I love Walgreens SO MUCH. It's the most convenient store ever. Having said that, it must be brought…read moreto your attention that this particular Walgreens is difficult. I've had wonderful encounters with all of the staff until this evening. My husband and I went in to buy another bottle of wine that we purchased earlier this week (it was pretty delicious) and we were carded by a manager named Andre. We have out of state IDs and were denied the ability to buy a bottle of wine because my husbands ID "felt like paper". He literally asked if we had a passport to prove our ages. Yeah, we carry our passports in our pockets. Here ya go...? Hmm... So a word to the wise: if you're going to Walgreens to buy a bottle of wine with your out of state ID and Andre is working, take your passport or he will not believe that you are older than 21. Other than this bro-chacho, this Walgreens has some pretty outstanding service.

This Walgreens pharmacy is the worst . Lemont needs to get on the ball. If you didn't call to see…read moreif your prescription is ready they would never fill it !!! Girl thst works the register is extremely rude and needs to be fired asap !!! If there were negative stars I would give a million !!!! Go somewhere else. Your health doesn't matter to these people!! Complain complain complain to corporate.

PAINKILLER OTC This…read moreWalgreens is likely to exacerbate the headache you (probably) already have. My wife chose this drugstore as our primary pharmacy, mainly because it's convenient for us on Lily Cache in Bolingbrook (as a bonus, there's a Buona Beef directly across Weber Rd, so I usually dip in for a sandwich after picking up her prescription). I'd estimate one of us stops here every 3 weeks, so we're fairly frequent flyers. We recently encountered an issue where they processed my wife's prescription incorrectly. Instead of giving her 90 pills for 30 days (@3/day), they gave her 30 pills total believing it to be 1/day. I have to think there are instructions clearly printed on the label--because y'know, MEDICINE--so someone working here wasn't paying attention. After bouncing back and forth with phonecalls, one woman eventually apologized for the oversight of a coworker and vowed to fix it, which they did. Over the last few months my wife's made some friends over in pharmacy pickup, and they've been kind to her and helpful for the most part (excluding the one lady who bungled the 'scrip). I, on the other hand, am given a chilly reception any time I walk in. The associates at checkout barely engage in eye contact or return pleasant small talk, hardly ever doling out a 'thanks' or 'have a nice day'. On the last trip, the guy bagged my snacks and rang me up without saying a word. I might as well be a leper. * TL;DR * Pickup ya meds, grab a snack, and bounce. There's not much else here worth lingering for. It's a shame this Walgreens doesn't have a liquor aisle (wah wah), since a wall fridge with cold beer would've definitely bumped them up a star, at least. The customer service has been generally poor across 5-10 visits; messing up an important prescription for medication seals their lamentable fate.

Sophia needs customer service training NOW If a patient is…read morecalling for their medications, clearly they need their medication. To be rude, snarky and disgusting in the morning because you all failed to order the correct quantity and follow up on any additional quantities that were needing to be ordered is not the fault of the patient. Your job is to order the drugs as needed Ensure that you have enough to fill your orders and update the system so that way your patient can receive them. That is not what is happening that is not acceptable. No one should have to wait 2+ weeks to receive medication. If there was an issue with the manufacturers distribution, some form of communication should've been relate to the patient or you all should've been working with. Your local network of stores to obtain the additional quantities needed to fill these orders. Especially for a restrictive drug. To be so disregarding of the patient's need for their medication and the length of time waiting for medication is just disgusting. If Sophia cannot provide the level of service that is expected from a Walgreens associate then maybe she should not be one.

I have been working with Kwik for several months! Each time I have gone in, they have been…read morewonderful! The Homerglen location is 5 minutes from my house in lemont. The pharmacist is amazing at answering questions, working with variety of my providers, and communicating with me. They make it easy and quick! Even with medication shortages, they have been successful at getting it for me! I highly recommend them. We are lucky to have them in our community! It worth a shot to take a chance on them! A lemont resident! Cristy C!

First time coming here, I wanted to grab some food and personal products before heading to the…read moreChicago area. It's a convenient area with easy access to the streets. Cashier is friendly, happy staff that greet me. Well organized shelves too. Overall, it's an average location

I wish there was an option for negative stars because the store continually has issues. If you want…read moreto be frustrated because people can't find your medication, surprised by the rudeness of techs or if you want to spend half an hour in the drive-through line, this is your store.

Just had an absolutely horrible experience here…read more.. I went to pick up pictures; gave Stephanie my name and she said she couldn't find them; passive aggressively asking what exactly I ordered to which I said that I had ordered a couple 5x7s. I told her I had the order number if she couldn't find them. Annoyed, she told me she would have to log in and look.... Mind you, no other customers were in line; so the burden of looking for the order.... Really not that horrible of me. She ignorantly called to Alvin to come help me so she could let the Guarda guy in. Alvin came, and was sort of confused as her communication wasn't very clear or nice. Alvin found the order... under the name I gave her, with no problem. He was very nice, and didn't really let Stephanie's mood bother him. During this time, two other customers got into the lines at the front and he still exhibited respect and patience despite customers waiting. Stephanie, your customer service sucks. So sorry for ordering 5 photos that you couldn't find, despite them being in the right place. I'll go to the Woodridge location for now on.

The store was ok not much experience there. BUT THE PHARMACY!!! Horrible horrible service. The tech…read moresaw me waiting in line for 30 minutes! and a new person shows up and "signs in" (which I didn't do because I was not picking up a prescription) and calls him before me. I said absolutely not I've been waiting for 30 minutes. I always get insulin from another Walgreens in Chicago. But the pen needles I get from ANY Walgreens. A pharmacy tech told me it was cheaper than the prescribed ones. And she said she couldn't sell them because they're not allowed. Before this she took ALL my information name dob address phone # when I told her I don't have a prescription to pick up. Very condescending and rude.

The worst card selection you have ever seen in your life. Outside of that who knows but Walgreens…read moreis like stepping back to what is still leftover from opening in 1995

This Walgreens used to be a comfort store for me to go to and now when I walk in I can't even make…read morea joke with the cashier without getting a new asshole ripped open. I wouldn't recommend coming here. I wouldn't recommend coming here for medication. I wouldn't recommend coming here just to calm down from a panic attack. It's really sad what customer service has come to.

I have not had any bad experiences here. Pharmacy has been…read moregood, I have found they do have a good selection of button cell batteries and other general purpose ones as well.

Worst pharmacy ever! They won't put my prescription through unless I call. I had a prescription…read moresent there yesterday at 9 am. Around 12 I called to check on it. They said they didn't put it through yet but just did and it would be ready that day. The next day I went to pick it up and they said it still wasn't ready and was never put through. They said they just put it through and it would be ready in 2 hours. 2 hours later I check again and they said it was never put through and would be ready later tonight. Save yourself a lot of time and just send your prescriptions to a different pharmacy!

Best pharmacist. Nick is patient and helpful. He explains things well and answers all my…read morequestions. I appreciate his friendliness and knowledge.

Avoid this place at all cost! I came to do a return and these people don't even know their own…read morereturn policy.