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    CVS Pharmacy

    2.3 (10 reviews)
    Open Open 24 hours

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    Walgreens

    Walgreens

    2.7
    (11 reviews)
    2.2 mi
    $$

    Walgreens - Middlebrook & Cedar Bluff, Knoxville…read more Where do I begin? This location is not my usual Walgreens, but with recent changes in our routines--my new job and my husband's work being nearby--we decided to give this one a try. Unfortunately, I highly do not recommend this pharmacy. I went several days without my anxiety medication because the staff repeatedly told me my prescription was ready when it actually wasn't. After four days of waiting, I finally received the medication--only to find out they gave my husband the wrong dosage. This serious error led me to seek care at a clinic just to manage the consequences. Mistakes like this aren't just inconvenient--they're dangerous. They could cost someone their life. This kind of negligence is unacceptable for any pharmacy. The lack of communication, accountability, and attention to detail shows a serious need for management restructuring--or, frankly, a total overhaul. Please consider using a different Walgreens location. Your health and safety are too important to risk.

    I went through the 2nd lane in the drive thru and I had a few prescriptions. The woman told me they…read morewouldn't fit in the tube. I asked if she could send the tube twice and she rudely said no. I had to pull around to the first lane. After this I was a little suspicious how much the prescriptions cost, I inquired whether they had all gone through insurance properly and she assured me they had. After I received them, turns out one of them did not and explained the high cost. I asked to refund this one due to the error, but was then told I had to go inside. After going inside I spoke to the pharmacist about the issues in drive thru and he stated that they have to keep things moving depending how busy it was. It was not busy at all, I was the only car, 10pm in the evening. They aren't very concerned about accommodating their customers here.

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    Walgreens

    Walgreens

    2.2
    (9 reviews)
    3.2 mi

    Store #5483 7523 KINGSTON PIKE Knoxville, TN 37919 February…read more10, 2025 * 12:50 PM I visit Walgreens regularly all over the Knoxville area a few times a week. I've worked at a Walgreens in the past. I've never had an experience like the one I just had. I shop every Walgreens the same way. I have a large, empty reusable bag with me and fill it as I shop. Then, I take the bag to the register, check out, and put all my items back in my bag. In the dozens of shopping trips, which have included this same Walgreens, in the past, no employee has ever communicated a problem with me or bothered me during my shopping experience until today. As I was putting I items in my shopping bag, an employee came up to me and asked, "May I help you?" Me: "No, I've found what I'm looking for, thank you." Employee: "And you're putting them in your bag?" Me: "I'm putting them in a shopping bag to take the register. Is that a problem?" Employee: "How do I know you're not just going to walk out without paying?" Me: "Do you have a problem with reusable bags?" Employee: "No, but you need to use a basket or cart first." The employee then proceeded to stand there watching me until I put the items back and went to get a cart. I'm a 36 year old woman and have never had an employee of any store treat me like a child as this employee did. She was condescending and made me feel like I was very unwelcomed. Word of advice if you shop at this particular store, maybe shout "I'm not here to steal! Look, I'm taking a cart!" if you'd like to shop like an adult and mind your own business, as I was trying to do.

    I just left Walgreens and I've never been more mistreated and a walking type of store. I'm sitting…read morethere getting my photos and the shift leader Elena came up and said I can't refuse my photos. That she's worked there for 20 years and it has to be blurry or something. The cashier helping me said that she's never heard of that either. I'm thinking my gosh who actually buys pictures these days and what does it matter. I'm a school teacher and I buy a scene amount of photos at this Walgreens. This person should be demoted and she shouldn't not be in a position of leadership she has no customer service and she's completely rude. I really hope that the management takes us seriously because I will find a different Walgreens.

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    CVS Pharmacy - drugstores - Updated July 2026

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