Our family has used this pharmacy for the past 12 years. Friendly pharmacy staff. Good hours in…read more2019 - open until 9pm on weekdays. Never had an issue with availability of prescriptions.

This pharmacy is ridiculous. Nine out of 10 times they never have the prescription I need and I…read morehave to wait the next day for them to get it. They have messed up several times on my sons prescription and confuse them. They take forever to fill a prescription also.

The Care Center of Dunkirk - locally owned and operated proves once again that they deserve the…read morehighest of ratings. Here's the newest scoop on their fantastic customer service: 1) They were open and ready to help me on "Good Friday" 2) They were able to contact my insurance company and get me switched from Lincare over to the Care Center with hardly any work on my part 3) They provided me with the nostril mask for my CPAP immediately with no charge 4) They found out that my insurance covered everything for my CPAP at 100% while Lincare was charging me 50% for everything 5) They took the time to explain everything about my current CPAP from Lincare as well as my new CPAP that I will be getting from them next week 6) They sincerely cared about me and my health - unlike Lincare! 7) Bonnie was perhaps one of the best respiratory therapists I've ever met - very knowledgeable and friendly 8) They stock everything I needed including a water based nostril gel in case my nose gets dried out 9) They are locally owned and operated - meaning they are there for you - not just to make money 10) Their shop is clean, well stocked, parking is plentiful (off street), they work well with insurance companies and they have great store hours of operation compared to most home care companies and medical device stores Why I didn't go to them first was just plain stupid - if you are in Northern Chautauqua County I strongly suggest you give them a chance at providing you with any medical device or home care you might need. Thank you Bonnie, Ella and Paula for making me feel important to you! And thank you for the excellent care!

Its a pharmacy with a seating area inside and a drive-up window, like you might expect anywhere…read moreelse. Their telephone system is the super useful automated type we all know. The supplies center has all sorts of displays where you can compare products. Its all very modern, clean, and accessible. The staff are expertly trained and capable of answering any questions you might have. That's all very well, and far better than most pharmacies. The difference is in how the entire staff does everything possible to get you exactly what you need. * These are experts at navigating the complexities of insurance company troubles. * They work their magic and manage somehow to get doctors to comply to requests for proscription refills sometimes within the day * If by some freak chance they don't already have the equipment you need, they will simply get it, cause that's how they roll * They even deliver every weekday! These lovely people are always going the extra mile. They've all been there years, and know their business. Each are personable and truly care for their clients. I say they are professional, but that falls short of the true quality of service I receive every time I visit. What you wont find is isles of cheap toys, cases of beer, and greeting cards. This place is serious. They don't have time for price checks on dog food. If all you need is a multivitamin and more glittery nail polish, try somewhere else. This care center is for those of us who don't have the luxury of trusting our health care needs to just anyone. I call, and they deliver. If not today, then tomorrow. It simply doesn't get any better.

Great prices on medications if you don't have traditional insurance. And they treat you with…read morerespect.

Horrible pharmacy customer service. So disappointed when it used to be so good. Beware when you…read morecheck out. Your total is being rounded up for a donation without asking.

Rude at times. Not at all willing to do extra to help customers, increasingly do not stock certain…read moredrugs and do not seem to care.

The employees in the store were vary rude to my family and other customers around us. At one point…read morein the shopping experience, the employee started smoking at the checkout lane and turned away anyone who wanted to pay.

Workers are always helping me when I need too know what isle something is in. Parking is always a…read morepain

This is GARBAGE! This rug gripper tape does NOT hold any carpet, not even a throw rug! Sooo mad my…read morefather has a walker and per the health associates need the carpets taped down. I used the tape heavily on an area rug as well as the throw rugs. I doesn't work!!! Do NOT waste your money. As a joke I taped paper to the floor-pulled right up! I never shop at Walmart -only went there because is only store in dunkirk, won't make that mistake again. Do NOT recommend.

I got my CPAP here two years ago, and they made the insurance process absolutely awful…read more I work across the street so I chose this location. Insurance requires CPAP compliance charted at 30 days, 60 days and 90 days. Instead of utilizing a modem, they forced me to drive to buffalo instead of having someone in Fredonia read my SD card. They threatened they'd take my CPAP away despite that I've been using it, because they wanted me to drive to buffalo to have it read. Then the guy at the Fredonia location when he set me up- he INSISTED I wear a nasal mask. I insisted I don't. I have a cyst in my nose and I cannot breathe through just my nose. Despite this, he gives me a nasal only mask. When it didn't work, they refused to take it back. The therapist talked on and on and refused to listen to what I had to say about my preferences in mask, and was constantly on his phone. I flat out will not recommend anyone to come here. Then they also took photos of my debit card to keep? No thanks. Had that card cancelled. I had Medicaid secondary to Blue Cross. I never had out of pocket fees. These people didn't need my credit card info. Absolutely would never come here (or to any of the other locations).

I was in need of supplies so I called. The person was not friendly but she told me I could get…read moresupplies if I came to the store. I told her I would be there that day. My husband and daughter went for me. When they got there, the door was locked but there was a person inside looking directly at my daughter but did not get up and let her in. My husband called me so in turn I called back over there and was told that she didn't knock so she couldn't open the door. That's about all I needed to find another supplier. very hard to deal with those type of personalities.