The Care Center of Dunkirk - locally owned and operated proves once again that they deserve the…read morehighest of ratings. Here's the newest scoop on their fantastic customer service: 1) They were open and ready to help me on "Good Friday" 2) They were able to contact my insurance company and get me switched from Lincare over to the Care Center with hardly any work on my part 3) They provided me with the nostril mask for my CPAP immediately with no charge 4) They found out that my insurance covered everything for my CPAP at 100% while Lincare was charging me 50% for everything 5) They took the time to explain everything about my current CPAP from Lincare as well as my new CPAP that I will be getting from them next week 6) They sincerely cared about me and my health - unlike Lincare! 7) Bonnie was perhaps one of the best respiratory therapists I've ever met - very knowledgeable and friendly 8) They stock everything I needed including a water based nostril gel in case my nose gets dried out 9) They are locally owned and operated - meaning they are there for you - not just to make money 10) Their shop is clean, well stocked, parking is plentiful (off street), they work well with insurance companies and they have great store hours of operation compared to most home care companies and medical device stores Why I didn't go to them first was just plain stupid - if you are in Northern Chautauqua County I strongly suggest you give them a chance at providing you with any medical device or home care you might need. Thank you Bonnie, Ella and Paula for making me feel important to you! And thank you for the excellent care!

Its a pharmacy with a seating area inside and a drive-up window, like you might expect anywhere…read moreelse. Their telephone system is the super useful automated type we all know. The supplies center has all sorts of displays where you can compare products. Its all very modern, clean, and accessible. The staff are expertly trained and capable of answering any questions you might have. That's all very well, and far better than most pharmacies. The difference is in how the entire staff does everything possible to get you exactly what you need. * These are experts at navigating the complexities of insurance company troubles. * They work their magic and manage somehow to get doctors to comply to requests for proscription refills sometimes within the day * If by some freak chance they don't already have the equipment you need, they will simply get it, cause that's how they roll * They even deliver every weekday! These lovely people are always going the extra mile. They've all been there years, and know their business. Each are personable and truly care for their clients. I say they are professional, but that falls short of the true quality of service I receive every time I visit. What you wont find is isles of cheap toys, cases of beer, and greeting cards. This place is serious. They don't have time for price checks on dog food. If all you need is a multivitamin and more glittery nail polish, try somewhere else. This care center is for those of us who don't have the luxury of trusting our health care needs to just anyone. I call, and they deliver. If not today, then tomorrow. It simply doesn't get any better.

Best rental prices. Very easy to pick up and drop off. I would recommend before any other companyread more

I had the pleasure of working with Liz C, Mike C and Jenna D; kind, compassionate and professional…read morepeople. They were all instrumental in providing exceptional assistance to my fiancé who was in need of a lift chair. Hats off to the delivery staff too; top notch. I would recommend this company to anyone who is in need of any medical equipment &/or supplies. Keep up the great job!

Within the past 6 months have been told by 2 different health care providers that what they were…read morerecommending could be bought on Amazon. I asked: what about Sheridan Surgical? they didn't know. This company is so much better than amazon! for starters, it's a local business, keeping local people employed and the money stays local. The employees are all well-trained so they know their stock (which is amazing in its variety), and take the time to help you with your particular issue. In one instance, their price was less than it was on amazon and i walked out the door with what I needed without having to wait for a delivery. I ddnt bother checking amazon for the other item. Spread the word to your health care providers and keep a local business thriving!

Came here for supplies and devices, staffs are patient, knowledgeable and very helpful. Money well…read morespent!

Bonnie Paul is in charge of CPAP and supplies? Really. They apparently couldn't find someone who…read morehad better bedside manors than a rat!!! Useless and very unhelpful. My insurance changed and I have NEVER in my life been treated so badly

Real nice staff and clean office. Helped with my nebulizer and hubby's cpap machine. Explained…read moreeverything. Get really busy.

Customer service representative at Kittanning always act so aggressive. I called to report damage…read more(not file a claim) done by the delivery dolly, hoping they would just ask driver to be more careful. I showed the driver before he left the chunk of composite, and the damage just done. His reply was to call Nick at the office, I did and she suggested I move my own tanks every week from inside my home to the yard. The very job they're paid to do. She then informed me they are not responsible for any wear and tear damage to my property, Then she told me to take my business elsewhere, that her supervisor was aware and that no damage was done. Then hung up on me. I guess when it's not your own business you're hurting you can act however you want ! NO ACCOUNTABILITY !!!

In June while visiting family in Erie, Rachell at the Erie store was super helpful, first by phone…read morethen at the store getting my husband a pair of compression stockings after his legs started swelling! She helped me measure his legs correctly so we could get the right fit! All the staff at the store were friendly, knowledgeable and helpful too! The price could not have been better! I would definitely recommend Vantage Home Medical Equipment! Thanks again Rachell, for all your help!! (Sorry this review is so late. I must have posted it on a other location)

Terrible service. Recorded phone message saying "you've reached us after normal business hours"…read moreWhile it's during business hours. Then you're given an option for an emergency such as equipment failure to reach an after hours phone service but you then get the message that you've reached them after hours and it hangs up on you!!! Too bad for your emergency! And again, it wasn't after hours and it wasn't a holiday.

Terrible service. no call backs when you need help. No empathy shown by service rep at the desk…read more Sleep central service is a joke. Don't waste your time or energy with this company.

I was discharging from the hospital last Monday and I brought my script here for my supplies and…read morethey told me they would be ready by Friday and the hospital gave me enough supplies to get me to Friday but when I called they said the supplies weren't in yet and I had to go to a different pharmacy to supplies. They told me it would be Monday but when I called they were still missing one item. And now it's Sunday and I still haven't heard anything about that supply I'm missing and I had to order them on amazon! I asked my doctor for new scripts and will be going to a different pharmacy!

I've never had so many problems with a pharmacy as I have had with this one . First Mr Dr was told…read morethey had bandages that he wanted for me to pack an open wound with. But when I got to the pharmacy they told me that they didn't have any. But they would order some and gave me something they had just hanging around. I wad told I'd get a call by the following Wednesday when they would come in Wednesday goes by Thursday goes by I call on Friday no they're not in yet do you know when no we don't have any ideas so they give me five of something else that they have over there again not exactly what the doctor's order for me so now today I go to see my surgeon and now he wants a specific wound cream for me he calls over there and he was told that yes they have it he said okay I'm sending over a script to you she'll be over to pick it up I go over there to pick it up oh we have to have authorization from your insurance company we will call you when it's ready okay I leave I wait and wait couple hours goes by now my son has to go to work he's the one that has to drive me right now cuz I can't cuz the surgery they pick up the phone I asked about the Insurance authorization and if the insurance approved it and I was told oh yeah they approved that yeah a while ago seriously you couldn't have called me and told me this oh well there's no Alert in here telling us to call you when it was ready are you freaking kidding me you don't call patience what pharmacy doesn't call patients are ready this is ridiculous I've never had so many problems unless it's something that you can walk in and get off the shelf don't get a prescription there if you have to this entire thing has been such a cluster poop that I will never get anything there again I will call any place and every place I possibly can if my own Pharmacy doesn't have it they're just a waste of time Also today when I went to pick up my script that they couldn't bother to call.me to tell.me it was ready. I was told that I couldn't use my medicaid cash card that I have for my Co pays and otc needs in this case I needed more peroxide. I was told I could t use.it they don't accept it. So on top of staff being rude. And unable to call to call let me know that the prescription was ready. They also don't accept.the.social.services cash card.. I listened to the staff today talk.tp others I. The store they were waiting on and they were very nice and polite. But the. They go get my script and see my insurance and see I was going to pay with my social service cash card their attitude changed. Suddenly I was treated differently then the otheres they had taken cate of before me. I worked for nearly 40 years. I paid my state taxes.that.money went into the soc service department. Now i need to use it.and im treated like im some looser POS. That never worked and has 7 kids with 7 baby daddies. Or im.here illegaly and had everything handed to me. .i feel.discriminated aginst. So if you have medicaid or need to pay for your co pays or OTC medical needs with a social services cash card dont go there . They will treat you like shit​

My grandma had amazing service here, amazing people working here and they are very understanding…read moreabout everything! We left happy and we might come back since this is the best place for Medical Items!

From the owner: We are dedicated to working with healthcare professionals to help you manage your health and…read moremedical treatment in the comfort of your own home. We offer a comprehensive selection of home medical equipment and services including respiratory devices, home oxygen, PAP therapy and supplies, wound care, airway clearance therapy, and home medical equipment. Our goal is to enable you to manage your care at home and live a more comfortable and productive life, every day.