This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

Kara and the staff at this Walgreens location are by far the best team at any pharmacy I have ever…read moredealt with. Ignore the negative Google reviews from the pampered children that frequent this place. They have yet to realize being a grown up is hard. I am a UT student as well but don't expect the world handed to me on silver platter with a brand new car I didn't earn. Kara and her team do a fantastic job and work their tails off to care for all their customers even when the customers don't appreciate them. I will fill my prescriptions here for as long as I work downtown and go to UTK.

I went into Walgreens to buy Plan B and the older lady who rung me up made judgmental remarks…read moretoward me. Plan B doesn't equate to abortion, it's a contraceptive method similar to condoms, it's just an emergency contraceptive method. I refuse to be shamed for doing the right thing and preventing an unwanted pregnancy. Just ring up the item and keep your opinions to yourself next time.

the pharmacy is very rude, won't give me my medication without paying extra after my doctor said it…read moreis ready, switching my pharmacy IMMEDIATELY!

I went in today to pick up a prescription. The girl who waited on me was a taller heavier, set with…read moredark hair. Her attitude was unpleasant from the beginning. I was asking questions about what the prescriptions were for, and she gave me an attitude said she didn't know I'll get a pharmacist and told me I didn't need to throw a fit about cause I'm grown. Extremely unprofessional. Also, when I mentioned the cost, and if it was under my insurance, she completely refused my insurance card or to look up anything further proceeded to write down the drugs that were prescribed to me, but I still didn't know what they were for and that was what I was trying to figure out. The pharmacist that I dealt with, answered all my questions and was able to help me no problem but this young lady needs another job because she made it very unpleasant for me. Someone who was just trying to gain knowledge on the prescription I was getting and if she didn't have that knowledge, she could've directed me to someone who did without the attitude.

I needed an unusual medicine and this pharmacy met my needs and compounded my prescription. They…read morehave a wide variety of allopathic and naturopathic remedies

My husband and I went in as patients for the first time to Village Pharmacy. EXTREMELY…read morewell-staffed, and each person was pleasant! Miss Sarah worked with us and we left feeling like we'd gotten better care than the regular walk-in clinic. Miss Sarah took time with us and answered all our questions in full! We'll be going back when it's necessary!

Great service, helped me get a generic drug from a specific drug Manufacturer…read more Had checked with national chain drug stores and they where unable to help. Mac and the staff provided great customer service.

Never had any problems with this company; they are cordial and will go out of their way to make…read moresure your prescription is correct, even calling doctors to hurry them along when they forget to call in prescriptions. Only one complaint: no soda fountain.

Seem like a good place when you are new and first come in …read more But after that you will find out that's only a front. Poor service did not tell me Medication would melt at 75 degrees and. When I brought it back Pharmacist was rude and arrogant .

Everyone is always so friendly and professional. I just text them when I'm out and they get my…read moreprescription out as soon as possible.

Very vanilla Walgreens that I selected because they have an ATM in their lobby that is in my…read morenetwork. And since I'm here, I picked up a small bottle of contact lens fluid from the "travel and trial" section. The store is tidy, it's arranged with the same floor plan as every other Walgreens and the lady who rang up my sale was polite. It's all good. [Review 1191 of 2024 - 507 in Tennessee - 22214 overall]

I took my daughter to the urgent care next door and the lady at the desk Jen said go to Walgreens…read more It's right there, she said they are fast. Well I never used a Walgreens ,so I said ok. We were on vacation ,didn't know the area at all. I was 20 minutes already from our hotel. We walked towards the back by pharmacy. Looking around for bathroom. The man in the pharmacy yelled at us ,said no public bathroom . I was ok thank you ,but we are here for a script . He rudely asked us our name . There was at this time no one at the pharmacy. He told us You have to wait. I was ok no problem. Now it's noon ,so people are starting to come and leave. After 30 minutes of seeing others get their script and leave. We started to approach the register area again. He yelled at my daughter who was standing like one inch by the sign to stay back. At this point I realized he knew we weren't from the area and didn't like us. He asked us our name again ,I told him. It's not ready. So again we wait ,we see them get more customers and they leave. Again we are there waiting again ,now mind you this is a sleeve of prednisone for her asthma. Nothing complicated. Finally after 1 hour and 23 minutes it gets script filled and done. The pharmacy again is empty all the customers are gone. First there and last to leave.As I'm checking out I pushed no notifications from Walgreens on keypad, this JK person yelled at me do it over again and accept it ! I was shaking ,so upset at this point. So I just did as he told me to. We got our meds and left. After this experience I never will use a Walgreens anywhere. Horrible experience!!!

I recently moved closer to this Walgreens and have now picked up prescriptions here three separate…read moretimes. Every visit has involved significant delays because the pharmacy attempts to bill me before processing my insurance, even though my insurance information is already on file. Each time, I have had to wait 20-30 minutes while the issue was corrected. Today's experience was particularly frustrating. After waiting approximately 20 minutes in line, I was told to step aside while they fixed the billing issue. Instead of resolving it efficiently, I was instructed to get back in line and wait another 20 minutes. This resulted in nearly an hour spent picking up a prescription that should have taken only a few minutes. I work in healthcare myself and understand that mistakes happen, but I have never experienced this recurring issue at any other Walgreens location. The staff consistently seem rushed and dismissive, and the overall process is disorganized and inefficient. After a long day at work, spending nearly an hour correcting the same billing error for the third time is extremely frustrating. I hope management addresses both the workflow and customer service concerns at this location.

Surprised that the rating is so low! I came here to pick up some random stuff (bottles of water,…read moreetc.) and everything went smoothly. They had the expected selection and the cashiers checked me out quickly. At least for me, this location was a little annoying to get to, but I had a normal Walgreens experience once I stepped inside.

I've shopped at Walgreens for a while and, as expected, I've never experienced a problem. Even more…read moreimportant is the hospitality shown by the staff.

Great customer service! I would recommend going here and they are 24 hour pharmacy. Everyone that I…read moreinteracted with was very kind.

This is by far the worst pharmacy I have ever been to. The staff (including the pharmacists) are…read moreTERRIBLE. They seem to get joy out of making the process of picking up medication as difficult as possible. EVERY time I go to this pharmacy there is some sort of problem with my medication, and the staff rarely is helpful in addressing the problem. The place needs to be closed.

It is a Walgreens. They are a brand that is pretty same across board as stores go. This one was…read moredecently set up and we'll stocked. I was able to find what I needed.