined up neither horizontally nor vertically. They still get it done.

I used to work near by and always stop in to buy essential items or snacks/drinks. Staff was pretty…read morecool, it's a really small CVS with your basic needs. The store is tidy. Parking is horrible in this area. It's across from UVA; this store gets a lot of foot traffic from the students, visitors and etc. Don't forget to put in your cvs phone number or email for possible discounts and rewards!