They have been our pharmacy since we moved here over 30 years ago. Always great to deal with and…read morethat hasn't changed with the new owners.

McDougall's is the only pharmacy I have used for the 27 years I have lived here. They have never…read moremade an error or caused me any inconveniences in all that time! They also have all kinds of interesting products in their store.

It's always been fine (I guess?) when I go to pick up prescriptions, but when I was visiting home I…read morestopped in for my flu shot and I, along with many families, waited over an hour despite having scheduled appointments! Absolutely ridiculous. While I was waiting, multiple people had issues with pickup, including prescriptions not being ready along with miscommunications about insurance coverage. The store is organized and I've found it easy to find stuff I need, but then more waiting for someone to be available at the front for checkout itself. Quite inefficient. I'll stick with CVS.

I've been using this pharmacy for two years now, and it's horrible!…read more Every time my prescription gets put in by my doctor, it takes days for them to fill it. If you try to call them, they have one of the following responses: 1. They don't answer the phone 2. They put you on hold and never pick back up 3. They pick up the phone and hang up immediately 4. Patch you in with another customer who is also on hold (seriously!) 5. They pick up the phone (odds are 1 in 75) On the rare occasion they do pick up the phone, they are often rude. When I calling to find out why my prescription wasn't filled in a week, I was told I recently filled a prescription. When I explained that was a lower, less frequent dose and my doctor wanted me on a much higher dose, I was told, "Well maybe you should call back when you run out then." I relied, "Maybe I'll just take my business somewhere else then." He replied, "Maybe you should" and hung up on me. When I called and (eventually) got a different person to answer, I asked for the manager. She was out and wouldn't be back until the next day. This was a Thursday at 3 pm. My wife has two prescriptions she's been waiting on for six days. When she called, someone answered after 10 minutes of the phone ringing, placed on hold, and after 45 minutes, my wife hung up. Honestly, avoid this place like the plague, especially if you need prescriptions.

I come to this location when I want a calm and stress free shopping experience…read more Parking is plentiful and the groceries are fresh and reasonable. Today I went for batteries and would you ever imagine it looked as if they never stocked it or didnt sell them anymore. I wad able to grab another item I went for and 2 others unintended to purchase. All and all still a relaxed shopping experience.

Every time I go to the Pickup Department, someone tells me to do something differently and the last…read moretwo times, the so-called "person in charge" has been rude and unprofessional.

The doctor on duty was so rude to me this morning when I and one of the employees who I assume was…read morebeing trained asked about a coupon. He was very condescending to me when he asked if I would rather pay the normal price or $20 as if I already knew the price without being told it. He could have nicely just stated that the coupon wouldn't save me any money because my insurance covered enough of the price, but instead he had to have an attitude with me and treat me like I'm dumb which I did not appreciate. Not everyone knows everything you do about your job and there's no reason to treat customers as if they're stupid for not knowing something. It was extremely unprofessional and could have been handled completely differently.

I got a shingles shot before the Covid vaccine came out. Then had to wait to get the second one as…read moreI was working around the two Covid vaccine shots. Safeway sent me a letter telling me I needed to come in for the second shingles vaccine. No mention of restricted times. I work full time. I went in this afternoon to get the shot. Apparently they are incapable of giving different types of shots. I can only come in on Sunday or Monday afternoon because the numerous employees (with no patients) couldn't give me the shot. Then they said I could wait "a year". Definitely not what the letter or CDC protocols say. I will be having my prescription transferred to Walgreens. If the Safeway pharmacy staff is this inept I don't trust them with my health. Walgreens is across the street. A better choice.

I prefer coming up to this location since I live right over the county line in Baltimore County…read moreit's actually the closest one to me. It's never crowded so perfect when I need to just grab a few things. I have the App so I can look up the sales before I get there. Was a little funny when I walked in on a rainy Saturday there happened to be a power surge and the lights flickered. The staff there were hilarious and friendly joking with me being the cause walking in with my Kansas City Chiefs Hat. On this trip I only needed some gram crackers and tortilla chips. I am familiar with the store layout so I was able to find them easily. They have 4 self checkout isles and there was no line. I was in and out in just a couple of minutes.

I stopped here to pick up a birthday cake for my son. It was $40 for a quarter sheet birthday cake…read more He picked it out so it's what we got that day. I think this is your typical grocery store that has everything that you would want.

Wait time for prescriptions is outrageous. Seems noone knows what they are doing and cant answer…read moreany questions. Customer service, well there is none. Noone is friendly or happy. Tried a few times but will never go there again.

Pharmacist should lose her license. Refused to fill my post-surgical pain medication because her…read moreiPhone app told her the dose was too high. It wasn't, I'm a physician. Then she lied and said she contacted the prescriber and they didn't call her back. I called the prescriber and they told me he had just gotten off the phone with her and told her she was an idiot who couldn't do basic math and to fill the prescription. I then get a call from the pharmacist telling me she's "using her professional judgment not to fill it," but won't give any details. I explain that this is not allowed by law, if you have specific concerns these need to be explained and documented. This is the exact reason for the Maryland PDMP and you can look up my name and see I haven't had more than 1 oxycodone prescription in 12 months (my last surgery). Still wouldn't budge. So I have to show up at Walmart, in severe pain and bandages bleeding everywhere, to convince this woman that yes I did actually have surgery and I'm not some druggie. Absolutely ridiculous and a disgrace to prescribers and patients alike!

Stop telling your customers one thing and doing another! Failing to notify customers of a change…read moreafter telling me my medication would be in today after 2 and/or I could get a partial fill if needed. No I waited to pick it up today after work and no one notified me they didn't receive it. Now I get to wait until Monday when I will run out before then and I was told they would't even do the partial fill now because there is a chance they won't get it in on Monday. Time to find another pharmacy. I suggest you do the same.

Kings pharmacy is the best. They r fast and efficient. Friendly. So glad I found them. Small…read morepharmacy. Love it.

This place.... Ok so I stopped in here and there was just…read moreONE cashier working. When I inquired about the lack of cashiers. One lady came out the back room saying that she is coming Back from her lunch early to get the line down. This made No sense because it wasn't even 11am (back from lunch) who is she fooling? I got out of line and went on over to "Zen Leaf" it's right on Wisteria lane .... About 2 mi away. Bloom has got to be THE most Ghetto dispensary ever. First it was the loud ass music, now it's the attitude of the workers. Just head on over to Zen Leaf.....much more professional.

The math doesn't add up. Rrewards without being credited to the transaction. The cashier blamed…read moreAI.