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    CVS Pharmacy

    2.0 (2 reviews)
    Open 8:00 am - 10:00 pm

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    1 year ago

    They are very busy and very unorganized. It's difficult to deal with them. I am going back to Walgreens.

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    8 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.0
    (20 reviews)
    4.2 mi
    $

    It's impossible to speak with a person when you need to…read more Robot- person says to say if you'd like someone to call you back and they will within the hour. So I'll have to make a trip over there which might be pointless, because I can't speak with someone. Change the system, or I won't shop here any more. We spend a few hundred dollars a month there!

    Review for CVS - S. Main Street, Doylestown…read more Customer service at this location has been inconsistent for over a year, but unfortunately, it seems to be steadily declining. Today, I stopped in to pick up a prescription and was disappointed once again by the lack of courtesy and professionalism. There was one person at the counseling window, one car at the drive-thru, three customers at the island, and no one actively at the main counter when I approached. The staff member abruptly shouted, "I CAN TAKE THE NEXT PERSON!"--with no greeting or acknowledgment. When I stepped forward, she immediately demanded, "LAST NAME. DATE OF BIRTH," without a single polite phrase or tone. I mentioned I was picking up three prescriptions. She bluntly responded, "There is only one," and made no effort to look further or offer assistance in checking for the others. There was no conversation, no attempt to be helpful--just short, clipped commands. At checkout, she barked, "SIGN THE PAD!" again with no pleasantries or basic customer courtesy. The transaction ended without even a "thank you" or any closing acknowledgment. With so many options now available--from online pharmacies to in-store services at Target and grocery chains--you'd expect CVS to prioritize customer experience. Unfortunately, this visit reflects a serious lack of care and training in customer interaction. I hope this feedback is taken seriously and improvements are made.

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    CVS Pharmacy - pharmacy - Updated August 2026

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