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CVS Pharmacy

2.0 (8 reviews)
Closed • 9:00 am - 7:00 pm
Updated 2 weeks ago

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7 months ago

It's not the Pharm Dept Staff's fault, it's a CVS protocol failure. Because nobody answers the phone.

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1 year ago

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2 years ago

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7 years ago

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7 years ago

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5 years ago

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7 years ago

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8 years ago

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Rite Aid - Hand

Rite Aid

(34 reviews)

$$

Northeast Portland

As a former employee, I'd like to say that the team working…read morein the store and in the pharmacy do a remarkable job in such a fast-paced and anxiety-inducing environment... that being said, they wouldn't need to be working so hard if there were more people in general to help handle the load, especially within the pharmacy. During my tenure, it seems like every other day the pharmacy team was behind by tens of, if not HUNDREDS, of prescriptions. This is not to say they are lazy or not hard-working, but entirely the opposite -- each member has so many tasks to do on top of cashiering (tedious and time consuming), which is often underrated by the patients that come in. If a pharmacy technician is too busy cashiering then they can't answer phone calls, they can't put away the morning's shipment of new medications, etc. Additionally, the technology in the pharmacy acts out all the time. Patients complaining about being sent the wrong notifications, the computers at the registers malfunction and freeze up a lot, the scanners sometimes don't work, etc. Get a new IT and tech team, ASAP Invest in newer tech or at least more reliable hardware/software Humans are only human! Customer service is listed as one of their priorities, but the pharmacy team cannot always be friendly, nice, and outgoing ESPECIALLY with their current workload and also unfortunately, a lot of the patients that come in are extremely RUDE and do not always bring in the necessary paperwork to process their prescriptions and such -- their frustrations are then dumped onto whoever is unlucky enough to be cashiering and sometimes, the manager pharmacist or staff pharmacist. There is clearly a lack of trust and respect between the pharmacy team and patients. Would I recommend this place? Not really. If you want to get your prescriptions typed up and your medications out quickly, then this pharmacy has too many orders in a day -- you will most likely be told "wait until tomorrow" but even that doesn't guarantee anything.

I had to go pickup my medicine and was met with the pharmacy checker and someone in front of me who…read morewas discussing his travels with her even though they could plainly see me waiting. He continued his stories and they continued to ignore me. I was feeling weak. He finally left. She treated me rudely and after another wait, the pharmacist came over. She was pleasant and offered a consultation. Horrible with customers and should be fired for torturing obviously ill people. I wouldn't have been there if I didn't need the prescription. I'm changing pharmacies.

Walgreens

Walgreens

(11 reviews)

$

This pharmacy used to be good, up until around the point Vitaly left…read more Now, they are so chock-full of people waiting for their vaccines that it takes half an hour, bare minimum, to simply pick up a prescription. It takes a little less time if you go through the drive-thru, but still, the response times are abysmal. The problem is that this *PHARMACY* now prioritizes all the vaccine people, who take precedence over prescription pick-ups. Ridiculous. Don't go here. Get your prescriptions filled at Rite Aid if you want decent service.

There's always a wait line to check out at this store. Always. It's tedious and annoying. But…read moretoday, Saturday March 16 at approximately noon, something special happened: the wait line was greeted and acknowledged by a wonderful cashier. I've never seen that happen until now. She engaged with every customer with a smile and enthusiastic greeting. The gentleman before me was trying to apply points for his purchase...an annoying and tedious process...and I had a badly sprained wrist so I was slow and clumsy, but she was supportive and very helpful in moving things along. She apologized to the customers in line, greeting each with a warm smile. (She also gave me some kind advice about using horse linament for my badly sprained wrist, but I was too distracted by pain to pay attention.) She was altogether wonderful. Please give this kind-hearted, generous employee a raise! She exemplifies the best of customer service!!!! I am having a miserable weekend filled with pain and unable to use my right hand. I accepted that nothing good would happen this day. But boy, I was surprised by the kindness and consideration of this cashier for every customer waiting to check out. She has been the bright spot in my miserable day. Thank you for hiring her, and please, please give her a raise!!!

CVS Pharmacy - drugstores - Updated May 2026

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