Listen, there are a lot of issues with this pharmacy. What has me writing this review today is the customer service when you come to the pharmacy counter you have to login ...you're given a kiosk and a computer having to put in your name your birthdate I don't come here for that I have trouble seeing close. I'm having to get my glasses out and navigate through software that isn't something I have to do every day and it's not something I should have to do when I come to the pharmacy... they could easily ask me what my name and birthdate is but they don't now that's put on me. I come I'm given a Job to put my glasses on...to type. It's not OK and while I'm here let me talk about their lunch breaks. They just shut the pharmacy down for half an hour. They close the window. I've worked for a lot of time, I've hired a lot of people I've run departments and plants and operations and it's easy to schedule breaks at different times to keep a window open when you go to McDonald's. The drive-through isn't closed for 30 minutes. It's very inconvenient but again it's consistent with the way they treat their customers. read more

CVS Pharmacy - A store with poor service. - Drugstores Near Me - Hellertown, Pennsylvania

Like most CVS locations this one is non-noteworthy and very much falls into the Yelp review abyss of places which are almost instantly forgettable. On a sidebar, I also hate CVS for their high prices, gimmicky "sales" and inept check out process. Read On: * Compared to some other area CVS locations especially the new-ish one on 8th Avenue in Bethlehem this one is very much on the small side both in terms of store size and in terms of parking. * The easily have the slooooooowest terminals I have ever seen when it comes to reading the chip in your credit card. I'm all for more security but either make the terminals actually work the way they're supposed to work or scrap it and start again. * My wife has had the same ExtraCare account for I don't know, maybe fifteen years but it never fails that when they ask me if I have an account and when I tell them that I don't but that I'll give them the phone number on my wife's account, they always tell me initially that there is no account with that number. Of course there is and we usually get it taken care but not until multiple attempts are made and a whole of fat fingering occurs. * There is seemingly always some little old biddy there who is trying to save that extra thirty-six cents by matching coupons with ExtraCare dollars/points/whatever the hell it is which is great except there is only ever one person working and this holds up the line for five plus minutes when a manager had to be called to tell little old biddy that she couldn't stack everything she wanted to stack since certain discounts/coupons were expired. What should have been easy with going in to pick up one box of allergy medicine and a few Arizona Iced Tea cans turned into a fifteen minute excursion all because of the check out process. This is why I hate CVS and this is why I avoid them whenever possible. read more

CVS Pharmacy - Drugstores Near Me - Hellertown, Pennsylvania

This pharmacy getting worse. Spoke to some nasty person in the pharmacy Dept should've got her name but she should not be dealing with the public. I called last week about government n95 masks very nasty we don't have them get them upfront. I go today and i spend a lot of money in this location and told we don't have any masks now. What a joke this place is be straight forward and maybe let me know when I could pick up not be nasty and tell me they have them up front and you don't have any. Very upset read more

I totally disagree with some of the negative posts here. I have no issues with pharmacy staff! I know them by name, and they know me by name. Sure, sometimes they can be cranky-but put yourself in their shoes. It's always busy! The techs have gotten on the phone with insurance companies for me to sort out issues (and with insurance these days that's more often than not) and they still wait on other customers. The pharmacists have tried to help me find cost reasonable alternatives to RX. They saved me 50.00 once noting I could get the generic for 10.00 on the shelf. When I go, it feels like a neighborhood pharmacy. Talk to these people, get to know them. I'm always satisfied with the service I get-even if I don't like what they tell me Insurance is telling them. They are doing their jobs, yes, but it is what keeps me going back; they seem to care, and that is rare to find these days. read more

This cvs is so slow and does not have enough pharmacy employees. There is alway a line at the pharmacy and a few of the women who work there a nasty. read more

After my last visit to this cvs location I was very pleased super nice and pleasant workers and the remodel is amazing!!!

I love CVS and have been going to them for years. But this one is awful. The front staff is nice, however the pharmacy is a joke. It's dirty, the staff is not pleasant and tend to complain about work and customers in front of other customers. I actually transferred everything to another pharmacy in town and am so much happier. read more